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PURCOM UNIT 1 Communication

Unit 1 - Communication ProcessDefinition of communication Communication processElements of communicationModels of communicationFive Principles of communicationOvercoming Barriers to communicationBarriers to effective communicationDefinitionPROCESS of creating and exchanging MEANING through SYBOLIC interactions. a process that constantly MOVES and CHANGE (does not stand still) involves THOUGHTS, IDEAS, and UNDERSTANDINGS shared by communicators symbolic, means, rely in WORDS and NONVERBAL behaviors to communicate meaning and feelingsCONTEXT - provides the people, the occasion and the task PHYSICAL ENVIRONMENT - the actual place or space where communication occurs CLIMATE - Influence the emotional atmosphere sender message channelrecieverfeedbackchannelencoding decoding Linear Communication Transactional Model Interactive Model Lasswell's Model Aristotle's Model Berlo's SMCR Model Barlund's Model Shannon & Weaver Model Schramm's Model White's ModelCommunication is TRANSACTIONAL because it involves an exchange.Communication is COMPLEX for several reason Interactive - many processes are involve Symbolic - symbols are open to interpretation Personal & cultural - a person's culture can add a new or different meaning to a phrase or gesture Irreversible - once a message is sent, it cannot be taken back Circular - it involves both original messages and feedback which is necessary to confirm communication Purposeful - there is always a reason behind a message and it helps meet our needs Impossible to duplicate - each interaction is unique Communication is UNAVOIDABLE, it is impossible to not communicate Communication is CONTINUOUS, it continues to impact and influence future interactions and shape our relationships Communication skills can be LEARNED, they can always be improve Types of communication I. Based on delivering the message A. Verbal B. Non-verbal spokenwritten electronic telecommunication digital body language facial expressions body language touch cuture etc.II. Based on purpose of communication formalinformaltherapeuticIII. Based on the levels of communication IntrapersonalInterpersonalSmall group Public massOrganizationIV. Based on the pattern of Communication One-way Two-wayone-to-oneone-to-manymany-to-oneDiscussion Intrapersonal Communication occurs in your own mind "self talk" which are inner speech or mental conversations basis of your feelings, biases, prejudices, and beliefs Interpersonal communication between two people can involve more in informal conversations maintains relationship Small groups within formal or informal groups or teams results in decision making, problem solving, and discussion within an organization Public Involves large group of people, requiring essential skills to influence people at largeMasselectroninc or print transmission of messages to general public outlets called "Mass Media" including radio, television, Film, printed materials designed to reach large audiences OrganizationalIndividuals in a certain organization communicate with each other to achieve a desired organizational goal