How to Manage Knowledge
Find out how to implement a knowledge management program that increases staff productivity, product, and service quality.
Similar Mind Maps
Web based Knowledge Management Systems
Benefits of web basedKnowledge Management
Semantic Web (Web 3.0) can energize andenhance KM
Range of users
Easy to find, use and share theinformation
The Purpose of web based KnowledgeManagement Systems
Improve employees professionalism
Encourage coordination with otherorganizations and users
Promote knowledge innovation
Create more web accessible databases forusers
Find out future requirements
Create knowledge based society
Steps in web based KnowledgeManagement
Requirements of a web based KnowledgeManagement System
Programming language and database
Knowledge Management Portal
Web based discussion board or forum
Electronic Management System
Organizational Knowledge is formedthrough unique patterns of interactions between:
IT can turn data into information
People interpret information and turn itinto knowledge
Organizations need to shape and redefineinteractions between its people,technology and techniques.
An organization is a system of
Technologies enable coordinationbetween communities of practice byminimizing a number of human andphysical constrains.
IT can capture, store, and distributeinformation
Limit on information interpretation
The techniques employed by theoperators or the users will determine howadroitly the technology is used and howthe meanings of information arecomprehended.
Knowledge creating cultures
Organizations should coach its people tocoordinate their interactions.
To expand the"collective knowledge&quot;
To develop meaningful interactionsbetween the communities of practice
Direct individual knowledge for theorganizational purposes
Develop and nurture an environment of
between its members.
Knowledge Management refers tochanging corporate culture andbusiness procedures
It makes sharing of information possible
Knowledge Management is a process of:
Development of new and useful ideasand solutions
Knowledge Creation is an emergentprocess of:
Knowledge Validation is a process of:
and Refining of knowledge
Conversion the parts of knowledge into
The ways knowledge is displayed to theorganizational members.
Knowledge is distributed and scattered indifferent locations
Knowledge is embedded into differentartifacts and procedures
Knowledge is stored into differentmediums
Knowledge needs to be distributed andshared throughout the organization,before it can be exploited at theorganizational level.
Organizational knowledge needs to beemployed into a company's products,processes, and services.
Ways of employing knowledge resources:
Repackaging available knowledge in adifferent context
Raise the internal measurement standard
Train and motivate its people to thinkcreatively
Use their understanding in the company'sproducts, processes or services
Knowledge Application = makingknowledge more active and relevant forthe firm in creating values.
Definition of KM
"Knowledge Management is the process ofcapturing, distributing, and effectively usingknowledge."
The classic definition of KM by TomDavenport (1994).