MindMap Gallery Process Management Overview
Describe key points related to process management. It can be used as a framework document to understand the elements of process management, but there are few examples. But if you haven’t understood it before, you can still refer to it. The key is to find the integration point in actual work, and don’t be greedy for too much. It’s great if you can improve a little bit at a time.
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This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
process management
Process introduction
what is process
Hammer: A process is an activity that transforms one or more inputs into an output that is valuable to the customer.
A set of activities that creates value and is customer-oriented
input, activity, structure, output, customer, value
Ability to add value is key
Process characteristics
Purpose: to complete a task
Immanence: contained in something
Holistic: at least two activities
Dynamic: Continuous activities
Hierarchy: there are small processes within the process
Structural: series-parallel connection, feedback
How to identify processes
The scope should exceed three positions
Process Management Overview
What is process management
A systematic management method that focuses on the standardized construction of end-to-end excellent business processes and continuously improves organizational business performance.
Value reflected:
Management implementation
reduce risk
Improve efficiency
find weaknesses
Segregation of Duties
Effective monitoring
IT is feasible
Process management core
Is it value-added?
Process management scope
core process
R&D
purchase
in stock
manufacture
marketing
Support process
Quality management
budget management
Financial Management
fixed assets
human Resources
information Technology
Administrative affairs
Relationship: Business process is the core, and other management is carried out on the basis of business process.
process management
know
Establish
Operation
optimization
bottleneck management
know
identify
breakthrough
Quality Control
Pay attention to
analyze
ensure
improve
Other management
Process management elements
strategic orientation
Process Improvement
Continuous optimization
Knowledge solidification
Process optimization overview
There is a problem
poor communication
Weak risk monitoring
Responsibilities are not clear
Centralization, lack of efficiency
IT cannot support
definition
Significant improvements in cost, quality, service, and speed
Thinking thoroughly is important
What is everyone thinking about what they are doing?
Why do it? What value added
Is there a process?
Are there any problems with the current process?
How to do it most efficiently
Value added means that customers are willing to pay for it
Process optimization purpose
Complete understanding of existing management models and processes
Understand and analyze
Understand and outline
Extensive reference from international advanced practices
Learn from and analyze
Objective evaluation of gaps and ways to reduce them
The reason for the gap between the above two parts
Opportunities and difficulties for improvement, cost-effectiveness
Accurate definition of core improvement aspects and directions
success factors
Senior leadership’s actions
Customer first
A comprehensive approach to the business, covering strategy, people, processes and technology
Expanded business horizons to include customers, suppliers, and stakeholders
Active participation and commitment of ordinary employees
Focus on results
three levels
founding stage
Standard value added
Mass production stage
Efficiency and cost reduction
Strategic Transformation
new strategy
Process Management & Knowledge Management
How to optimize processes
step
Identify customer/enterprise internal management needs
Evaluate the current business process status of the enterprise
Modify processes based on best practices
Implementation of process improvement plans
Direction: Who is the customer?
present/future
Dealer/Consumer
value target
quality
cost
speed
risk
Describe method
Think about the overall situation first
All those stakeholders
What are their demands?
What is the problem to be solved?
Different levels of description, using inappropriate methods
corporate framework
business model
Business Process
Template/Form
Evaluate existing processes
Is it complete or not?
what do you need
sources of insufficiency
consequences of not changing
Key process screening
Strategy/Operations/Support
Core/Auxiliary
Improvement benefits are large, medium and small
Improvement risk large, medium, small
Business unit suggestions
value chain analysis
Industry value chain
in what position
company value chain
The focus and core of company management
Maintain revenue and reduce costs
Provide value and reduce costs
Reduce process value unchanged
key business value chain
Value added and efficiency
Designing future processes
Benchmark learning, industry best practices
Can provide management advantages
Is it reasonable? Are the costs and benefits equal?
standard
value maximization
Records and real-time feedback
Simple and flexible
efficient
Connected to other processes
Focus on customers
in principle
customer centric
value orientation
people oriented
ESLA
cleareliminate
Steps without added value
transition control
overlapping links
waiting time
simply
Too complex links
form
program
channel
Integrate interger
Integrated functions
Responsibilities
department
client
automationautomatic
information Technology
data collection
data transmission
data analysis
Summarize
practical
concise
Can understand, distinguish clearly, learn, use, and make sense
no borders
Cooperation, interaction, consultation, participation
the way of thinking
barrel effect
birdcage effect
frog effect
crab effect
Simple is beautiful
Process optimization & continuous improvement