MindMap Gallery 9. Empowerment loop - team coaching technology in performance implementation (very useful and practical)
Empowerment loop - team coaching technology in performance implementation (very useful and practical), performance coaching from goals to actions, performance review - coaching technology, etc.
Edited at 2024-01-29 23:42:52This Valentine's Day brand marketing handbook provides businesses with five practical models, covering everything from creating offline experiences to driving online engagement. Whether you're a shopping mall, restaurant, or online brand, you'll find a suitable strategy: each model includes clear objectives and industry-specific guidelines, helping brands transform traffic into real sales and lasting emotional connections during this romantic season.
This Valentine's Day map illustrates love through 30 romantic possibilities, from the vintage charm of "handwritten love letters" to the urban landscape of "rooftop sunsets," from the tactile experience of a "pottery workshop" to the leisurely moments of "wine tasting at a vineyard"—offering a unique sense of occasion for every couple. Whether it's cozy, experiential, or luxurious, love always finds the most fitting expression. May you all find the perfect atmosphere for your love story.
The ice hockey schedule for the Milano Cortina 2026 Winter Olympics, featuring preliminary rounds, quarterfinals, and medal matches for both men's and women's tournaments from February 5–22. All game times are listed in Eastern Standard Time (EST).
This Valentine's Day brand marketing handbook provides businesses with five practical models, covering everything from creating offline experiences to driving online engagement. Whether you're a shopping mall, restaurant, or online brand, you'll find a suitable strategy: each model includes clear objectives and industry-specific guidelines, helping brands transform traffic into real sales and lasting emotional connections during this romantic season.
This Valentine's Day map illustrates love through 30 romantic possibilities, from the vintage charm of "handwritten love letters" to the urban landscape of "rooftop sunsets," from the tactile experience of a "pottery workshop" to the leisurely moments of "wine tasting at a vineyard"—offering a unique sense of occasion for every couple. Whether it's cozy, experiential, or luxurious, love always finds the most fitting expression. May you all find the perfect atmosphere for your love story.
The ice hockey schedule for the Milano Cortina 2026 Winter Olympics, featuring preliminary rounds, quarterfinals, and medal matches for both men's and women's tournaments from February 5–22. All game times are listed in Eastern Standard Time (EST).
9. Empowerment loop - team coaching technology in performance implementation
Goal-to-action performance coaching
Movement 2 - Climax
Tools - Teamwork
If there are only 10 people in the management team, just one group will be enough. If there are more than 15 people, they will be divided into two groups.
Prelude Preparation
1. Communicate the entire process with leaders in advance, and prepare problem thoughts and ideas in advance
2. Props: large white paper, colored sticky notes, watercolor pens, etc.
3. Reach a consensus with everyone before starting. Today is for everyone to work together to create goals and action plans.
Emphasize that this is a co-creation meeting, so be prepared for communication in advance. HR may coordinate to prepare tea breaks, lunches, etc. in advance for a one-day meeting.
Be sure to explain the process to the leader and tell him what he should do, so that he can prepare for problems he may encounter during the process. Don't let the leader have doubts and go straight to the meeting without communicating in advance, which will lead to confusion. For example, when an employee asks about performance If there is a budget, discuss it with the leadership first. There may be on-the-spot decisions.
Communicate more with the business department on a daily basis so that you can understand in advance the questions that the department may ask.
Movement One: Sensual Longing
Chapter 1: Big Blank Paper: Vision Picture
A shared vision emotional commitment
In actual practice, movement one is the most important. Without movement one, the subsequent goals may not be achieved. It is too rational evaluation.
Five elements of vision: unique, positive, specific, emotional, and shared
For example: We have achieved the XX goal. What is the scene you imagine in your mind? What would you be wearing and what would you be doing? Or what is everyone’s expression?
It’s not a pie drawn by the boss, but a pie drawn by myself.
The more specific the better
Purpose: Have a beautiful emotional imagination, recognize performance goals and make informal commitments in blood and passion (sense of ritual)
When encountering very rational companies, such as manufacturing, etc., come up with a department's vision in advance as a demonstration, for example, let human resources draw their own vision in advance, for example, go to Bali and draw the vision on a big white cloth: xx is wearing it Red dress, drinking Coke, etc., the whole department imagines - the vision of the human resources department this year, providing a demonstration
If the department has many people, draw one picture; if the department has few people, draw one for the branch. Brainstorm and create the vision together.
Try to have two people from each department to facilitate co-creation
There are also canvases where a bunch of people are painted, and everyone is holding money.
Companies with many young people can also guide: If we achieve our goals, how do we hope the company will build our team? Escape rooms and other novel and fun things?
Older companies: How do you imagine companies giving recognition? On-site awards? What award is given? What to send to your family?
If we do not achieve this performance target, we will: 1, 2, 3. Promisor: (Signed by all)
Young people: There are many ideas and can be encouraged to spread out - all the boys on the production line shave their heads/stop smoking collectively, and girls don't wear skirts for a summer (refer to Truth or Dare)
Older ones: Give them a few options
This is a perceptual approach. In addition, if it is not completed, the performance that should not be obtained will still not be obtained.
Movement 2: Goal consensus
The second big white paper: goal consensus and action plan
Performance coach: This form needs to be completed on-site, which involves on-site decision-making.
To analyze the target, you can use the SWOT tool
lWhat are our advantages? Please note that you must stand from the customer's perspective, have performed in achieving goals in the past, and be relevant to the theme. Try to give examples (what you have done in a certain month of a certain year, so that our XX indicators or goals can be achieved) had outstanding performance)
What are our weaknesses? Chase the 5 Ws forward, not just look at the surface, but look at the real root causes, and try to use examples (it is true that XXX was caused by XXX)
What are our opportunities? All aspects, not just the sales level
What are our threats? market direction
Coaching practice from goals to action plans
1. Grouping
2. Everyone in each group thinks and writes around strategies and key actions to achieve the goal.
a. Each group should paste the small notes written by each person on the canvas on the wall of each group. Post the notes with similar meanings in one column and arrange them horizontally; b. Arrange them after all are posted. There should be no orphans. If there are orphans, they will be merged into other columns. c. The total number of columns is controlled to 3-7 (i.e. 3-7 strategies and key actions) d. Each group extracts the central word (verb-object structure, such as improving customer satisfaction and expanding market share by 30%) e. Finally form a consensus statement from company-level performance goals to various strategies to key behaviors.
be careful
Strategies 3 to 7 are enough
There are too many strategies, and there is no way to focus on them. We need to guide and sort them: those that can be done immediately, and those that are judged to be effective as soon as possible.
Look at individual, non-agreed strategies first - whether they are useful and relevant to the goals
If a consensus is reached on 9 strategies, it will be sorted. Generally, there will be no more than 7 strategies. Even if it cannot be deleted, 9 strategies will be left.
Let everyone do it first. For example, if there is a problem with the strategy, start guiding it. There is no need to explain it in advance. You should explain it in advance and call for training. The management will not listen at the time. Wait until problems arise before guiding them.
For example, if the strategy is broken down incorrectly, and later the action plan is broken down and it is found that it has nothing to do with the goal, and they are redirected to break down the strategy, the process will be repeated.
Movement Three: Town Meeting
After the commitment is completed, you can use the [Town Meeting] question method to ask questions.
Questioner: Performance coaches (HRD, etc.), company bosses (decision-makers), heads of other related departments, etc.
1. Pay attention to the relationship between the action plan and SWOT
2. Key innovative actions (compared to the past, what are the different actions?)
open ended questions
3. Focus on new action strategies Remember: don’t attack or deny, and ask questions about yourself from goals to actions, such as data sources, implementation basis, costs, personnel management, and mainly open-ended questions. Don't use official authority to oppress others.
Note: You can communicate with decision-makers and senior executives in advance on how to ask questions.
Open questions, inclusive nature, coaching techniques, inspiring employees to think on their own how to complete
Example: Even if the employee proposed to find aliens to achieve the goal, the on-site only asked why aliens are needed, what is the source of the data, and how to find aliens.
Summarize
The teamwork tool can be used in different scenarios according to the characteristics of different enterprises and industries.
For example: from big goals to departmental goals to departmental action plans
For example: all the goals from top to bottom have been completed, and only the overall action plan at the company level is formulated based on the goals.
Because the time cost is high, departments can just use brainstorming instead of coaching techniques such as teamwork.
Coaching technology is time-consuming, and management and operation costs are relatively high. It is usually done annually, such as breaking down the company-department goals in 2023, which may take 1 to 2 days.
Performance Review-Coaching Techniques
Through review, employees will better understand the correlation between their performance and corporate goals.
Enhance the confidence of department leaders and know which items can be achieved and which ones can be improved.
Even if the company's big goals are not achieved, we still need to reward highlight events and highlight people, summarize experience from highlight events, issue rewards from highlight people, and replicate these highlight operations next year.
Performance review coaching process
Review: What is the goal? Does it comply with the SMART principle? What are the milestones?
Reflection: What is the original intention of this goal? Is it challenging? Was there any consensus reached at the outset?
Performance Highlights: Which indicators are better achieved, and whether they are related to the company’s general manager Target related? Why is it done better? Was there a consensus on this performance at that time? What causes this? What are the influences of subjective and objective factors? Can it be copied to other positions or departments? How to copy?
Performance gap: What are the big differences? What actions were taken? case? Reasons for the gap (5W method) Was there consensus on the indicators at that time? Key behavioral strategies and action plans for indicator adoption What's the problem? What are subjective reasons and objective reasons? What are the next steps to plan improvements?
Reframe: If you go back to the point in time when you set the goal, is it necessary to adjust the goal? Why? (Temporarily listed and aside)
If the company doesn't encourage a corporate culture with questionable goals, don't do the refactoring steps
Whether or not you should do this step depends on the specific situation.
Final performance optimization and summary
General operation
Human resources will lead everyone to conduct a review of the company and provide proofs to each department, and then each department will conduct a review on its own.
Or let human resources lead everyone to review a department and conduct proofing.
Note: In the end, the indicators that need to be stopped, the indicators that should be maintained, and the optimized performance should not be easily decided by the department. Avoid deleting all necessary indicators. If it is not easy to operate, let the department write the optimization direction and do not give Fill in these three departments
Other coaching models that may be used
12(3/6)N1 model
Performance tracking model
The above is just a standard template. The specific stage operation time will vary, but the above things need to be done. The kick-off meeting may be completed in one day, and the review may be completed in one month.
open space
It is suitable for brainstorming when some departments encounter unsolvable problems in the process of achieving their goals.
Example of problem: The utility bill is very high and the reason cannot be found (raised by the Finance Department)
What should young leaders do if they cannot control older employees?
Step one: open the circle Everyone will sit in a circle, which can be divided into 2-5 corners depending on the number of participants. White paper, pens, colored pens, etc. are required. OK The sports coach needs to explain the rules and create an atmosphere.
Try to have one person from each department participate, a leader or a candidate for a key position
Four rules: 1. Everyone comes as they should, regardless of whether they are management or lower-level employees; 2. Whatever happens is what is supposed to happen. Let go of your presuppositions and be completely open. Don’t think about what you should, shouldn’t, or what you already knew. 3. Start when it’s time to start, and start immediately when you are told to start. 4. The result is the result, no time is wasted.
Step 2: Initiate a topic in groups (In the performance management process, suggest events that can be used to improve the performance of the performance team. For example, what can help improve XX performance of XX team?) Grouping can be done by department or by department. Depending on the number of people, a circle can be divided into 2-5 groups. Each group can be organized around a performance The topic of promotion was raised. Discuss within each group first
Example: The topic raised is: Is there any possibility of improving the performance of the marketing department’s marketing activity conversion rate?
Write the background, process, and questions on a large white paper in the group. Group members can freely discuss and propose solutions, summarize them into one sentence and write them on a large white paper superior. For example: give away more coupons during market activities.
Step 3: Walk around and discuss freely During free discussions, one person from each group needs to be the "problem host." This person does not leave their group's whiteboard or paper. Others are free to leave their comments on each group's white paper. Adhere to the principles: no criticism, no evaluation, no superiors or subordinates, and complete openness. When other group members come to the white paper of the group and put forward their own opinions, they need to be recorded on the white paper as long as there is no repetition.
Step 4: Return to the group for summary Everyone returned to the original group to classify, score, and sort out the various opinions collected. It can be divided into several opinions: feasible, testable, thinkable, pending, not considered, etc. Finally, each group’s feasible, testable, and thinkable opinions are counted and who puts forward the group rewards can be counted.
The group reward can be around 500 yuan
State the rules of the question clearly from the beginning and avoid giving random opinions. The higher the feasible reward, the higher the reward.
It is possible to solve a problem that management did not know how to solve at the beginning
Step 5: After returning to the department, continue to deepen the to do list of various opinions, and HR will follow up to see which ones have been implemented and which ones are being tested. How's the effect.