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Mind Map of Operation Management
107
Low Michelle
This is a Mind Map of Operation Management. The management of business procedures to achieve the best level of productivity within an organization is known as operations management (OM). In order to increase an organization's profit, it is concerned with transforming resources like labor and materials into products and services as effectively as feasible. In EdrawMind community, you can get more templates of mind maps or other topics in study, work and life.
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Outline
Operation
Management
Lesson
Week 1 Introduction
Roles of Operation Manager
Importance to Study OM
Productivity
Week 2 Operation Strategy
Factors Affecting Mission
Philosophy and Values
Environment
Profitability and Growth
Public Image
Customers
Strategy required manager
Develop action plan
Ensure supporting strategies
Exploit opportunities & strengths, neutralize threats, avoid weaknesses
SWOT Analysis
Strategic Process
Organization’s Mission
Functional Area Mission
Marketing
Operations
Finance Accounting
Strategies for Competitive Advantage
Differentiation
Cost Leadership
Response
Strategy Development Process
Analyze the Environment
Determine the Corporate Mission
Form a Strategy
Competing on
1. Differences
2. Cost
3. Response
Global Operations Strategy
Global Strategy
Transnational Strategy
International Strategy
Multidomestic Strategy
Week 3 Human Resources
Constraint
Product strategy(What)
Schedules(When)
Location Strategy(Where)
Process Strategy(Procedure)
Individual differences(Who)
Layout strategy(How)
Job Design
1.Job specialization
2.Job expansion
3.Psychological components
4.Self-directed teams
5.Motivation and incentive systems
Method Analysis
Flow Diagram
Process Chart
Operations Chart
Activity Chart
The Visual Workplace
Lesson
Week 4 Forecasting
Types
1. Economic forecasts
2. Technological forecasts
3. Demand forecasts
Method
Qualitative
Jury of Executive Opinion
Delphi Method
Sales Force Composite
Market Survey
Quantitative
Naive approach
Moving averages
Exponential smoothing
Common Measures of Error
Week 5 Goods and Services Design
Objectve
Develop and Implement Strategy
Meets Demand and Stay Competitive
Quality Function Deployment
House of Quality(Part of Process)
Product Life Cycle & Strategies
Product Development Continuum
Service Design
Week 6 Supply Chain Management
Six Sourcing Strategies
Many suppliers
Few suppliers
Vertical integration
Joint ventures
Keiretsu networks
Virtual companies
Bullwhip Effect (Excessive Inventory)
RFID
Ethics
Challenges
Forecasting Method
Calculation
Formula
Oral Presentation
Basic English
Introvert (Not dare to speak openly)
How to put Theory into Pratice in Real Life
Workload
Benefit
Many aspects of the course are core activities of organization
My Career - Human Resource
Apply in Real Life and Work Place
Life Lessons
Michelle Low Pei Xin
MBA2109012
Oral Reflection + Mindmap
