MindMap Gallery The Art of Communication Chapter 2 Self
This is a mind map about the second chapter of the art of communication. The main content includes: 2.1 Communication and self, summary: answer the questions at the beginning of this chapter, 2.4.5 avoided ethical issues, 2.4.4 implications, 2.4.3 Ambiguity, 2.4.2 Lies (deception), 2.4.1 Silence (concealment), 2.4 Alternatives to self-disclosure, 2.3.3 Principles of self-disclosure, 2.3.2 Benefits and risks of self-disclosure, 2.3.1 Patterns of self-disclosure ,2.3 in the relationship
Edited at 2024-01-29 19:23:56Avatar 3 centers on the Sully family, showcasing the internal rift caused by the sacrifice of their eldest son, and their alliance with other tribes on Pandora against the external conflict of the Ashbringers, who adhere to the philosophy of fire and are allied with humans. It explores the grand themes of family, faith, and survival.
This article discusses the Easter eggs and homages in Zootopia 2 that you may have discovered. The main content includes: character and archetype Easter eggs, cinematic universe crossover Easter eggs, animal ecology and behavior references, symbol and metaphor Easter eggs, social satire and brand allusions, and emotional storylines and sequel foreshadowing.
[Zootopia Character Relationship Chart] The idealistic rabbit police officer Judy and the cynical fox conman Nick form a charmingly contrasting duo, rising from street hustlers to become Zootopia police officers!
Avatar 3 centers on the Sully family, showcasing the internal rift caused by the sacrifice of their eldest son, and their alliance with other tribes on Pandora against the external conflict of the Ashbringers, who adhere to the philosophy of fire and are allied with humans. It explores the grand themes of family, faith, and survival.
This article discusses the Easter eggs and homages in Zootopia 2 that you may have discovered. The main content includes: character and archetype Easter eggs, cinematic universe crossover Easter eggs, animal ecology and behavior references, symbol and metaphor Easter eggs, social satire and brand allusions, and emotional storylines and sequel foreshadowing.
[Zootopia Character Relationship Chart] The idealistic rabbit police officer Judy and the cynical fox conman Nick form a charmingly contrasting duo, rising from street hustlers to become Zootopia police officers!
The Art of Communication Chapter 2 Self
After studying this chapter, you should be able to answer the following questions
Question 1: Describe the relationship between self-concept, self-esteem, and communication
Question 2: Explain how self-fulfilling prophecies shape self-concept and influence communication
Question 3: Compare and contrast the differences between the perceived self and the revealed self when it comes to identity management
Question 4: Describe the role of identity management in face-to-face relationships and media relationships.
Question 5: Can you use the social penetration model and the Johari Window theory to analyze the nature of self-disclosure communication in one of your relationships?
Question 6: Outline the potential benefits and risks of self-disclosure in a specific situation
Question 7: Evaluate how a mix of candor and ambiguity would be most effective in a given situation
2.1 Communication and Self
In this section, the main content is self-concept (self), self-esteem, communication, and self-fulfilling prophecies
2.1.1 Self-concept and self-esteem
The understanding of oneself and the feeling of oneself are important parts of oneself.
Most of the understanding of self is the feeling of self
self-concept
Self-concept refers to a relatively stable perception of oneself (who I am)
If the self-concept is specified, it is the words used to describe the self.
Sub-healthy, like KFC, hate durian, children, employees, etc.
These words summarily describe ourselves and are the most fundamental part of ourselves.
If you slowly lose each word, you will also lose yourself.
Self-concept is our most fundamental wealth. Without these, I will lose myself.
self-esteem
Self-esteem refers to how we view our own self-concept (assessment of self-worth)
Specifically, some words, such as introverted, competitive
These words not only have literal meanings, but also bring specific personal views.
There are no absolutely good or bad words, it depends on self-evaluation
Example: introversion
I'm too introverted and can't make eye contact with anyone
I'm introverted and don't interact with others, which gives me more time to think.
Example: competitive
I am very competitive. In life, I must keep making progress and defeat strong enemies.
I'm so competitive that sometimes it makes me do the wrong things
high self-esteem
Tend to think others are good and expect to be accepted by others
People who don't like themselves tend to think that others won't like them either
low self-esteem
Tend to think that others have certain criticism or prejudice against them, regardless of whether these imaginations are consistent with reality
They will also use these criticisms, prejudices, and unrealistic imaginations about themselves as evidence to prove that they are not liked by others.
Hostility and belittling others are the only ways for people with low self-esteem to improve themselves
self-fulfilling prophecy
Forward cycle
high self-esteem
Positive thinking
expected behavior
Positive thinking
Example
I am self-disciplined---I can persist in studying today--I studied today--I am a self-disciplined person
negative cycle
low self-esteem
negative thinking
unexpected behavior
negative thinking
Example
I'm dull---I couldn't answer the key questions in today's interview---I didn't answer those key questions well---I'm a dull person.
Positive circulation has an important impact on self-growth
High self-esteem does not mean harmonious interpersonal relationships
If you have too high self-esteem, you will think that others have a good opinion of you, and you will mistakenly think that you have everything.
A sense of arrogance and inflatedness that will make oneself appear superior and condescending in the eyes of others.
become unpopular and irritate others
2.1.2 Biological and social roots of self
biology and self
Part of the self is personality, that is, those thoughts and behaviors that still exist in different environments and situations.
At least half of personality is related to genes
Personality can be changed
Personality itself is dynamic and changes little by little.
Some personality traits become more and more obvious over time
Some characteristics of some personalities will change with their own learning, experience, etc.
By constantly practicing skills and forming your own communication style, which is different from the original one, you can change your personality
socialization and self
The information we obtain from others about ourselves has an important impact on shaping ourselves.
Without comparison, there is no self.
For example, for a wolf child, when there is no one to compare with, what is compared is the wolf, resulting in the self that I am a wolf.
Reflect evaluation (mirror) (passive)
This is how I think others see me
What do others think of me?
How do I feel about others looking at me?
For example, when I recently watched Lord of Mysteries, the little cabbage refers to the son, which foreigners couldn’t understand.
It's a humiliation for others to say you are my little cabbage
You are a foreigner, you don’t understand, but you feel close to me
On the contrary, if you are a local, you will feel that the other party is humiliating you
Reflective evaluation, not innate
When you are a child, after you understand language and learn to speak, you begin to make reflections and evaluations
The so-called child has no memory before the age of 3, may this be the reason (my own speculation)
significant other
Significant others are people whom we value particularly
The hurtful comments they unleash have an unparalleled impact on us.
For example, parents quarreling affects children’s views on marriage.
For example
first love
a certain teacher
a friend
Especially in childhood, we rely on and trust our parents
Their evaluation of us has an important impact
This shows that China’s so-called frustration education is actually extreme to a certain extent.
The negative cycle of self-esteem
Another critical period is adolescence
The evaluation of us by social groups, whether they recognize and accept us, has an important impact on the shaping of the self.
Parents’ communication during this period has an important impact on self-shaping and requires special attention.
For example, in the plot of Spider-Man, who said the phrase “With great power comes great responsibility”
There is no need to say more about the negative effects.
As you get older, around the age of 30, you will become more stereotyped (except for receiving psychological counseling)
social comparison (active)
By comparing yourself to others and how you view this comparison
Compare with whom
What do I think of this comparison?
Compare with whom - better/inferior than
If we compare our basketball playing ability with that of Yao Ming, it is obviously inferior to
If we compare our basketball playing ability with that of our 3-year-old niece, it is obviously better than
significant other
When the reflections and evaluations of our important others lead us to choose those who are inferior to them, it will intensify the negative cycle of self-esteem.
For example, our parents always compare us with the number one in the class. Slowly, you will say something like, "Xiao Wang has perfect marks again, but compared with him, I am a scumbag."
The key is to choose reasonable comparison objects
Compare objects that are close to us
Avoid striving for perfection, self-destruction and giving up (arrogant, less common among ordinary people, easier for the middle and upper class, compared to the lower class)
Reference object
Can be an individual
reference group
This determines whether we should be the same or different from others
This has an important impact on our concepts and behaviors
For example, if everyone around you supports a certain star, if you don’t support it, you will be opposed. You may resist, remain silent, or blend in.
others, oneself
A person's comparison of himself will have an impact on himself to some extent, but it is far less than that of others. Social animals
How much attention do we pay to our self-idiosyncrasies, which ones are important and which ones are not?
largely influenced by outsiders
Those qualities that are not valued by others are difficult for you to detect and persist in.
The core is still yourself, others are the influence, but the decision is still yours, change by self-examination, communication with others, learning, etc.
self-helper
People who make you feel accepted, praised, and valued help you increase your self-esteem.
Self-saboteur
The other person’s actions and words have more or less weakened your self-esteem.
2.1.3 Characteristics of self-concept
Self-concept is subjective and can be distorted
Our self-esteem is exaggerated
Especially those who are positive and who have worked hard on their own
For example, I often feel that I have actually lost weight after exercising, but then I gain a lot more weight when I weigh myself.
When we experience negative emotions and encounter similar situations again, we become demeaning (strict) to ourselves
Self-deprecation due to self-doubt caused by negative comments
Long-term negative reviews can bring about negative changes in psychology and communication
Reasons for distorted self-evaluation
outdated information
Past failures in public situations (in large crowds) will affect our current and future performance
Past success makes oneself exaggerate about the present and future (past success does not mean success in the present and future)
distorted feedback
Negative distorted feedback mainly comes from excessive criticism from parents in childhood
other sources
friends' accusations
teacher's indifference
Harsh criticism from leaders
Sometimes even the words of strangers
For example, when people from Henan are discriminated against in other provinces,
Exaggerated and distorted feedback, also primarily from childhood parents (indulging)
There are also subordinates who flatter their leaders.
perfectionism
Many people are affected by perfectionism when they are born.
The most obvious ones are various myths and fairy tales (the following are my personal thoughts)
For example, Snow White is kind, beautiful, noble, rich, etc. When we were children, we would compare it with this.
If we do it well, we will be praised and be as beautiful as Snow White.
At the same time, I will compare myself with Snow White, making myself feel inferior to her and feel inferior, especially when my parents criticize me for hitting others.
social expectations
This is very consistent in China
Successful people downplay their success and advantages
For example, a small goal
We think these successful people are humble and admirable
And for those who talk about their own merits
Think they are pretentious, think they are just superficial
This causes us to feel ashamed when receiving compliments from others and then talk about our shortcomings
Over time, we continue to repeat our shortcomings and ignore our strengths and achievements.
So there was distortion, unable to discover one's own strengths and advantages, and then fell into over-criticism.
change method
How have you grown and gotten better in the past year?
Why do my friends and family care about me?
The simplest thing is, what have you succeeded in doing recently, and what goals have you set for yourself and achieved.
Resistance to change in self-concept
People want to change themselves, but they tend to stick to their current self-concept - this is called cognitive conservatism
cognitive conservatism
high self-esteem
Find people who support and appreciate you
Strengthen positive circulation
low self-esteem
To find company with people you don't like
Strengthen the negative cycle
This shows that we often fail to understand ourselves correctly
Even if what happened is true, we are still influenced by outdated information
Even with positive information and facts, we still tend to be outdated
Example study
I usually have good academic performance, but occasionally I fail. I will look for those who encourage me instead of those who discourage me.
My own teacher: I will encourage you that it was just a failure and you were just careless.
It's possible that you ignore questions that you often answer correctly, and this happens to be where you are careless.
I usually don't study well, and I'm often at the bottom of the rankings. If I suddenly get into the top ten, I will go to those who discourage me instead of those who encourage me.
My friends will say that it’s just a once in a while, shit luck, it doesn’t mean anything, you should just play games with us.
Unwilling to think that it is possible to become good and obsessed with past failures
reaction to this information
Accept new information and change self-concept
Maintain original perceptions and refute new information
Turn a deaf ear to or discount new information
Counterattack the person delivering the message
Connecting with the definition of communication in Chapter 1, communication is two-way, so the resistance to change in self-concept should also be two-way (but not necessarily positive or negative). Therefore, you can see that your teacher is also insisting on being a good student. Occasionally, when you fail, you insist on the recognition that you are a good student. This is discounting or turning a deaf ear to the student's mistakes. You are also rejecting the recognition that your scumbag friend suddenly became a good student and refuting it (personally) View)
After you have made positive changes, how can you make your self-concept also change positively?
Have a true understanding of yourself
Observe your strengths regularly
The interview asks you why you have advantages, to see if you are positive and review yourself regularly (personal opinion)
Find those who support you, accept their positive feedback for you, and make yourself positive too
have realistic expectations
Don’t keep comparing yourself to those who are better than you
Compare yourself positively with your past self
Have the will to change
Although we talk about change, in fact at that moment we can’t find the motivation and take no action.
Chapter 4 Learning Related Content
Have the skills to change
Learn independently and ask experts and teachers for advice
learn from role models
Not a mechanical imitation, but an attempt to apply
Remember you are acting, not being him
2.1.4 Culture, gender and identity
The impact of culture on self-concept
National cultural differences
Subcultures and subcultures have an important impact on self-concept
For example, I am a two-dimensional person, so I may use it when describing myself, I am an otaku.
For example, I am a fan of Wang Yibo, so when I describe myself, I may use, I am Yamaha
Gender and Sexuality
This begins to have an impact from birth
The most common example is that girls who have been treated as boys since childhood are considered tomboys, and their behavior and thinking towards others tend to be male. It is not until their own sexual characteristics emerge that they begin to try to change their self-concept.
The impact of gender on self-esteem
male self-esteem
Comes from social competition
female self-esteem
More from social relationships and language skills
Women care more about self-esteem than men
Women care more about whether they are beautiful or not
Perhaps to a certain extent, women of marriageable age now cannot find a suitable partner, and women care more about self-esteem, which also plays a role.
Don’t expect too much about your gender
In many settings, the environment pays little attention to gender
It means, don’t have machismo or feminist ideas
Other factors that influence self-concept
age
Physical conditions
sexual orientation
Social status
economic situation
2.1.5 Self-fulfilling prophecy and communication
self-fulfilling prophecy
If there is a certain expectation that something will happen, then our next behavior is based on this expectation, and the probability of this thing happening is greater than if there is no expectation.
Process (similar to high self-esteem, low self-esteem cycle)
have some expectation
This is the key point, there must be a will, and this will has a motive
Demonstrate behavior consistent with expectations
Expect it to happen
Reinforce initial expectations
This process is happening quietly, all the time. You and the people and things around you are constantly changing yourself.
self-reinforcing prophecy
Self-expectations influence one’s behavior
Both positive and negative
others strengthen prophecies
Others’ expectations have an impact on your behavior
An example I encountered recently was that my colleague was introduced to the person in charge of the annual meeting by the manager, and told the person in charge of the annual meeting that this young man was very energetic and had great acting talent. Very smoothly, he became a member of the group of more than 300 people. Candidates for Shanghai
At this point, I would like to add that my current thinking is denying that this is the role of others in strengthening the prophecy, but a potential transaction. However, this idea itself is a manifestation of my own self-concept's resistance to change and is a refutation.
How to achieve
The expectations of others are important
If others don’t show trust in us, or behave in a way that strengthens the prophecy
It's similar to a relationship between a boyfriend and a girlfriend, saying you are the most beautiful girl in the world, but you are unwilling to buy me some beautiful jewelry and cosmetics to dress me up.
Don’t call women beautiful easily
2.2 Presentation of self: communication as identity management
The main content of this section is how communication affects the way others see us. Because it reflects evaluation, how others see us affects self-concept.
identity management
It refers to identifying with our self-concept, managing how others view us, and identifying with us
2.2.1 Public self and private self
There are many selves, some private and some public
Aware Self (Private Self)
This self is the self that we present in the process of serious reflection and self-examination.
There are some characteristics of this self that you would not easily tell others
For example, your sexual fetishes
For example, you are very proud and have high confidence in your IQ and insight.
Revealed self (public self)
What we want others to see
A self that hopes to be recognized by society and others (recognized by a certain group or individual), or face
Such as smart children
Like a virtuous wife
Such as unknown employees
I personally prefer to call this a mask, a persona
Due to the influence of social rules, culture, laws, etc.
There is a serious disconnect between the private self and the public self
Those behaviors and thoughts that only you have in private, how will you react when others see them? This is separation.
For example, if you are a conscientious employee in the company, but at home you are a lazy person who piles socks under the bed without washing them for a month, that is, diligence and hard work are separated from laziness and dislike of cleanliness.
Another example is that many so-called Douyin goddesses look glamorous in their videos, but after taking off their makeup, they look like aunts.
2.2.2 Characteristics of identity management
We are committed to building diverse identities
The self we present is diverse, and the efforts we make are also diverse.
Each of us plays a different role, wears a different mask, and has a different personality
Are you an employee, friend, rival, parent, child, etc., plus adjectives
We change our roles frequently throughout the day
For example, you were a warm friend one second, but because the other person touched your bottom line, you became the accuser.
In what kind of situation, what kind of culture, what kind of communication method and behavior style we choose within the group will affect the self we show.
This is one of the requirements for a master communicator in Chapter 1
That is, you have many skills and know how to use them appropriately under what circumstances.
Agree with management cooperation
identity management process
We are both screenwriters and actors
How do we want others to see us, how do we communicate, and how do we behave?
The other party is both an audience and an actor
While the other party is receiving your information from us, they are also communicating, which is also the other party’s self-expression.
This is a real-time performance, and the plot can be modified at any time
Changes at any time according to both parties, environment, circumstances, etc.
The same content as in Chapter 1 Communication
Communication is not what I do to you, but what I do with you
Communication is two-way
Communication is noisy
Various misunderstandings may arise during the cooperation between the two parties
Communication cannot be a separate paragraph
Communication is continuous and cannot be viewed independently
The current cooperation between the two parties is influenced by past experience, culture, rules, future goals, etc.
Identity management can be deliberate or unconscious
Sometimes, we pay great attention to our words and deeds and act thoughtfully
We often think deeply when our role doesn’t fit the current situation
For example, before interviews and job reports,
Sometimes, we express ourselves subconsciously, but this inadvertently sends a message to others.
These inadvertent behaviors are scripts that appear under the influence of your experience, culture, and social rules.
For example, your clothes, tone of voice, mantra, etc.
2.2.3 Why we need to identify with management
In order to start a business relationship
When you start a relationship, you care a lot about the other person’s impression of us
For example, seniors would dress up when they come to pick up freshmen.
To run a relationship (agreement management requires slightly less effort than starting a relationship)
For example, if seniors have dinner with freshmen after a period of time, they will also dress up.
To gain the obedience of others
Submission here means that the other party can meet our expectations
For example, in order to obtain living expenses from their parents, they try to admit their parents’ unwarranted accusations against them.
This actually has a certain correlation with the purpose of starting and operating a relationship.
In order to save other people’s face (the original statement of this article is a bit problematic, personal opinion)
This refers to meeting other people’s expectations of us
For example, when we see our parents are very worried about their gray hair, we will take the initiative to do housework.
For example, if a friend has a cold, I will comfort him and he will think that I am a considerate person instead of mocking him for being weak.
Preschoolers may not develop this awareness
When a relationship breaks down, this may no longer exist (personal opinion)
To explore a new self
Change our own style, way of speaking, status, etc., and observe whether and how the other party's treatment of us changes.
For example, Fan Jin passed the examination
For example, girls often ask their boyfriends, what do you think is different about me today?
2.2.4 Identity management in reality
In reality, there are three important methods of identity management: behavior (including communication), appearance, and equipment.
manner
Includes non-verbal behavior, language
language
i.e. communication
For example, some teachers are fierce, and you can understand it from her language.
nonverbal behavior
Behavior
For example, some teachers are gentle. She walks into the classroom slowly with a smile on her face.
Different professions have very different non-verbal behaviors
For example, the non-verbal behavior of the police and customer service is very different.
appearance
Dress, hair, makeup
For example, if I wear work clothes, it tells others that I am working, but if I wear casual clothes, it means that I am not working.
There are big differences in appearance between different professions and different classes
For example, the body shape and clothing of celebrities are very different from ordinary people.
Some appearances will have text and graphics on them, which have a great impact on identity management.
For example, if China is on my clothes, it represents my inner patriotic tendency or attitude.
equipped
The external tools we use to influence others
Such as cars, work equipment, houses, music, etc.
Cars, houses, and work equipment have a very important impact on our image (career, class)
Music, movies and television have a very important impact on our interests and hobbies
2.2.5 Identity management in the network
The content here is a bit outdated, it mentions that the Internet cannot convey sounds, gestures, gestures, etc., but that is very different now
We have more means and time to control and deal with identity management on the Internet
This mainly refers to situations other than live broadcasts and voice and video
The important thing here is that we can keep modifying what we want to show until it meets expectations
For example, the video I posted on Douyin can be modified.
For example, WeChat chat records can be withdrawn within a short period of time.
It can tamper with and hide some things that cannot be handled in reality, affecting our identity management.
For example, I can also control my tone-deaf problem by purchasing dubbing.
Even during a live broadcast, I can tamper with my appearance through beautification.
Build a virtual identity on the web
Amplify one of our characteristics
For example, since I am a homebody, I will often forward two-dimensional content, and the identity I construct will amplify this trait.
Paying attention to your own image on the Internet can increase your self-confidence
The collision of network and reality
Simplicity is your image on the Internet. After being known by your real friends, the collision of two identity management
For example, when online dating turns to offline meeting, it will be exposed to death
2.2.6 Identity Management and Honesty
cheat
Many professions require us to tell lies all day long, such as customer service, sales and even celebrity design.
Their purpose is not to deal with the relationship, but for money.
Like a pig killing plate
Agreeing with management does not mean living a lie, nor is it completely honest.
If we don't choose to manage other people's impressions of us, we can hardly communicate effectively.
For example, I communicate with a stranger the way I communicate with an old friend
Choosing the right method and the right role in different scenarios is one of the essential qualities of an excellent communicator.
In either situation, you are showing a part of yourself. This is where you really are.
2.3 Self-disclosure in relationships
How close a relationship is is determined by how much information we share with each other
self-disclosure
Refers to the process of intentionally disclosing information related to oneself
The information disclosed must be important and unknown
self-disclosure requirements
Self-disclosure is intentional
I disclose information proactively, not subconsciously or passively; I know I am disclosing information
For example, if you are tricked into talking about your family members, this is passive and does not constitute self-disclosure.
For example, if I take the initiative to talk to you about my first love, this is self-disclosure.
Self-disclosure information must be important and true, and can be facts, opinions, or emotions.
For example, bragging does not count
For example, if I disclose to you my opinions about your personal living habits, it is considered self-disclosure.
Self-disclosure information is unknown to the other party and is not visible to the other party.
For example, when you are communicating with your parents and they see that you want living expenses, you are revealing your thoughts on living expenses, which does not count as self-disclosure.
For example, during a meeting, you want the leader to reveal your latest event planning
2.3.1 Patterns of self-disclosure
Self-disclosure means that in every communication, the information we disclose is not equal.
social penetration model
two dimensions
Breadth
How broad is the discussion?
For example, you and your partner go from talking about love to talking about family
depth
How deep is the content of the discussion?
From impersonal information to personal information
For example, you and your partner, from talking about sexual orientation to sexual fetish
Based on the depth and breadth of self-disclosed information, the degree of intimacy between the two parties can be judged
In a casual relationship, the breadth of information may be broad but not deep.
A more intimate relationship, with depth in one or several contents
The most intimate relationship has not only depth but also breadth
measure breadth
Relatively simple, no need to elaborate too much
measure depth
The message conveyed is more meaningful to the recipient of the message than others
For example, if you confide in a colleague about a work problem
I hate outsourced work
I hate taking outsourcing jobs from xx company
How private the information is
Only a few people know about this matter. It must not be true. You are the only one who knows about it. It’s very profound.
generally
Use formulaic words with minimal depth
State general facts with a little more depth
Give a point of view and go deeper
Conveying feelings and emotions is deeper than giving opinions
johari window
Divided into four pieces
I know, you know, open area
It is the basis for judging how close the relationship between the two parties is. The closer the relationship, the more this part
I know, you don’t know, the hidden area
This part can only become an open area through self-disclosure.
I don't know, you know, blindsight zone
This part will only be known to you through the other party's feedback, and it will become an open area.
I don't know, you don't know, unknown zone
In this part, you need to constantly explore and discover new content to turn it into an open area.
Your hidden area is a blind-sight area for others
2.3.2 Benefits and risks of self-disclosure
Self-disclosure is conscious and the content is important and unknown; many of these contents are private
The benefits of self-disclosure
catharsis
Refers to expressing regret for past pain, failure, or bad situations
For example, when you are dealing with a relationship with a friend, you make fun of your friend's shortcomings, and your friend misunderstands you. You vent and express regret.
reciprocity
Your honesty will give the other person a sense of security, resonate with the other person, and even a self-disclosure can trigger the other person's self-disclosure.
For example, you and your colleagues reveal that your married life is not harmonious now, which resonates with each other and expresses that your life is also unsatisfactory.
self-clarification
By talking to the other party about your true thoughts, opinions, attitudes and feelings, you can help yourself clarify your views on these through self-narration, feedback from the other party, etc.
For example, I talked with my friends about my future job hunting plans, which helped me better plan my career direction.
self-validation
When you say something like I feel like I'm right
On the one hand, I hope that the other party will recognize me
On the other hand, it is the confirmation of one’s own beliefs and behaviors.
The purpose of self-confirmation is to confirm those important components of the self-concept
For example, when I am working on a project and encounter difficulties and struggle with whether to do it or not, you express to your companions that I have always been a person who does things based on feeling. My first instinct is to do it, so I feel that I have to do it. , and your peers agree with your ideas. This is when you are seeking self-validation.
Building and maintaining relationships
Beginning a relationship requires a certain amount of self-disclosure
For example, when you start to fall in love with your partner, you will definitely reveal some of your true thoughts about the other person.
To maintain a successful relationship, a certain amount of self-disclosure is important
For example, in your relationship with your lover, especially when you encounter some twists and turns, you need to reveal your true thoughts and help both parties communicate.
social control
Self-disclosure of information about oneself to increase control over others or the situation
For example, reveal to a classmate that he has bought a new game console and hopes to exchange the opportunity to play the game console with him after receiving the homework assignment.
Risks of self-disclosure
While self-disclosure has many advantages, there are also risks that can make self-disclosure sometimes painful.
reject
Our fear of being disliked by others is powerful and sometimes exaggerated and illogical
For example, you have been with your partner for 7 years, and you propose to him or her, but he or she refuses.
negative impression
Self-disclosure does not lead to outright rejection and may create negative impressions
For example, you revealed to your roommate that you wanted him to pick up the express delivery for you. Although he did it for you, you expressed your disgust and thought you were lazy.
Decreased relationship satisfaction
Inappropriate self-disclosure will not only affect the other party's impression of you, but also reduce the satisfaction of both parties.
For example, you often borrow shampoo from your roommate. Over time, your roommate says, I've had enough of you and won't buy shampoo myself, but you think it's too stingy for the other person not to borrow any shampoo.
loss of influence
The main thing is that you have revealed your privacy, and this has become your weakness, and others will not believe you.
For example, if a child wants a toy, but you tell the child that your job is not good, you have no money, and you cannot afford it, this will lower your image and prestige in the child's mind.
hurt others
Self-disclosure of information that may harm others
For example, if a wife complains to her husband that you don’t make as much money as anyone else and you were blind, this will hurt your husband’s heart.
2.3.3 Principles of self-disclosure
These principles can help you know when to reveal and how much to reveal
Is this person important to you?
You need to make your own judgment on this one, or you can take advice from friends and family.
Many times, if the relationship between two people is deep, self-disclosure can deepen the relationship
For example, if you are an old friend for many years and you reveal to the other person that you are not willing to get married, the other person may tell you that he is not very happy in marriage either.
If you have had little personal contact with someone before, having the opportunity to self-disclose can also be the beginning of a relationship.
For example, if you have an elder whom you have always respected but rarely communicated with in private, and you go to visit him when he is ill, you can establish a new relationship by telling him your admiration for him.
Is the amount and manner of exposure appropriate?
In general, it is inappropriate to self-disclose with strangers or in public
too much self-revelation
This is a relatively common situation
For example, if you reveal too much about your private life to your colleagues after you join the company, your colleagues will spread the word, which will indirectly affect you.
Too little self-disclosure (withholding)
This type of situation mainly occurs in very close relationships, or during consultation or treatment.
For example, as you often see in the news, you hide from your partner that you are still disconnected from your ex. Once it is discovered, it will cause serious consequences.
Generally speaking, self-disclosure requires self-restraint and self-disclosure at the right time and in the right way.
Are the risks of exposure justified?
The risks of self-disclosure were discussed in the previous section
Sources of self-disclosure risk
Revealing negative information requires careful consideration.
If your peers are trustworthy and supportive, you can disclose
For example, if you reveal your hair loss to a blind date, it may lead to negative feedback. If you reveal your hair loss to a close friend, it may trigger the other person to reveal their recent hair loss.
Self-disclosure in inappropriate situations
In public situations, obviously, for example, if you confess to your girlfriend downstairs in the dormitory, you will most likely be rejected.
In the workplace, try not to reveal your personal thoughts and feelings
From a personal perspective, self-disclosure can be risky at the risk of losing your job or having trouble with colleagues.
For example, if you don't like the style of a certain colleague, if you tell him your thoughts directly, he may be targeted by the other party.
Risks are not always huge, so don’t worry unfounded
For the risks you think, you can communicate with friends and elders to confirm
It is wrong to fall into that kind of expectation of destruction.
Generally speaking, if the other party is trustworthy and only supports you, you can self-disclose and the risk is small; in uncertain situations, it is recommended to exercise restraint (personal opinion)
Is there a constructive impact?
Everyone has their own bottom line. Once it is crossed, it will definitely lead to negative feedback.
Does self-disclosure cross the other person’s bottom line?
Don’t step on those bottom lines that ordinary people have.
For example, if your colleague makes a mistake at work and you reveal it to him, you think he is stupid.
Before disclosing yourself, think about whether it will make our relationship better or worse, and what the consequences will be.
Is your self-disclosure reciprocal?
Will my self-disclosure benefit both of us?
Generally speaking, self-disclosure can trigger self-disclosure in the other person
Can enhance the relationship between the two parties
For example, if a husband and wife quarrel, one party will apologize first, and the other party will also express his or her feelings of being sorry to the other party to enhance understanding between the two parties.
Are you morally obligated to disclose it?
Whether self-disclosure will bring moral implications is the most important. Once it comes to this point, you need to think carefully
For example, if your friend wears a wig and you reveal that he is bald in front of his girlfriend, it will have a bad impact.
These principles, combined with the thought process are: Is this person important to me? --How should I reveal it, and how much should I reveal it? --What risks would there be if you reveal it? Is it acceptable? --Did the content I disclosed touch the other party's bottom line? --If I disclose, will the other party understand me and also disclose myself? Is it beneficial to both of us? --Is it unethical to do so?
2.4 Alternatives to self-disclosure
Honesty is the foundation of society and our morals and general thinking make us hate things that are not true
In real life, there are always communication topics full of hypocrisy, and there are also many situations where the risks of self-disclosure far outweigh the benefits. At this time, some alternatives are needed.
Common alternatives
silence
lie
ambiguous
hint
2.4.1 Silence (concealment)
Silence is keeping your thoughts and feelings in your heart
This doesn't mean not saying a word.
Rather than self-disclosure, choose to disclose content that has no impact on your relationship, and keep content that you judge to be impactful.
This is what many ordinary people often do
Many times, telling all the facts is honest, but for the sake of the relationship between the two parties, some content will be deliberately concealed to ensure the relationship between the two parties.
For many people, silence is easier to accept than lies, and it can protect the relationship better than dragging it all out.
In the workplace, concealment is a more common tactic than lies and self-disclosure
For example, if your boss wants to have a meeting after get off work, you may want to scold your boss, but you will go to the meeting and not mention your objection to the boss having a meeting after get off work.
2.4.2 Lies (deception)
Lies are difficult for many people to accept. This is because people are affected by morality and general thinking, but there are some exceptions.
White lie
A white lie will not be considered completely immoral in the heart
White lies are not malicious to the other party and are helpful.
For example, if a child doesn't sleep well, parents will tell the child the story of Grandma Wolf and tell the child that if you don't sleep well, Grandma Wolf will eat you.
Lies that take into account the interests of the other party/oneself
In many cases, we think this is the right thing to do
This kind of interest is to ensure the relationship between the two parties, the face and interests of both parties (personal point of view)
For example, a relative’s child is not beautiful, but we often praise him and say that your child is really beautiful.
For example, if you secretly eat your roommate’s dragon fruit, and your roommate comes back, you will lie to your roommate and say you didn’t eat it.
Some common reasons for lying
Give others face
Your roommate wore a suit to the interview and asked you how you looked today. You replied that he looked handsome.
Give yourself face
I didn’t do my homework yesterday, so I told the teacher that I was sick yesterday.
Access to resources
You went traveling and the ticket office said there was a discount for student ID cards. You borrowed a student ID card, but it didn’t look like you. You said it was taken the year before last and that you had gained weight recently.
protect resources
A friend borrows money and you say that you are short of money recently.
Start interaction
You are a local. When you see a beautiful woman, you go up to chat with her. You say, "Hello, I am not a local. How can I get here?"
social politeness
In the office, when you encounter the leader's inspection, you respond to the leader, and the leader has worked hard
avoid confict
You and your husband have an argument and are about to quarrel. You say that you have figured it out and will handle it according to your own ideas.
avoid interaction
You receive an insurance sales call. After answering the call, tell the other party that I have purchased xx insurance.
Say goodbye
You are chatting with a friend, but you are not interested in the topic the other person talks about. If you consider leaving, tell the other person that I am in a hurry and will leave first.
Do lies threaten relationships?
it depends on your motivation
Lying for your own benefit can easily be viewed as betrayal and violation by the other party
Lying for the benefit of the other party will be easily accepted
For example, a lie to give yourself face can easily be dismissed by the other party and punished
The closer the relationship and the more important the topic, the easier it is for lies to threaten the relationship
We can make up for some innocuous lies in some ways
And those topics that are very important can easily cause damage to the relationship when the relationship is closer.
For example, between male and female friends, regarding the opposite sex chatting on mobile phones
Have you ever lied to someone before?
Lies told again and again will inevitably affect the relationship
Like the story of the boy who cried wolf
If a relationship is important to you, honesty is the best approach when it comes to important things.
2.4.3 Ambiguity
When we encounter a big risk whether it is a lie or telling the truth, we may choose to be ambiguous.
The general method is to express your meaning vaguely, which kind of leaves the other party to guess (personal opinion)
For example, if your boss asks you what you think of this plan, you answer your boss that this plan is very special and will bring certain changes to our work.
In lying, truthful answers, ambiguity
Many people tend to choose ambiguity
Many people think that ambiguity is not deception, nor is it a clear fact, but it can avoid falling into dilemmas to a large extent.
Personally, I think this way of speaking is called tact. It requires a certain amount of experience to think about your words, and if you talk too much, it will make people feel offended and they will think you are a bit unreliable.
2.4.4 Implications
Hinting is more direct than ambiguity. In contrast, ambiguity does not require the other party to participate, while hinting hopes to obtain the desired reaction from the other party.
Hinting can avoid making people feel uncomfortable while telling the truth tactfully.
This helps us convey some of the more embarrassing information to each other
The disadvantage of suggestion lies in one's own ability to express and the other party's ability to understand
If the other party cannot understand, they may ignore it or over-interpret it.
For example, your colleague asks you how his partner is, and you have some negative information about his partner that you need to tell him. You hint to him, I think this problem can be eased. Do you remember how our primary school teacher got divorced? Of?
2.4.5 Avoided ethical issues
Whether it is silence, lies, ambiguity, or hints, they are all designed to deal with dilemmas that self-disclosure in communication cannot handle.
Many times, these four alternative ways of self-disclosure are considered to be insufficiently honest.
The reason does not lie in the method of communication. Whether it is self-disclosure or its replacement method, once ethics and morality are ignored, it will inevitably damage the relationship.
Summary: Answer the questions at the beginning of this chapter
Question 1: Describe the relationship between self-concept, self-esteem, and communication
Communication affects self-esteem, which in turn affects self-concept (self)
At the same time, self-concept affects self-esteem and communication.
These are carried out at any time and are not fixed.
Self-esteem refers to how we evaluate our own self-concept, and a large part of self-esteem comes from other people’s information about us.
If we communicate properly with others and receive positive information, our self-esteem will also be in a positive cycle, thus making our self tend to be positive.
If most of the information we get when communicating with others is negative information, then our self-esteem will have a negative cycle, which will make our self tend to be negative.
Information from others to us, through communication, comes from two parts
The first is to reflect evaluation, what others think of us
The second is social comparison. How do I compare with others?
Although other people's information is very important, the ultimate impact on ourselves is still our own, our interactions with others, communication, choices, self-learning, cultural accomplishment, own factors, etc.
Question 2: Explain how self-fulfilling prophecies shape self-concept and influence communication
self-fulfilling prophecy
If we or others have certain expectations for something, then our words and deeds will be based on this expectation, and the probability of this happening will be greater than those without expectations.
Divided into two categories
self-reinforcing prophecy
Expect something from yourself, something will happen to you
others strengthen prophecies
Others have expectations of us and expect something to happen to us
some characteristics of self
Self is generally distorted and exaggerated, exaggerating one's own good and bad qualities, resulting in arrogance and depression
The self is also resistant to change. People will actively look for corresponding information, carry out a positive and negative cycle of self-esteem, and refute self-change.
Self-fulfilling prophecies have the most direct impact on self-esteem. The positive and negative cycles of self-esteem shift our self-concept in a positive or negative direction, and our self-concept affects our communication, and we are likely to resist Changes in self-concept, leading to continuation of self-fulfilling prophecies similar to those in the past, a cycle similar to self-esteem
Question 3: Compare and contrast the differences between the perceived self and the revealed self when it comes to identity management
identity management
Identity management is a part of communication and has two-way characteristics. We are not only weaving our identity management and communicating, but we are also observing others and influencing others through communication.
Our identity management may be something we think about carefully, or it may be something we do unconsciously.
The difference between the two
The aware self is formed by one's own summary and reflection. It has many personal characteristics that it does not want outsiders to know. This is the only one.
The self we show to others, to meet the expectations of others and society, and to gain recognition, is more like a mask. We show different masks when facing different people and things.
Due to the influence of social, cultural, experience and other factors, there is a big gap between the perceived self and the revealed self. Often we will not easily reveal our perceived self.
The identity management in our lives is constantly changing. When facing different people, we show different selves, and sometimes we also show our conscious selves (self-disclosure).
The two are separated in identity management and will behave independently, especially the aware self, which rarely manifests itself.
Although there is a separation between the two, we may have two selves at the same time in our communication.
It may be a self-expression in language, but it is a conscious self in body movements.
For example, after facing the boss's inspection and discovering that we can't answer, although we appear very relaxed with our mouths, we still make small movements with our hands that we only do when we are nervous, such as tearing our nails.
Question 4: Describe the role of identity management in face-to-face relationships and media relationships.
Why identity management
In order to start or maintain a relationship, to satisfy other people's expectations, to gain other people's compliance, to explore a new self
in a face-to-face relationship
Identity management is demonstrated through our words and actions, clothing (including the words and tattoos on it), and tool configuration
And these affect the other party's understanding of us, the feedback information to us, and subsequent communication, thus affecting our self and interpersonal relationships.
on social media
Our images on social media can be modified, embellished, out of sync with reality, or even fictional
Because of the virtual image, our identity management will become easier, it will be easier to modify our shortcomings, amplify one of our characteristics, better manage the self we display, and make our online self consistent with our real self. , produces a certain deviation, it can be said that it is the aware self, the displayed self, and then the third self, the virtual self.
honest
There is no complete honesty in identity management. We cannot show all of ourselves, especially the aware self, and there is no complete falsehood, because these selves all show some part of me.
Question 5: Can you use the social penetration model and the Johari Window theory to analyze the nature of self-disclosure communication in one of your relationships?
Question 6: Outline the potential benefits and risks of self-disclosure in a specific situation
Question 7: Evaluate how a mix of candor and ambiguity would be most effective in a given situation
Read the notes in the book