MindMap Gallery Empathy Map Of Customers

Empathy Map Of Customers

This is an Empathy Map Of Customers. Within the realm of UX and HCI practice, an empathy map is a commonly used visualization tool. The fundamental goal of an empathy map in terms of empathetic design is to connect the end user's understanding. This tool is used to create a shared knowledge of the user's demands and to give meaning to a user-centered solution in the context of its application. The traditional empathy map begins with four categories: says, thinks, does, and feels. At the center of the map, a user or persona is displayed to remind practitioners and stakeholders what type of individual this research is centered around. Each category of the empathy map represents a snapshot of the user's thoughts and feelings without any chronological order. You can see more mind map templates that shows everything people want to express in EdrawMind's community.

Edited at 2022-04-02 13:28:47
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