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Nielsen's 10 Heuristics of www.Facebook.com Task- Using News Feed in facebook

Nielsen's 10 Heuristics of
www.Facebook.com
Task: Using News Feed in facebook
Help and documentation
the help and FAQS can be found in the
setting, which is very hard to notice
The help & FAQs are well detailed.
Not all details are useful
Help users recognize, diagnose, and
recover from errors
When user type in the status and accidentally exit
the website/browser, they will show a
notification
When there error of posting anything,
they will notify you with the error
message
When you post anything they will auto set to your privacy
setting. (Example: Friends, Friends of friends, Only,
Custom)
Can't recover deleted new feed
Aesthetic and minimalist design
Unwanted Ads in the News Feed, when you
scrolling down to see your friend
post/status
Very big and space comsuming
Icons of different type of posts are present
Flexibility and efficiency of use
is quite fast to navigate because is just
select what the post and send.
They have a short introduction when
you first time in Facebook
Not able to favorite the interest news feed
Recognition rather than recall
They show small icons and text for which
type of post you want to post.
There two different type of add
photos/videos. Cannot differentiate
between those two
Able to see what time is new feed are
being sent
Error prevention
When user type in the status and accidentally exit
the website/browser, they will show a
notification
When there error of posting anything,
they will notify you with the error
message
There no confirmation, when you post anything
When you accidentally remove a post,
you cant undo.
Consistency and standards
Frequent Updates, new layouts every time with new
updates, makes the news feed different and harder to
navigate.
Is look different on the mobile device.
They add more advertisements than before.
Can block unnecessary feed.
User control and freedom
There no control of ads
Good, let users to sort what they wanted to see
There no customization for it
Match between system and the real
world
They will show your common language,
when you first time Signing up
Keep track of your friends Status and post
Spamming of a similar news feed will
occur sometime
Visibility of the system status
Keep track of your friends Status and post
There is notification, showing any updates,
Sometime same similar news feed
appear
37
author vip Captain O Captain
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