Mind Map Gallery PURCOM UNIT 1 Communication
- Page：01
- Page：02
无数据
- 86
PURCOM UNIT 1 Communication
Nursing-1A, for nursing students out there this is a help to keep you guys intact with your course
Edited at 2021-02-06 12:49:33
- Recommended to you
- Outline
Unit 1 - Communication Process
Definition of communication
Definition
PROCESS of creating and exchanging MEANING through SYBOLIC interactions.
a process that constantly MOVES and CHANGE (does not stand still)
involves THOUGHTS, IDEAS, and UNDERSTANDINGS shared by communicators
symbolic, means, rely in WORDS and NONVERBAL behaviors to communicate meaning and feelings
Communication process
CONTEXT - provides the people, the occasion and the task
PHYSICAL ENVIRONMENT - the actual place or space where communication occurs
CLIMATE - Influence the emotional atmosphere
Elements of communication
sender
encoding
message
channel
decoding
reciever
feedback
channel
Models of communication
Linear Communication
Lasswell's Model
Aristotle's Model
Berlo's SMCR Model
Transactional Model
Barlund's Model
Shannon & Weaver Model
Interactive Model
Schramm's Model
White's Model
Five Principles of communication
Communication is TRANSACTIONAL because it involves an exchange.
Communication is COMPLEX for several reason
Interactive - many processes are involve
Symbolic - symbols are open to interpretation
Personal & cultural - a person's culture can add a new or different meaning to a phrase or gesture
Irreversible - once a message is sent, it cannot be taken back
Circular - it involves both original messages and feedback which is necessary to confirm communication
Purposeful - there is always a reason behind a message and it helps meet our needs
Impossible to duplicate - each interaction is unique
Communication is UNAVOIDABLE, it is impossible to not communicate
Communication is CONTINUOUS, it continues to impact and influence future interactions and shape our relationships
Communication skills can be LEARNED, they can always be improve
Types of communication
I. Based on delivering the message
A. Verbal
spoken
written
electronic
telecommunication
digital
B. Non-verbal
body language
facial expressions
body language
touch
cuture etc.
II. Based on purpose of communication
formal
informal
therapeutic
III. Based on the levels of communication
Intrapersonal
Interpersonal
Small group
Public
mass
Organization
IV. Based on the pattern of Communication
One-way
Two-way
one-to-one
one-to-many
many-to-one
Discussion
Intrapersonal Communication
occurs in your own mind
"self talk" which are inner speech or mental conversations
basis of your feelings, biases, prejudices, and beliefs
Interpersonal
communication between two people
can involve more in informal conversations
maintains relationship
Small groups
within formal or informal groups or teams
results in decision making, problem solving, and discussion within an organization
Public
Involves large group of people, requiring essential skills to influence people at large
Mass
electroninc or print transmission of messages to general public
outlets called "Mass Media" including radio, television, Film, printed materials designed to reach large audiences
Organizational
Individuals in a certain organization communicate with each other to achieve a desired organizational goal
Barriers to effective communication
Overcoming Barriers to communication
Main Idea
Main Topic
Main Topic
Main Topic