The classical view and bureaucracy Pg 11
Human relations movement Pg 13
Contemporary management – the contingency approach Pg 14
Managerial Roles Pg 15
Interpersonal roles Pg 15
Informational roles Pg 16
Managerial Activities Pg 16
Routine communication Pg 16
Traditional management Pg 16
Human Resource management Pg 16
Managerial Agendas Pg 17
Agenda implementation Pg 17
International Managers Pg 18
Contemporary management concerns Pg 19
Diversity – Local and Global Pg 19
A positive work environment and well-being Pg 20
Talent management and Employee Engagement Pg 22
Corporate social responsibility Pg 23