Mind Map Gallery Communication

Communication

Communication is a fundamental aspect of human interaction, encompassing the exchange of information, ideas, and emotions between individuals or groups. In this mind map, we will explore the various components of communication to gain a comprehensive understanding of the complexities of communication and its significance in fostering meaningful connections and successful relationships. This mind map will serve as a valuable resource for individuals seeking to enhance their communication skills and for professionals in fields such as business, education, and counseling, who rely on effective communication in their daily interactions.

Edited at 2022-05-19 18:21:56

Mahmoud Mahmoud

Communication

Mahmoud Mahmoud

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Outline

Communicationr

The transference and understanding of meaning

Communication Functions

Control member behavior

Foster motivation

release for emotional

Provide information

Communication Process

The steps between a source and a receiver that result in the transference and understanding of meaning

sender

channel

encoding massage

massage to be sent

noice

feedback

reciver

massge decoding

massage recived

Floating Topic

Filtering

Selective Perception

Information Overload

Emotions

Language

Gender Differences

Reducing Rumors

Announce timetables for making important decisions

Explain decisions and behaviors that may appear inconsistent or secretive

Emphasize the downside, as well as the upside, of current decisions and future plans

Informal Communication (The Grapevine)

Three Main Grapevine Characteristics

Informal, not controlled by management

Perceived by most employees as being more believable and reliable than formal communications

Largely used to serve the self-interests of those who use it

Results from

Desire for information about important situations

Conditions that cause anxiety

Serves employee’s social needs

Three Common Formal Small-Group Networks

Chain

Wheel

All Channel

interpersonal communcation

Oral Communication

Advantages: Speed and feedback

Disadvantage: Distortion of the message

Written Communication

Advantages: Tangible and verifiable

Disadvantages: Time-consuming and lacks feedback

Nonverbal Communication

Advantages: Supports other communications and provides observable expression of emotions and feelings

Disadvantage: Misperception of body language or gestures can influence receiver’s interpretation of message

Body Movement

Intonations and Voice Emphasis

Facial Expressions

Physical Distance between Sender and Receiver

Direction of Communication

Downward Communication

Messages sent from top management down to subordinates

Implementation of goals and strategies

Job instructions

Procedures and practices

Performance feedback

Upward Communication

Messages transmitted from the lower to the higher levels in the organization’s hierarchy

Problems and exceptions

Suggestions for improvement

Performance reports

Financial and accounting information

Horizontal Communications

Lateral or diagonal exchange of messages among peers or coworkers

Intradepartmental problem solving

Interdepartmental coordination

Change initiatives and improvement

Communication Channels

Channel is :

The medium selected by the sender through which the message travels to the receiver

types of channels

Formal Channels

Are established by the organization and transmit messages that are related to the professional activities of members

Informal Channels

Used to transmit personal or social messages in the organization. These informal channels are spontaneous and emerge as a response to individual choices