Use Internet technology to provide Internet diagnosis and treatment services such as online graphic consultation and video consultation, and carry out patient self-reports, online diagnosis and treatment suggestions, and future prescription transfer services;

Use the Internet platform to carry out two-way referrals, specimen delivery and other services within the medical consortium, and share DICOM images, basic patient information, inpatient medical record homepages, diagnostic certificates, test results, inspection reports and other information;

two-way referral system

Use information systems to carry out remote medical services such as remote consultation, remote ECG, remote imaging, telepathology, and remote laboratories, and share information and data;

Support the push of electronic prescriptions to third-party institutions, and electronic prescriptions should be tamper-proof; review prescriptions issued by grassroots institutions and check rational drug use; support patients to complete drug delivery payment and delivery location selection online, and patients can check the delivery of drugs online Condition;

Facilitate the systematic recording of public health management information, including management type, treatment status, etc., and achieve data docking between medical supervision and public health management in accordance with the requirements of the superior management department;

Staff use the information system to complete the confirmation and verification of prescriptions, record prescription rationality checks, and uniformly manage the prescription data of various departments in the hospital;

The unified number source is opened to support appointment registration, medical technology appointment, bed reservation, etc., and can be connected by third parties;

(APP or WeChat official account, mini program)

We use WeChat official account, Alipay Life Account, and App as carriers to carry out services such as appointment registration, report viewing, online payment, intelligent guidance, in-hospital navigation, and electronic medical cards;

Build an intelligent navigation system within the hospital, using electronic maps and Bluetooth real-time navigation to help patients quickly reach their destinations;

Using artificial intelligence technology, patients can ask questions in one sentence, conduct intelligent triage, and recommend departments, doctors, etc.;

Deploy hospital self-service machines so that patients can register, pay, view reports, print medical records and other operations on their own;

Queuing and calling system. When patients see a doctor or undergo an examination, they must first check in and enter the queuing sequence, and their number will be called according to the queue;

Electronic screens are placed in the clinic areas, clinic rooms, outpatient halls, charge offices, etc. for information display and health video education;

Provide convenient and secure services for patients, such as wheelchair rental, mobile phone charging, food ordering, parking reservation, caregiver selection, volunteer translation reservation, Chinese medicine decoction, etc.;

Patients can conduct medical satisfaction surveys through mobile devices or other electronic devices at all stages of medical treatment;

Support patients to make complaints and suggestions through mobile devices and other channels.

Intelligent follow-up, monitoring of health indicators, intelligent reminders for medication, follow-up visits, etc. through mobile devices;

Support contracted patients to make online reservations for home medical or nursing services, manage contracted patients through the system, and share patient home medical and nursing service information;

Patients use their own mobile devices and PC devices to conduct risk assessments, and the assessment results are fed back to the hospital system for storage, or risk assessments are automatically completed through patient medical records;

In the public areas of the hospital, promotional videos on medical health education are provided to patients and their families; patients can use their own mobile devices and PC devices to view medical knowledge;

Help patients use medications scientifically and assist hospitals in guiding patients to use medications;

Realize data docking with the pre-hospital emergency system through mobile devices, supporting hospitals to upload information on special emergency capabilities and projects (such as myocardial infarction, cerebral infarction, etc.) to the regional emergency platform.

"Patient Management" in the "Post-diagnosis Service" section corresponds to the HCRM system with health management functions. The third-level rating requirements mainly include: follow-up and personalized reminder services, among which follow-up requirements include the ability to formulate personalized follow-up plan content, information exchange between the follow-up system and HIS, and support for multiple follow-up methods.

Help hospitals implement mobile payments such as WeChat and Alipay, and connect online payment, medical insurance payment, window scan code payment, self-service machine payment and other payment channels; seamlessly connect with HIS and perform real-time reconciliation;

The "payment" entrance of "full service" includes windows, clinics, self-service machines, mobile terminals, etc. The supporting system corresponds to the aggregate payment platform system.

Integrate push channels such as WeChat, Alipay, App, and SMS to promptly notify patients when in-hospital resources or information changes; supporting the use of patients’ out-of-hospital information requires electronic authorization such as patient SMS verification codes.

The data generated and shared by each terminal is managed uniformly through servers and storage devices. The hospital network is connected and the server has virus protection capabilities. Only necessary network service ports such as 80 and 443 are opened. The database is placed in an independent security domain and is not directly exposed to the Internet. environment;

Support patient identity authentication with multiple documents, and complete real-name authentication online, such as ID card, social security card, bank card, face verification, etc.; support face recognition, and identity authentication of staff involved in the business;

Conduct blacklist recording and control measures for suspected behaviors such as bad calls, injury to doctors, and consecutive no-shows (disloyalty);

Establish a data security management system; authorization authentication is required for data interaction between systems, and sensitive data is marked. When interacting with other systems, effective control can be carried out based on sensitive marks; token verification is required for cross-institutional data use. Approval management, operation content can be traced; sensitive patient data in the Internet environment must be encrypted and stored, all data in the information system must be encrypted and transmitted, and encryption must use domestic encryption algorithms.