Mind Map Gallery STRESSORS

STRESSORS

STRESSORS / What cause stress in the workplace: 1. INTERPERSONAL STERESSOR 2. ROLE RELATED STRESS 3. TASK-CONTROL STRESSORS 4. ORGANIZATIONAL & PHYSICAL ENVIRONMENT STRESSORS 5. NON-WORK STRESSORS

Edited at 2021-06-01 18:22:21

Nur Az-Zahra Bt Noor Aris

STRESSORS

Nur Az-Zahra Bt Noor Aris

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Outline

STRESSORS

1. INTERPERSONAL STERESSOR

Psychological Harrasment

-Unwanted Conduct

-Verbal Comments

-Actions and gestures that effect employees dignity

-Repeated & Hostile

-Physical integrity result in harmdul work environment to employees

Sexual Harrasment

-Unwelcomed Conduct cause detrimental effect on work environemnt

-Quid pro quo which means unwanted sexual relations

2. ROLE RELATED STRESS

Meaning: Pressure that individuals face when they are unable to learn or understand the relevant right and obligations related to their work and to perform their roles well.

Role Conflict

Incongruity of expectations associated with the person's role.

Occurs when personal values conflict with work roles

Occurs when two roles conflict with each other

Work Overload

Increased hours and intensity

Affected by globalization, consumerism, ideal worker norms which working harder

Role Ambiguity

Uncertain of task and social expectations

3. TASK-CONTROL STRESSORS

Lack control over how task are being performed

Stress increases with responsibility

Concerning about their current progress

Time pressures

4. ORGANIZATIONAL & PHYSICAL ENVIRONMENT STRESSORS

Organizational Environment

Reduced job security

Most prevalent down sizing that affects layoff survivors

Chaos of change

Additional workloads

Physical Environment

Noisy

Poor lighting and hazards

Not enough accomodation

Temperature

5. NON-WORK STRESSORS

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Time Based conflict

Business travel

Inflexabel/Rotating work schedules

For woman stress in doing household chores

Strain Based Conflict

Work stress affects home and vice versa

Role Behavior Conflict

Incompatible work and family roles

Meaning: The sense of not knowing where a job will lead you and whether the activities and tasks will change. This uncertainty causes stress that manifests itself in feelings of lack of control.

Meaning: Emotianal, cognitive and behavioral responses to an environmental stimulus or stressors.

Meaning: Employees stress that non related with their work in the workplaces.

Meaning: Stressful episodes between two or more people that involve quarrels, arguments, negative attitudes or behavior, an uncomfortable atmosphere during a conversation or activity, and concern about hurting others’ feelings.