MindMap Gallery One picture to understand B2B and B2C
Nowadays, live streaming e-commerce has penetrated into our daily life. I believe everyone has heard of the terms B2B, B2C, C2C, and O2O more or less. But if you were asked to explain their meaning, would you be hesitant to speak? Stopped? Do you really understand their meaning?
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This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
One picture to understand B2B and B2C
B2C model
Concept definition
Also written as BTC (abbreviation of Business-to-Customer), it refers to the commercial retail model in which companies sell products and services directly to consumers.
Transactional links established between businesses and consumers
Features
The transaction relationship is relatively short, and the transaction is terminated immediately.
The payment method of B2C e-commerce is a combination of cash on delivery and online payment, while most companies choose logistics outsourcing for distribution to save operating costs. In this link, the focus is more purely on marketing and operations, and the individual needs of consumers.
Ranking of factors considered by users in purchasing
1 Add value
2Information efficiency
3 Reduce risk
B2B model
Concept definition
Also written as BTB (abbreviation of Business-to-Business), it refers to the business model in which data information is exchanged and transmitted between enterprises through a dedicated network or the Internet, and transactions are carried out.
Business relationships established between enterprises
Features
Seeking long-term and stable cooperation
To put it simply, it is a business model between enterprises, and the medium of negotiation is people (buyers and sellers). As the communication medium for company representatives, both parties will send more professional business personnel and purchasing personnel to conduct business negotiations. , the main content is: price, quantity, delivery time, product quality requirements and other terms
Ranking of factors considered by users in purchasing
1 Reduce risk
2Information efficiency
3 Add value
The difference between B2B and B2C
rational marketing
Marketing layer: B2B brand marketing becomes more rational
1Prevent and control risks first
2 Secondly, the marketing channels are limited and there is no intensive channel system, which is more suitable for precision marketing.
Basic form
Bidding and procurement is the basic form of B2B
competitive negotiation
B2B marketing is competitive negotiation, emphasizing user cost analysis and the degree of problem solving.
Value continuation
B2B brand communication is the communication of values, and values drive brand mission
buying process
Generally speaking, the amount of B2B orders is relatively large, so the purchasing process is more complicated and the decision-making time is long.
Identify the problem
Clarify needs
Describe product specifications
Find suppliers
solicit supply information
Select supplier
Formal order
Grade
The purchasing process is complex and the decision-making chain is long
brand effect
push-pull combination
push
Actively promote and build brand image outwards during the promotion process
pull
Create customer stickiness through brand, service, and word-of-mouth relationships
Category brand
Strengthen the category, focus on the category, establish the recognition of the brand as a leader in a certain category, or emphasize the mastery of core technical advantages
Company brand, strengthen the company brand, form a wide range of reputation and recognition, and use the company brand to endorse its different businesses and products
B2C business and B2B business have a common origin in the marketing theory system. However, due to differences in their respective buyers and markets, it is necessary to conduct in-depth research and analyze the similarities and differences of their respective businesses in order to use different Internet marketing strategies for different businesses.