MindMap Gallery PMBOK Project Management PMP Chapter 13; Stakeholder Management
PMBOK Chapter 13 Mind Map and Interpretation. In the exam, stakeholder issues and communication issues are easily confused. Stakeholder problems are often caused by the negative emotions of the stakeholders, and communication problems are often caused by a lack of communication skills. Pay attention to the distinction.
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This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
Chapter 13 Related Party Management
Overview
It's public relations
Change the position of important stakeholders from negative to positive
interested parties
team member
People affected by the project
People who can influence the project
Why manage stakeholders
Success or failure is a failure, and relevant parties may have a fatal impact on the project.
Three Steps to Managing Stakeholders
Identify all
Sort by importance
Focus on management
The earlier the relevant parties are identified and influenced, the better
Stakeholder satisfaction is one of the indicators of project cost
Increase support, lower barriers
PM's management of project stakeholders can determine the success or failure of the project
13.1 Identifying interested parties
Identify and analyze, sort by importance
Focus on management of important stakeholders and monitoring of general stakeholders
enter
Project Charter
Lists key stakeholders and their responsibilities
business documents
business case
revenue management plan
project management plan
communication management plan
Stakeholder Engagement Plan
project files
protocol
All parties to the agreement are related parties
business environment factors
organizational process assets
tool
expert judgment
data collection
Questionnaire
Brainstorming/brainwriting
data analysis
Stakeholder analysis
File analysis
Data performance
Stakeholder (Party) Classification Tool (Sort)
rights interest grid
Great power, great benefits
Focus on management
Big power, little profit
satisfy him
Little power, big benefits
Keep informed
Little power, little benefit
supervise
power influence grid
influence grid
related cube
highlight model
Ranking tools for stakeholder groups
Influence direction
Prioritization
Sort by importance
Meeting
output
Interested Party Register
Identity Information
Assessment information
Project Management Plan Update
Project file updates
13.2 Planning stakeholder participation
Develop public relations plans for key stakeholders
enter
Project Charter
project management plan
project files
Interested Party Register
protocol
business environment factors
organizational process assets
tool
expert judgment
data collection
Benchmarking
data analysis
Assumptions and constraints analysis
Root Cause Analysis
decision making
Data performance
Stakeholder Engagement Assessment Matrix
P522
Meeting
output
Stakeholder Engagement Plan (Public Relations Plan)
According to Maslow's hierarchy of needs theory
13.3Manage stakeholder participation
Execute the stakeholder engagement plan and record temporarily discovered stakeholder issues in the issue log
Increase stakeholder support and minimize stakeholder resistance
Engage stakeholders and maintain their ongoing commitment to project success
Manage expectations through negotiation and communication
Address any risks related to stakeholder management and anticipate issues that may arise
enter
project management plan
project files
business environment factors
organizational process assets
tool
expert judgment
communication skills
Interpersonal and team skills
conflict management
negotiation
basic rules
Also called team charter
Clarify how project team members will guide stakeholder participation
Meeting
problem solved
output
change request
project management plan
communication management plan
Stakeholder Engagement Plan
Project file updates
Change log
Problem log
Lessons learned
13.4 Supervise the participation of relevant parties
There is no special focus, this section can be ignored
Stakeholder issues
Stakeholders block the project, whether objectively or subjectively
Customers, sponsors, outsiders, and functional managers are doubtful, worried, and dissatisfied about the project. This is not a fact, but an emotion.
Communication problems are technical problems and are related to communication