Lack of orientation/familiarization on discharge process

No turn around time per step in the discharge process

Each department has inherent flaws on discharge process

Manual processing of patient's documents

Newly hired staff are not oriented on the discharge process

Technical problems encountered on the submission of philhealth document

Delay submission of Face sheet

Delay in giving prescription

Delay in giving discharge summary

Delay in giving medical abstract

Late rounds of attending physician

Delay in giving fetal death certificate

Unavailability of consultant/ resident

Elimination of ward rounds for philhealth requirements

Inability to adapt to changing philhealth circular/policySub Topic

Longer philhelath processing time

Cut off time of philhealth office

incomplete diagnosis

no OR technique

no ICD code

no RUV code

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