State expectations upfront and repeat them at the end of a communication. Even better, ask the other person to restate their understanding of expectations.

Let people take a more purposeful and creative role in communication. Ask for answers by using polling and ranking tools, and using emojis, GIFs, or one-word descriptions.

Without clues such as voice tone and face expression, a lot might be misconstrued in the flat space of text. Don't rely only on text for communication. A team meeting or quick phone conversation can help to develop a stronger bond and common understanding.

You don't have to spend a lot of time checking in with people and inquiring about their personal life, but it's essential remembering that the people receiving your messages are actual people with their own issues, distractions, hopes, and anxieties today more than ever. Before you communicate, visualize the person on the other end.

For efficient day-to-day communication at work, assuming good intentions and cultivating a sharing culture are both essential. They're difficult to create and maintain if there aren't any opportunities for informal interaction.

People may be even more protective about their time, so make sure live events are well-planned. To help individuals prepare for fruitful interactions, send agendas, meeting objectives, or background reading ahead of time.