Empathy Map Of Customers

This is an Empathy Map Of Customers. Within the realm of UX and HCI practice, an empathy map is a commonly used visualization tool. The fundamental goal of an empathy map in terms of empathetic design is to connect the end user's understanding. This tool is used to create a shared knowledge of the user's demands and to give meaning to a user-centered solution in the context of its application. The traditional empathy map begins with four categories: says, thinks, does, and feels. At the center of the map, a user or persona is displayed to remind practitioners and stakeholders what type of individual this research is centered around. Each category of the empathy map represents a snapshot of the user's thoughts and feelings without any chronological order. You can see more mind map templates that shows everything people want to express in EdrawMind's community.