Exploitation: solving problems by exploiting current knowledge

Exploration: finding new problems to solve; exploring new knowledge

Start-stop progress

Priority changes

You need to manage the end-to-end flow to solve the problem

early commitments are often done with false assumptions, generating rework for a team that's already overburdened

The solution to the "false assumptions" problem is validated learning based on hypothesis

But the hypothesis need to be based on something: you need observations

Are we making observations (only) based on what we know? or are we really innovating?

Invisible gorillas

Ugly ducklings: solutions looking for a problem

Path creation is the solution