Mind Map of Operation Management

OperationManagementLessonLessonWeek 1 IntroductionRoles of Operation ManagerImportance to Study OMProductivityWeek 2 Operation StrategyFactors Affecting MissionStrategy required managerStrategic ProcessStrategies for Competitive AdvantagePhilosophy and ValuesEnvironmentProfitability and GrowthPublic ImageCustomersDevelop action planEnsure supporting strategiesExploit opportunities & strengths, neutralize threats, avoid weaknesses Organization’s MissionDifferentiationCost LeadershipResponseWeek 3 Human ResourcesConstraintJob DesignStrategy Development ProcessAnalyze the EnvironmentDetermine the Corporate MissionForm a StrategyFunctional Area MissionMarketingOperationsFinance AccountingCompeting onGlobal Operations StrategyProduct strategy(What)Schedules(When)Location Strategy(Where)Process Strategy(Procedure)Individual differences(Who)Layout strategy(How)Method AnalysisFlow DiagramProcess ChartOperations ChartActivity ChartThe Visual Workplace1.Job specialization2.Job expansion3.Psychological components4.Self-directed teams5.Motivation and incentive systemsWeek 4 ForecastingTypes1. Economic forecasts2. Technological forecasts3. Demand forecastsMethodQualitativeQuantitativeJury of Executive OpinionDelphi MethodSales Force CompositeNaive approachMoving averagesExponential smoothingMarket SurveyCommon Measures of ErrorWeek 5 Goods and Services DesignObjectveDevelop and Implement StrategyMeets Demand and Stay CompetitiveQuality Function DeploymentHouse of Quality(Part of Process)Product Life Cycle & StrategiesProduct Development ContinuumService DesignWeek 6 Supply Chain ManagementSix Sourcing StrategiesBullwhip Effect (Excessive Inventory)RFIDEthicsChallengesForecasting MethodCalculationFormulaOral PresentationBasic EnglishIntrovert (Not dare to speak openly)How to put Theory into Pratice in Real Life1. Differences2. Cost3. ResponseBenefitMany suppliersFew suppliersVertical integrationJoint venturesKeiretsu networksVirtual companiesMany aspects of the course are core activities of organizationMy Career - Human ResourceApply in Real Life and Work PlaceLife LessonsSWOT AnalysisMichelle Low Pei Xin MBA2109012Oral Reflection + MindmapGlobal StrategyTransnational StrategyInternational StrategyMultidomestic StrategyWorkload
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