Design of formal systems in an organization to manage human talent for accomplishing organizational goals

Utilization of individuals to achieve organizational objectives

Competitive advantage belongs to companies that know how to attract, select, recruit, retain and develop competent and enthusiastic employees.

Physical , Financial, Intellectual Property , Human

Collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organizational workforce

Called intellectual capital to reflect following contributions of employees ▪ Thinking ▪ Knowledge ▪ Creativity ▪ Decision making

Unique capability that creates high value in which an organization excels

Differentiates an organization from its competitors

Is a key determinant of competitive advantage

HR department focus on using people as a core competency

Major function includes: ▪ Training ▪ Development ▪ Career planning ▪ Career development ▪ Organization development (OD)

Administrative

Operational and Employee Advocate

Strategic