MindMap Gallery PMBOK Project Management PMP Chapter 10 Project Communication Management
PMBOK Chapter 10 Mind Map and Interpretation. Project managers spend more than 70% of their time communicating. Communication requires many skills. To be a PM, you must improve your communication skills. The questions examined in this part of the PMP exam are moderate, and this part needs to be strengthened through actual practice.
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This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
Chapter 10 Project Communication Management
Publish performance reports externally to let relevant parties understand the situation, improve support, and reduce obstacles.
Reporting bad news constructively
communicate
Macro
Various communications and performance announcements
microscopic
Publish information to let relevant parties know the situation
People’s desire for information is innate
communication skills
active listening
Understand cultural and personal differences
Identify, set and manage stakeholder expectations
Strengthen skills
10.1 Planning and communication management
comprehensive plan
do what
How to do it
enter
Project Charter
project management plan
Stakeholder Engagement Plan (Public Relations Plan)
project files
Interested Party Register
business environment factors
organizational process assets
tool
expert judgment
Communication needs analysis
Resolve entity content
communication technology
communication model
communication method
interactive communication
Real-time multi-directional information exchange
Used when consensus needs to be reached, in articles of association, contracts, changes, etc.
push communication
Send or publish information to specific parties
pull communication
A large amount of complex information or a large audience, with independent access by the recipient
Those who wish take the bait
Interpersonal and team skills
communication style assessment
Special assessments are required for unsupported parties
political awareness
related to interests
cultural awareness
related to habits
Data performance
Understand the relevant parties’ position
Stakeholder Engagement Assessment Matrix
Meeting
output
communication management plan
Project Management Plan Update
Stakeholder Engagement Plan
Project file updates
10.2 Management communication
According to the communication management plan, publish work performance reports and update the communication management plan at any time
enter
project management plan
communication management plan
project files
job performance report
from 4.5 output
status report
Current status of the three major benchmarks
progress report
Mainly reflects project progress
business environment factors
organizational process assets
tool
communication technology
communication method
communication skills
project management information system
Project report released
Interpersonal and team skills
Meeting
output
Project communication record
Project Management Plan Update
Project file updates
Organizational process asset updates
10.3 Supervisory communication
10.3.1 Input
project management plan
project files
job performance data
business environment factors
organizational process assets
10.3.2 Tools and techniques
expert judgment
project management information system
Data performance
Interpersonal and team skills
Observe and talk
Meeting
10.3.3 Output
job performance information
change request
Project Management Plan Update
Project file updates
communication problems
It is a technical issue and has nothing to do with subjective attitude. The relevant parties are doubtful and dissatisfied with the information.
Answer: Create, view, update and modify a communications management plan