This is a fishbone diagram of Claims and Disputes in Building Construction Projects. This cause analysis tool is considered one of the seven basic quality tools. The fishbone diagram identifies many possible causes for an effect or problem.
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Claims and disputes in building construction projects
Contractor
Delay in work progress
Time extension requests
Poor planning and scheduling
Lack of resources and staff
Quality of work accomplished
Lack of control over subcontractor
Incompetence of the contractor
Financial failure of the contractor
Owner
Changes of scope throughout the project
Delay of payments by the owner
Request of acceleration to speed up the tasks
The unrealistic and unmeasurable expectation of the owner
Long line of authority levels in owner’s organization
Irrational decisions
Financial failure
Project
Change in project scope
Unforeseen changes
Site conditions
Complexity of project
Change of project location
Delays in site handing over
Delay in utility approvals and connections
Delay due to municipality, heritage, and other rules and regulations
Delay in removal of encroachments
Delay in land acquisition
Consultant
Design errors in the contract drawings
Incomplete contract drawings
The quality of design
Quality of supervision
Lack of resources and staff
Human behaviour
Lack of communication
Controversial culture
Lack of team spirit
External Factors
Unexpected change in material price
Shortage of materials
Stakeholders (beneficiaries, local community, authorities) interference
Economic and legal factors
Changes in government regulations and laws
Unforeseen external events
Unexpected changes in exchange, interest and inflation rate
Weather condition
Claims and Disputes in Building Construction Projects
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Claims and disputes in building construction projects
Contractor
Delay in work progress
Time extension requests
Poor planning and scheduling
Lack of resources and staff
Quality of work accomplished
Lack of control over subcontractor
Incompetence of the contractor
Financial failure of the contractor
Owner
Changes of scope throughout the project
Delay of payments by the owner
Request of acceleration to speed up the tasks
The unrealistic and unmeasurable expectation of the owner
Long line of authority levels in owner’s organization
Irrational decisions
Financial failure
Project
Change in project scope
Unforeseen changes
Site conditions
Complexity of project
Change of project location
Delays in site handing over
Delay in utility approvals and connections
Delay due to municipality, heritage, and other rules and regulations
Delay in removal of encroachments
Delay in land acquisition
Consultant
Design errors in the contract drawings
Incomplete contract drawings
The quality of design
Quality of supervision
Lack of resources and staff
Human behaviour
Lack of communication
Controversial culture
Lack of team spirit
External Factors
Unexpected change in material price
Shortage of materials
Stakeholders (beneficiaries, local community, authorities) interference
Economic and legal factors
Changes in government regulations and laws
Unforeseen external events
Unexpected changes in exchange, interest and inflation rate
Weather condition
Mind Map
Outline
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This work was published by EdrawMind user Noora Al Khaja and does not
represent the position of Edraw Software.
Wondershare EdrawMind
Noora Al Khaja
Claims and disputes in building construction projects
Contractor
