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MindMap Gallery Call Center Business Plan

Call Center Business Plan

Created by Dustin Krejci. This mind map talks about a business plan for call center.

Edited at 2020-11-19 21:45:34

Dustin Krejci

Recent works View more works>>

Call Center Business Plan
Created by Dustin Krejci. This mind map talks about a business plan for call center.

Call Center Business Plan

Dustin Krejci

Recent works View more works>>

Call Center Business Plan
Created by Dustin Krejci. This mind map talks about a business plan for call center.

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User/Team

1. User Devops/Team

Azure Data center

Kuberneties

Azure Active Directory

Azure LoT Devices

2. Web security

cloudflare VPN/brower VPN

Open VPN(cleint)

Open VPN Server

Open VPN end destination

I2p

NortonVPN

3. Website ?

Do you have DDos protection?

yes?

Who is that DDOS protection provider?

No?

Ansible

Kuberneties

Database

database

What is the database type?

Do you have Load balancers for the databases

Do i need a database cache

Kubernetes Internal DNS

Questionnaire

1. yes?

What is the Website URL?

Who is the domain name service Provider?

2. No?

4. Multi hosting Kuberneties

Questionnaire

Compute Cloud Provider

Should I use this Cloud provider?

Yes?

if yes, then which one?

no?

What is the official website to the Cloud hosting provider?

Amazon AWS

https://aws.amazon.com/

Microsoft Azure

https://azure.microsoft.com/en-us/

Alibaba Cloud

https://us.alibabacloud.com/en

Openshift

https://www.openshift.com/learn/topics/kubernetes/

on-primance compute Rack space

Should I use on-primemace?

Yes?

no?

5. Manage Kuberneties

Rancher

https://rancher.com/products/hosted-rancher/

Ansible

https://www.ansible.com/

6. DNS

Providers

DuckDNS

www.duckdns.org

7. Internal Lan

Home Lab Desktop Computer or Home Lab Server Rack

Home Router

ADSL/Cable modem

Internet service provider

Internet

Internal Network Firewall (routers)

Physical Desktop Computer

Physical Host Computer use by the developer

Windows 10 Professional edition

Windows firewall

Development environment

Visual Studio code

Terraform

Docker image builds(nightly)

Heroku

Either/or/And

GitHub

Jenkins-CI/CD

Docker hub

Docker Regeristy

Docker image builds(Final)

Docker image builds(beta)

GitHub package?

Package Name

Bitbucket

Jenkins-CI/CD

Docker hub

Docker Regeristy

Project:name

Docker image builds(Final)

Docker image builds(beta)

Atlassian

source tree

Windows subsystem for Linux

Virtualization software use by a Desktop Computer

VirtualBox

List of Virtualized Guess Operating System that I am going to likely use.

Ubuntu

Ubuntu server LTS

Ubuntu Desktop LTS

Do you have suggestions for guess operating systems?

Microsoft operating systems

Windows 10 LoT edition

Windows 10 loT Website URL

https://www.microsoft.com/en-us/software-download/windows10iotcore

Windows 10 Professional

VMware

Hyper-V Virtualization (in Windows 10 Professional)

Window 10 professional program Layer

Program to install

Visual Studio Code

Slack

Official Website

https://slack.com/downloads/windows

Programs installed on the Phyical Host operating system

8. Customer support

In-house customer support(outbound) 8 Am CTS to 4 PM CST

VirtualTeams.com (My business)

Outsourcing Customer Support

Inbound Customer Support

9. Sells department

VirtualTeams.com (My business)

Outsourcing Customer Support

Inbound Customer Support

partner Program- other VA business can join under my name. I can outsourcing human Labor to them. expect Lower skilled workers. My VA Level system will apply to other companys as a mandatory business requirements. I can also pull individual fomr the other compay dirctly as another mandatory requirement.

10. Kubernetes (production ready branch)

Helm Charts

Helm

Helm Website

https://helm.sh/

Helm download

windows 10 professional

choco install kubernetes-helm

Ubuntu 20.04 and beyond

sudo snap install helm --classic

11. JFrog Platform

12. Remote Workers

https://chocolatey.org/solutions/self-service-anywhere

13. Self hosted Cloud registry for Docker images

https://quay.io/

14. Zoom

download

download zoom for windows 10

Zoom outlook plug-in

Website for Zoom

https://us05web.zoom.us/

15. Slack

Add-ons

Outlook Calendar

Microsoft OneDrive

Slack for Zendesk Support Integration

16. Education

Sub Topic

Professional Education

Personal Education

online Education Sources ?

Temp references spot tp place so i can process the data

company

Foreign Education?

Online Education?

Domestic Education?

Other?

Udemy

Website

www.udemy.com

Temporary idea dump

Did you attend College?

Yes?

-WHAT-

What was your field or fields of studying?

-Where-

Where did you attend College?

What nation and state/provinace did you attend Collage?

-When-

What are the years that you attented college?

-Who-

Who paid for your college?

You

Did you pay for collage yourself in full?

Yes?

What amount did you pay for collage yourself in full?

Provide to me the Payment schedule of future paidments

Do you still owe money to "said" collage"?

Yes?

No?

Who?

someone else

Did someone else pay for your collage in full?? If someone (non-profit non-religion organization)else please name them.

Did someone else pay for your collage in full?? if someone (Government name)else please name them.

Did someone else pay for your collage in full?? if someone (non-profit religions organization)else please name them.

Did someone else pay for your collage in full?? if someone (person)else please name them.

Did you get help paying for college?

Did you complete college?

Yes?

When did you complete college?

Are you going back to college to get another degree?

Yes?

What is your planned degree?

[The Interviewee Writes Down Answers]

Why are you going after this degree?

No?

Are you going back to college?

Yes?

No?

Are you done going to collage within your lifetime College?

No?

Yes?

Why?

What?

Is the Cost of college stopping you from going back to college?

Yes?

Did you want financial aid?

Yes?

No?

Why?

What?

Who?

No?

Why?

What?

Who?

Maybe

I am uncertain to go back to college.

Why are you uncertain to go back to collage?

{person reply with an obligation}

If this obligation is removed and/or solved with a proper solution then will you go back to college?

No?

Are you still in college?

Where are you attending college?

No?

17. Main Topic

18. Social Networks