Mind Map Gallery How to Manage Knowledge
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How to Manage Knowledge
Find out how to implement a knowledge management program that increases staff productivity, product, and service quality.
Edited at 2020-10-10 11:47:33
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How-to-Manage-Knowledge
Web based Knowledge Management Systems
Benefits of web basedKnowledge Management
Semantic Web (Web 3.0) can energize andenhance KM
Range of users
Locationindependent
Easy to find, use and share theinformation
The Purpose of web based KnowledgeManagement Systems
Improve employees professionalism
Encourage coordination with otherorganizations and users
Promote knowledge innovation
Create more web accessible databases forusers
Find out future requirements
Create knowledge based society
Steps in web based KnowledgeManagement
Knowledge Capture
Knowledge Organization
Knowledge Filtration
Knowledge Preservation
Requirements of a web based KnowledgeManagement System
Web Server
Programming language and database
Network
Knowledge Management Portal
Web based discussion board or forum
Blogs
Wikis
Expert Systems
Mind Maps
Electronic Management System
Podcasts
Organizational Knowledge is formedthrough unique patterns of interactions between:
Technologies
IT can turn data into information
People interpret information and turn itinto knowledge
Organizations need to shape and redefineinteractions between its people,technology and techniques.
An organization is a system of
Personal experience
Social relations
Technologies
Technologies enable coordinationbetween communities of practice byminimizing a number of human andphysical constrains.
IT can capture, store, and distributeinformation
Limit on information interpretation
Techniques
The techniques employed by theoperators or the users will determine howadroitly the technology is used and howthe meanings of information arecomprehended.
People
Knowledge creating cultures
Organizations should coach its people tocoordinate their interactions.
To expand the"collective knowledge"
To develop meaningful interactionsbetween the communities of practice
Direct individual knowledge for theorganizational purposes
Develop and nurture an environment of
Knowledge sharing
Knowledge transformation
Knowledge integration
between its members.
Knowledge Management refers tochanging corporate culture andbusiness procedures
It makes sharing of information possible
Knowledge Management is a process of:
Knowledge Creation
Development of new and useful ideasand solutions
Knowledge Creation is an emergentprocess of:
Motivation
Experimentation
Inspiration
Chance
Knowledge Validation
Knowledge Validation is a process of:
Continually Monitoring,
Testing,
and Refining of knowledge
Conversion the parts of knowledge into
Information
Data
Knowledge Presentation
The ways knowledge is displayed to theorganizational members.
Knowledge is distributed and scattered indifferent locations
Knowledge is embedded into differentartifacts and procedures
Knowledge is stored into differentmediums
Disks
Optical Media
Clouds
Knowledge Distribution
Knowledge needs to be distributed andshared throughout the organization,before it can be exploited at theorganizational level.
Knowledge Application
Organizational knowledge needs to beemployed into a company's products,processes, and services.
Ways of employing knowledge resources:
Repackaging available knowledge in adifferent context
Raise the internal measurement standard
Train and motivate its people to thinkcreatively
Use their understanding in the company'sproducts, processes or services
Knowledge Application = makingknowledge more active and relevant forthe firm in creating values.
Definition of KM
"Knowledge Management is the process ofcapturing, distributing, and effectively usingknowledge."
The classic definition of KM by TomDavenport (1994).