MindMap Gallery Tour guide business
This is a mind map about the tour guide business. The main contents include: 1. Tour guide service. Tour guides receive or accompany tourists on tourism activities on behalf of the appointed tourism enterprise, and provide tourism reception services to tourists in accordance with the content and standards agreed in the contract.
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This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
Tour guide business
1Guide service
Connotation and type
connotation
Tour guides receive or accompany tourists on tourism activities on behalf of the appointed tourism enterprise, and provide tourism reception services to tourists in accordance with the content and standards agreed in the contract.
type
Picture, text, audio and video tour guide
Album category
Souvenirs
audiovisual
Audio guide
Smart tour guide
On-site spoken tour guide/explanatory tour guide
Thoughtful and purposeful tourists
The situation is changeable
development path
Origin and development
produce
thomas cook
develop
Closed. Strict (Singapore.Israel)
High entry threshold for qualifications
Strict governance and management
Open loose type (Australia.Germany
Qualifications are very relaxed
Governance depends on tourists
Open strict type (China
Tour guide qualification for life
Tour guide practice through multiple channels
Tour guide management informatization
Development and evolution
Starting stage (1923-1949)
Pioneering stage (1949-1978)
Development stage (1978-1988)
The stage of comprehensively building the tour guide team (1988-2016)
Deepening the tour guide improvement stage (2016 to present)
development trend
Highly informative tour guide content
Technological tour guide means
Diversified tour guide methods
Personalized tour guide service
Liberalization of the tour guide profession
Tour guide practice
Two major types
online tour guide
offline
Five modes
Travel agency delegation model
Travel agency booking
Association reservation
Guidance company
Visitor direct contact
Principle of properties and characteristics
nature
Sociality
cultural
Serviceability
Economy
foreign-related
Features
Strong independence
Highly integrated brain-body
Objective requirements are complex and changeable
Service objects are complex
Tourists have diverse needs
Interpersonal relationships are complicated
Confronting "Spiritual Pollution"
interculturality
in principle
Meet the reasonable needs of tourists
Safeguard the legitimate rights and interests of tourists
Focus on economic and social benefits
status and role
status
Tourism service dominance
Reflection of tourism service level and quality
The focus of tourism competition
Main ways to improve tourism products
effect
bonding effect
Communicate up and down
Connecting inside and outside
Coordinate left and right
Logo function
feedback effect
diffusion