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MindMap Gallery Process Management (Building Methods)
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Process Management (Building Methods)
The complete process management method can be adjusted according to the actual situation of the company. The core focus is on "customer-centered" to improve efficiency, reduce costs, break down the barriers of end-to-end process departments, and lay the foundation for enterprise development.
Edited at 2023-06-15 14:41:08
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- Outline
Process management (logical approach)
2-Promote specific business domain process construction projects (Take procurement management as an example)
project planning stage
Procurement process classification and grading table, process keyboard diagram, business logic diagram
Shortcomings in procurement business capabilities and problems to be solved
Output process construction list and priority according to urgency and importance
Develop process construction plans, organize reviews, and identify business change points
Process management and business department collaboration
Business process construction
Organize a process team and determine process construction goals and plans
Sort out the purpose, scope of application, starting point, triggering rules and transfer conditions of the process
Business research and discussion, output AS-IS, TO-BE flow chart
Design and development of process forms, templates, and business rules
Process document development, review, and release
IT system deployment
Procurement management IT system optimization: ERP/SRM system, third-party procurement platform
IT deployment of supplier collaborative management platform (including testing)
Collaboration between process management, business departments, and IT
Process inspection and optimization
Process audit
process audit
Process Optimization
Same process construction
Collaboration between process management department and audit
3-Process management import
organize
Establish process management department
Build a strong change leadership organization
Get strong leadership and traction from the top.
Requires a professional team of 4-6 people
Division of labor by business module: supply chain/marketing/R&D/functional template
Each department provides part-time process interface people
Collaborate with department process task progress
Liaise with the business domain process specialists of the process group to coordinate specific work
Organizational Process Management Committee: Completed
Appointment of person responsible for the process: Not yet formally completed
When the process construction project is advanced, a project team is established
Operation mode
process
Develop: process management system
Define flowchart specifications
Process construction and optimization process
The operating mechanism of the process management committee
Process problem audit process
process audit process
Process management operating mechanism
project
According to the process construction needs, form a process project team by business domain
It is necessary to introduce external resources to guide the construction of business domain processes
Process construction project management (PMO management)
Determine project goals, milestones, project plan
Project operation methods for process construction or optimization
Meeting
Decision-making level meeting: regular meeting of the process management committee
Management Meeting: Process Review Meeting
Management and Executive Level Meeting: Workshop on Process Issues
power intervention
Company executives should emphasize the urgency and necessity of process construction
Business leaders take the lead in participating
Timely sponsorship and encouragement
Process Management Committee, business domain process owner
Process construction project management
Ensure resource investment
human Resources
Focus on product lines and order business-level value process construction
Take into account management and support process projects
Increase process and IT professional human resources
financial resources
Project requirements
Business domain process construction project management consulting
Project incentives and bonuses
Training needs
Training costs for inviting external consultants
Internal organizational training costs
IT system deployment
System secondary development costs (outsourcing)
Procurement requirements for IT equipment required for the new system
Sponsored by Process Management Committee
Company executives are fully involved
Senior management must create a sense of urgency in the company over the long term
Senior management must provide strong leadership and strategic guidance for process management
Regularly listen to process construction project results reports and invest resources step by step
Strategic level traction process construction goals
Proper use of IT systems
Use the system to "rigidize the process construction results first to ensure that the IT system is online"
After the successful launch, review and evaluate the business process operation problems and unconsidered requirements, and optimize the process design.
Rigidize first, then optimize, then solidify
Based on the output of process design optimization, use IT systems to solidify process construction results
Quick win project implemented
Project achieved quick success
Summary and sharing of successful project experience
Promotion and training
Special training
Utilize business school resources to organize targeted publicity and training
Introduce external coaches and introduce new methods and tools
Combination of training and combat
Integrate process concepts and methods into the company's corporate culture
Try it out first, then review it, and sum up experience and lessons learned
4. Process operation
Process performance indicator monitoring
IT system optimization
Update and maintenance of process management manual
Authorization rule update
Process bottleneck problem management
1. Process planning
Support class
Financial Management
Financial Budgeting and Tax Planning
Cost accounting and control
Income accounting
Dealing with management (external)
Expense Reimbursement (Employee))
Capital operation
Asset Accounting
Inventory management
General ledger and report management
Inter-organizational transaction management
human Resources
Organization and configuration
Talent supply
training and development
Grade
Salary and benefits
Manage employee relations
HR service support
Digital management
process management
Information management
Basic support management
Engineering, safety, environmental protection, administrative logistics
1-Process planning
Strategy
strategy to execution
Strategic Planning
Strategy decoding
Strategy execution and monitoring
Strategic Performance and Assessment
IBM: BLM (Don’t mess with the model) tool import
Industrial chain and investment and financing
Industrial chain management
Investment and Financing Management
great value management
Investor Relations
Board operations
government relations communications
Managing media and public opinion
Industry Relations and Alliances
social responsibility
Legal Affairs, Auditing and Supervision
Contracts, seals, legal affairs, auditing, supervision
Business class
Brand and product planning
Demand management
product planning
product planning
Product launch
Product delisting
Brand management
R&D management
R&D project management
product development
product improvements
Process technology management
Patent management
Introduction of IPD (R&D management process)
Established IPD project office
Process: unified process standards, standardized templates, forms
Method Tools: Master professional tools and improve professional abilities
Management rules: such as packaging specifications, design rules, process rules
Redefine company organization, roles, and responsibilities
IT system: Import PLM system
Set performance goals
Shorten product development to market cycle: current situation/future
Reduce R&D costs and prevent new product R&D risks
Improve product launch success rate: hit rate
Improve the professional capabilities of cross-department management teams and development teams
Introduction of IPD management ideas
External training: Introducing external consulting participation (training, guidance)
Combining training and combat: Combining process construction and promotion with pilot practice
IPD core ideas
R&D is an investment
Research and development based on consumer demand
Platform development
structured process
Cross-department collaboration
Pay equal attention to business and ability
Integrate appropriate business and organization with reality
R&D investment analysis
Import the four project calculation tools: estimate, budget, accounting, and final account
Financially participate in R&D projects and provide support
R&D capability growth plan
Step 1: Improve project and product success rates
Step 2: Implement agile development of the technology platform
Step 3: Create a collaborative innovation platform and gain competitive advantage
sales management
sales planning
Terminal network management
Promotion management
LTO: Get sales order
digital marketing
Manage sales plan
Manage sales orders
Logistics and Distribution
OTD: order to delivery process Establish delivery rules to improve order delivery rate
manufacturing management
manufacturing planning
Plan management
Production management
Warehouse management
OTD: order to delivery process Establish delivery rules to improve order delivery rate
Process sorting
Sales Forecasting Process
S&OP production and sales collaboration
Material planning
Procurement and supply collaboration process
Customer order processing process
Sales logistics management
System Optimization
Sales forecast management system development
ERP-MRP master planning function optimization
ERP-material planning system optimization
Production order system optimization
Optimization and development of production planning function
Supporting construction
流程绩效管理
订单准交率
订单交付周期
销售预测准确率
S&OP计划达成率
采购物资准交率（原辅包)
成品周转率
原辅包物料周转率
产能利用率
组织、角色转型
职能职责调整
工作模式调整
工作习惯改变
Production quality management
Production process management
Equipment asset management
Equipment asset management based on the entire production cycle
Purpose: Reduce equipment asset operating costs
Customer/Channel Management
Customer/Channel Strategy
Customer/channel development and maintenance
administrative fees or subsidies
Customer communication and visits
Customer/Channel Satisfaction Management
Customer file management
Business Growth Model (Marketing)
Traditional way
regional expansion
foreign market
Domestic market
cities not entered
Deep expansion
Number of dealers
city partner
Distributor
Number of contact points KA (important customers, key points)
Number of exhibition halls
Exhibition hall area
Channel tentacles sinking
Group buying business
OEM business
Directly operated/franchised stores?
Market segments
Category expansion
Support class
Procurement management
Procurement demand management
production demand
non-genetic needs
Procurement development management
Material standardization management
New material development
Supplier Development
Purchase price approval
Procurement contract approval
Procurement Execution
Procurement bidding
Procurement planning collaboration
Purchase order collaboration
Supplier management
supplier performance
Supplier coaching
supplier status
Supplier elimination
Quality Control
Quality strategy and goals
Quality system
product Safety
Supplier quality control
Process quality control
Finished product quality
Customer complaint management