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MindMap Gallery Information Management (Business Management Chapter 16)
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Information Management (Business Management Chapter 16)
Mind map of information management (Chapter 16 of Business Management). Information is a reflection of the changes and characteristics of various things in the objective world. It is a representation of the relevant functions and connections between objective things. It is the perception or understanding of objective things. subsequent reappearance.
Edited at 2023-10-20 14:04:35
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Information Management (Business Management Chapter 16)
- bacteria
This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
- Plant asexual reproduction
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
- Reproductive development of animals
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- Outline
information management
concept of information
Definition of information
Information is a reflection of the changes and characteristics of various things in the objective world, a representation of the relevant functions and connections between objective things, and a representation of objective things after perception or recognition.
nature of information
objectivity
Timeliness
incompleteness
Hierarchy
value
It also has the characteristics of transmissibility, storability, diffusibility, processability, and shareability.
Classification of information
by sociality
Social Information (Human Information)
Natural information (non-human information)
By space status
macro information
meso information
micro information
By source type
endogenous information
exogenous information
Sort by value
Useful information
harmless information
Harmful information
temporal classification
history information
current information
Forecast information
Carrier classification
text information
Audio and video information
physical information
According to the nature of the information
syntax information
semantic information
pragmatic information
most widespread
measure of information
Information Management Overview
definition
Information management is a social activity in which humans use modern information technology as a means to plan, organize, lead and control information resources in order to effectively develop and utilize information resources. Simply put, information management is the management of information resources and information activities by people.
understand
The objects of information management are information resources and information activities
Information management is a type of organizational management activity
Information management is a social scale activity
feature
management characteristics
The objects of information management are information resources and information activities
Information management runs through the entire management process, has its own management, and also supports other management activities.
Characteristics of the times
The amount of information is growing rapidly
Information is processed and disseminated faster
Information processing methods are becoming increasingly complex
The research areas involved in information management continue to expand
Classification
According to management level
Macro information management
meso information management
micro information management
By managed content
Information production management
Information organization and management
Information system management
Information Industry Management
Information market management
According to the scope of application
Industrial enterprise information management
Business Enterprise Information Management
Government information management
Public Utilities Information Management
According to management methods
Manual information management
Information Technology Management
information resource management
According to the content of the message
Economic Information Management
Science and Technology Information Management
Educational information management
Military information management
Medical and Health Information Management
Function
information management plan
information management organization
Information Management Leadership
Information Management Control
The connotation of enterprise information management
Enterprise information refers to records that objectively reflect the status, development, changes, interconnections and characteristics of various activities such as production, management and technology of an enterprise.
Characteristics of enterprise information
Corporate information is information about "various activities such as production, management and technology of the enterprise"
Corporate information emphasizes information about the "development, changes and interconnections" of various activities of the company
Enterprise information is "characteristic" information that reflects various activities of the enterprise
Corporate information is an "objective reflection" of various corporate activities
Classification of enterprise information
According to the scope of enterprise information
Insider information
Corporate external information
According to the content of enterprise information
management information
production information
Technical Information
Supply and marketing information
Financial Information
According to the management and circulation method of enterprise information
document
Material
file
external intelligence
According to the form of expression of enterprise information
Qualitative business information
Quantitative business information
By tense of company information
past
current
Future
The role of corporate information
When formulating production plans, information provides the basis for determining the variety and quantity of products.
During the production process, information provides the basis for the improvement of production processes and equipment.
After production is completed, the information provides a reference for evaluating the economic benefits of enterprise production.
After the product is sold, the information provides information for understanding user reactions and feedback on usage effects.
Contents of corporate information
management information
production information
Financial Information
market information
Technical Information
Enterprise information management function
Enterprise information management planning
Nolan stage model
Primary Stage
The stage when enterprises begin to use computers to perform some simple single-item information processing
system integration stage
The stage when enterprises use information technology to connect isolated information processing to form a management information system.
mature stage
The enterprise will fully integrate information processing including human resources, planning management, logistics, finance, computer-aided design (CAD), and industrial control, and innovate the enterprise management model in the ERP stage.
e-commerce stage
After the enterprise content information system matures, it will enter the stage of full participation in supply chain integration, sales channel management, customer interaction, etc. using the network
The content of enterprise information management planning determines that enterprise information management planning must adopt good methods. Commonly used methods include critical success factor method, enterprise system planning method and strategic goal transfer method.
Enterprise Information Management Plan
The enterprise information management plan determines the goals and overall ideas of enterprise information management, while the enterprise information management plan is a specific work plan to achieve the information management goals based on the overall ideas formulated in the enterprise information management plan.
include
Enterprise Information Resources Management Plan
Information system construction plan
Enterprise Information Management Organization
Enterprises of different sizes and nature have different structural models of information management organizations, which are usually divided into
centralized structural model
decentralized structural model
Centralized-decentralized structural model
Enterprise Information Management Leadership
We must adhere to the principle of first-in-command
Due to the importance, complexity and arduousness of information management work and information system projects, direct leadership by a top leader is indeed needed to implement them effectively.
Can fully attract the attention and support of top leaders
Funds are easily available, and if problems arise, the top leader will naturally be responsible for them.
Some people's ideas are still stuck in the era of planned economy, and they are accustomed to using administrative orders to promote work and solve problems.
Most companies in China have not yet set up a real CIO, so they can only be replaced by CEOs.
Enterprise Information Management Organization
Corporate Information Manager
The emergence and development of CIO
The organization of information management is the basis of information management
CIO tasks and roles
Under the leadership of the CEO, preside over the formulation and revision of comprehensive plans for the development, utilization and management of enterprise information resources.
Under the leadership of the CEO, preside over the development of enterprise management information systems
Directly lead the information resource management functional department within the enterprise, unify the leadership and coordination of the development, utilization and management of information resources in other departments of the enterprise, and preside over external exchanges and cooperation in the development, utilization and management of information resources.
Examine and approve relevant rules, regulations, standards and specifications for enterprise information resource management and supervise their implementation
Responsible for the selection and management of enterprise information management talents
Responsible for budgeting and raising funds required for the development, utilization and management of enterprise information resources
Participate in high-level corporate decision-making
Coordinate the internal relations of the information management department and its relations with the outside world
Other information managers
In addition to the CIO directly leading and presiding over the information management work of the entire enterprise, the enterprise also needs some middle- and grass-roots information managers and professionals responsible for enterprise management information systems.
Enterprise Information Center
Among various organizations related to information management, the enterprise information center is an information management organization based on modern information technology. Its management methods and management objects are mostly related to modern computer technology, communication and network technology.
Modern information technology itself is an important part of information resources
The main functions of the information center of large and medium-sized enterprises include
Under the auspices of the main person in charge of the enterprise, formulate an overall plan for the development, utilization, and management of enterprise information resources, including an information system construction plan
Development, maintenance and operation management of enterprise management information systems
The formulation, revision and implementation of standards, specifications, rules and regulations for information resource management
Professional skills training for information resource development and management professionals
Education and training of information management and information technology knowledge for employees of the enterprise
User training for newly developed information systems
Corporate internal and external publicity and information services
Provide technical support for enterprise information technology promotion and application of other projects such as computer-aided design, computer-aided manufacturing, etc.
Enterprise Management Information System
Management information system concept
It is a human-machine social system composed of people, computers, etc. that can collect, transmit, store, process, maintain and use management information.
It can actually measure various operating conditions of the enterprise, use past data to predict the future, assist the enterprise in making decisions based on the overall situation of the enterprise, use information to control the enterprise's behavior, and help the enterprise achieve its planning goals.
Management Information System Structure
Management information system is the core of enterprise information system
Subsystem
Marketing subsystem
Production management subsystem
Material supply subsystem
Human resources management subsystem
Financial accounting subsystem
Information management subsystem
high-level management subsystem
supply chain management system
Supply chain management (SCM) refers to the organizational network formed during the production and circulation process to provide goods or services to final consumers and connect upstream and downstream enterprises to jointly create value. It is the management of goods, information and funds in the supply chain. Management of flows in a network of suppliers, manufacturers, distributors and customers
customer relationship management system
As a management concept, the core idea of Customer Relationship Management (CRM) is to regard an enterprise's customers as the most important enterprise resources, meet customer needs through perfect customer service and in-depth customer analysis, and ensure the realization of customer lifetime value.
CRM implementation steps
Gain recognition from everyone in the company
Establish a CRM project implementation team
Business needs analysis
CRM implementation plan
CRM software selection
technology
Select supplier
Implementation and installation of CRM system
Analysis and Specification
Project planning and management
System configuration and customization
Prototypes, compatibility testing and system repeat runs
Lead system and quality assurance testing
Final implementation and promotion
ongoing support
Ongoing management of CRM systems
office automation system
Office automation (OA) uses Internet/Intranet technology and is based on the concept of workflow to enable employees within the enterprise to share information conveniently and quickly, work together efficiently, and change the complex and inefficient manual office methods in the past to achieve rapid and comprehensive Information collection and information processing provide scientific basis for enterprise management and decision-making.
first generation
Traditional MIS system with data as processing center
second generation
Workflow-centric
Third Generation
The core is knowledge
Features
Real-time communication, real-time communication between employees and experts, content cataloging with extensive integration of information, construction of knowledge portals
In the future, office automation systems will develop toward digital, integrated, and intelligent offices.
Informatization and management reform
Changes in Enterprise Management Thoughts
Changes in Enterprise Management Organization
Changes in business management methods
Changes in enterprise management functions