MindMap Gallery General manager
This is a mind map about the general manager. The main content includes: catering department, guest room department, front office department, marketing department, human resources department, finance department, purchasing department, and one secretary to the general manager.
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This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
General manager
1 secretary to the general manager
Assist the general manager and purchasing department manager with daily copywriting and bill statistics
Meeting minutes, document organization, and file creation
Communicate notices as directed by the General Manager
Purchasing Department
Responsible for the purchase of all items in the store to ensure that it does not affect the operation of the store
Investigate the materials and consumption situation of each department and make timely replenishment
Develop purchasing plans and conduct regular research on market prices
Finance Department
Develop a financial budget
Cost control, review of reimbursement bills
financial analysis
tax planning, tax filing
Personnel Department
1 human resources manager
Develop a recruitment plan
Develop a training plan
performance appraisal
employee relationship management
1 human resources specialist
Publish recruitment information and resume selection
Cooperate with the human resources manager in work and onboarding training
Marketing Department
1 new media operator
Brand and image communication
Responsible for the conception, scripting, production and distribution of videos
Responsible for the communication and promotion of major platforms and software
front office
1 front office manager
3 lobby managers
Guest relations 1 person
Protect guests, introduce hotel brand, and maintain image
Provide personalized service, greet guests, welcome tea, etc.
The front desk accommodates 6 people
Provide personalized services and solicit positive reviews
Introducing hotel brand culture
Proficient in using front desk software to check in and check out
3 concierges
Welcome guests, pick up and drop off luggage, store luggage
Introduce hotel brand culture, surrounding tourism, transportation, catering, and entertainment information
2 security guards
Maintain outdoor parking lot and guide guests to park
Patrol the building on time, be responsible for the fire control room, and inspect the hotel for potential safety hazards
Take the initiative to help guests carry their luggage and provide assistance
Housekeeping
1 room manager
2 room supervisors
7 room attendants
Responsible for room cleaning and maintenance
Manage floor items well, strictly control guest supplies, and recycle them properly
Implement all standards set by the housekeeping department
PA2 people
Responsible for the sanitation and cleaning of all public areas of the hotel
Complete the sanitation and cleaning plan as required by the department manager
2 engineers
Responsible for the daily repair and maintenance of hotel equipment
energy control
Guest room repair and maintenance room
1 warehouse manager
Be familiar with the use of all items in the warehouse
Establish warehouse ledgers to ensure accurate incoming and outgoing quantities
Take inventory of items and keep the warehouse clean and well-labeled
Catering Department
1 chef
Control food costs well
Produce menus according to the seasons to ensure quality and quantity
Kitchen equipment maintenance, dish preparation, health and beauty
1 sous chef
Cooperate with the chef in all tasks according to hotel requirements
All preparations before meals, staff meals, and replacement shifts with the chef
1 person to help cook
Assist the chef to complete dishes, wash and prepare dishes
Responsible for equipment and kitchen hygiene, and responsible for replenishing dishes
2 restaurant waiters
Greet guests according to standard and make all preparations before meals
Pay attention to the quantity, appearance and quality of the dishes
Obey the work arrangements of the chef and pay attention to all developments in the dining room
1 dishwasher
Follow the instructions of the head chef and be responsible for dishwasher hygiene and equipment cleaning
Responsible for cleaning and disinfecting tableware
Learn how to clean different dishes