MindMap Gallery Reply Technology Mind Map
Regarding the mind map of "Replying Technology", replying technology and reading notes, being able to speak is an advantage, and being able to speak back is a skill. Hope this helps!
Edited at 2023-11-04 09:25:03This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
central theme
The Origin of Fortune Telling
The emergence of the view of destiny and the view of destiny of the pre-Qin scholars
Productivity is underdeveloped, cognitive level is low, and natural phenomena cannot be explained. view of destiny or view of destiny
theme
theme
answer technology
Avoid reply errors & end topics
Listen first, don’t rush to reply
Take the hint
Your boss compliments you on your English in public lift you up
Don't say average
It's okay, communication is no problem at all
implication
Old friends reminisce & lift you up Want to borrow money
Don't just go downhill
cry poor
Listen to the key
I just took the medicine and slept for a while, What shall we eat later?
Don't talk about what to eat
Be concerned about each other’s illness
Pay attention to tone
In ordinary communication, do not use orders, questions, showing off, arbitrariness, or preaching.
Don’t comment recklessly
Comment on other people’s appearance, taste (snail noodles), lifestyle (half a month’s salary to buy a pair of shoes), behavior
Being cold and perfunctory will kill you in an instant
Oh, hehe, let’s talk about it later
Negative response brings enthusiasm for chatting
Impatient, impersonal (isn’t XX what a big deal), too absolute (xxx, I will never believe you again)
Be a good teacher and keep others at a distance Always giving suggestions or opinions to others
Speak the truth (complain together when others complain, don’t speak the truth), guide others’ choices (talk about ideas but not what should be XXX), Not used to giving advice to others
Not used to denying others and causing trouble for others
Other people’s achievements, results, plans, and aesthetics must all have a certain reason and require a certain amount of effort. Don’t completely deny them.
Which pot is not opened, which pot is picked up, just looking for it See through things without telling them, and give people a step forward
Don’t take other people’s privacy, shortcomings, expose other people’s stories (accompany children-get laid off), settle old scores
Choking someone's reply to avoid getting into a deadlock
Refute the other party's point of view, reply based on subjective assumptions, refute everything others say, Turn the topic to your own affairs (I’m so busy today, are all these clients crazy? They’re here today; I’m the one who’s in a hurry. The hospital called me in the middle of the night and asked me to rush over to prepare for a very dangerous operation. )
Universal skills, easy to reply
background
A few words to reach an agreement with others; a single reply can lead to silence
Start by repeating what the other person said
background
Everyone has the psychology of being affirmed by others; repeating what the other person said is a simple and effective technique. Tell the other person that I am listening carefully and want to continue listening carefully. Empathize and encourage the other person.
Repeat in a questioning tone
Background: When most people speak, they are accustomed to putting important things later. You can repeat the key content of the second half of the other party's words in a questioning tone. Guide the other party to continue explaining and convey more effective information.
It’s my classmate’s birthday today and I won’t be back tonight. Not coming back? My friend said she wanted to party all night long, so I planned to stay up all night tonight. Party all night long? It's my classmate's eighteenth birthday, so I say I have to go crazy once to commemorate my adulthood.
Repeat key words in the other person’s words
Background: Grasp keywords and repeat them to show that you are listening carefully, to draw closer to each other, and to let the other person continue the conversation.
I bought a woolen sweater for each of my parents. This was the first gift I gave to my parents after I started working. First gift? Yes, I have never given gifts to my parents before. These two sweaters cost me half a month’s salary. Half a month's salary, the quality must be very good.
Use your own understanding of what the other person says
Process the other person's words and speak them according to your own understanding, which shows that you are listening carefully and that you can still hear his or her thoughts.
My senior sister didn't give me any support. She just dealt with it in front of the instructor and then left all the work to me. Your senior sister acted very supportive in front of your tutor, but in fact she didn’t give you any help or support, right? Yes, yes, it pisses me off! Yes, you must be very angry. You thought you were a trustworthy and reliable senior sister, but in the end you just took credit!
Chat about topics that the other person is excited about and let the conversation extend indefinitely
When chatting, the things that the other person values are generally old people who value health, men who value career, and women who value children.
Try to arrange cooperation discussions on working days. I want to spend more time with my children on weekends. Do you have a child? Yes, haha, a son and a daughter. You are so happy, you have two children. Can I bring a picture book to the babies next time we meet?
Talk about areas the other person is familiar with
I resigned from the exchange last year and now work as an investment consultant in a securities company. Then you are really awesome. I heard that your securities investment advisory certificate is difficult to pass if you are very calm.
Find opportunities in the other person’s topics
Look for opportunities to meet next time in the topics revealed by the other party. For example, if the other person likes to play tennis, you can ask about the location and ask them to eat at a nearby restaurant.
I don't have time on weekends. My child is about to take the high school entrance examination. I have to find a teacher to help him with math. By chance, I know a famous junior high school mathematics teacher. Why don't we go and visit him?
The best comfort is "I'm not as good as you"
Background: "Happiness is a comparative degree." When A finds out that B is worse off than himself, he feels less uncomfortable and even wants to continue listening. "I'm not as good as you" will make the other person feel relieved, and his embarrassment and embarrassment will be alleviated and balanced. But you need to pay attention to the method, otherwise it will make the other party feel more uncomfortable.
There are a few things you should pay attention to when you are in a bad situation. Otherwise, the other party will feel even more uncomfortable.
The things you say should be as serious as the other person’s matters
too small
I failed to pass my teacher qualification certificate three times, so depressed! What’s the point? I often failed exams when I was a kid, thirty times. I’m not as good as you.
too big
Our family of four is still crowded into a house of less than 60 square meters in our county. It's all the same. My house in Beijing is not spacious.
Make the other person feel that his or her affairs are more important and noticed
Talk sarcastically
Hey, I hit my eye with a badminton ball, and the doctor said it would take a week to remove the gauze. What's the point? There are people who are born blind and cannot see for the rest of their lives. How can you let them live?
Just say that you are miserable Don't pay attention to each other
The report is due in a week, but my computer is broken and all the files are gone. . . What do you mean? My boss knew that my computer was broken and asked me to submit my plan before get off work today.
Expose yourself appropriately and quickly get closer to each other
Background: The more a person cares about "perfect image", the more he will be unable to let go when chatting with others, and the other party will also be restrained.
Expose your lowest moments - let the other person relax
I haven’t seen you in a few years. You are now the boss of the company, and I am still a small employee. Being a boss is not easy. The first two years of starting a business were also quite difficult. I slept in the office every day and ate instant noodles and pickled mustard.
Reveal your own ordinaryness - let the other person feel that you are also an ordinary person and lower your defensive psychology
You're really good at doing PPT, but I won't do PPT. I also learned it because I used it at work.
Reveal your shortcomings - let the other person feel that you are not so perfect, and feel close to you
I bought the wrong color skirt, the green one makes my skin look darker. My legs are not in good shape and I don’t dare to wear skirts to show my legs.
Reveal your embarrassment - let the other person relax by letting them know they've all had this moment.
When I was passing the S-curve in subject two today, I nervously turned on the wipers. Fortunately, no points were deducted. You are better than me. I was so nervous that I used the brake as the accelerator and failed the exam.
Satisfy the other person's vanity and stimulate his desire to talk
Background: People with high emotional intelligence are often good at satisfying other people's vanity and making them feel powerful.
Talk about the other person’s proud things (such as the child’s academic performance); do not expose other people’s boasts (your income is really enviable, you can support me for several years a year); ask the other person for advice (I heard from XX, you are a senior XXX, Can I ask you for advice?)
If the other person talks a lot, ask appropriate questions. Use questions as a key to open the other party’s chat box
Ask questions along the lines of what the other person is saying and guide them to say more.
I went to see peonies on May Day. I didn’t expect that peonies come in so many colors. Really? What are the colors of peonies?
Extract key words from the other party’s words and ask questions
What do you do after get off work? I usually go to the gym after get off work and then go home. How did you get into fitness?
Ask questions with open-ended topics
Are you usually star-chasing? I quite like Deng Chao. I heard that XXX directed by him was released, have you watched it? Look, it’s a good drama.
Identify with the other person and he will be happy to chat with you
Respond according to what the other person says
I wanted to go to Sanya, but I couldn’t go due to the epidemic. This epidemic is really delaying things, so you can only change places to play. Yes, we are planning to go camping in the suburbs instead. We heard that there is a parent-child park that is very fun. The suburbs are also good, and it won’t be too tiring to play close by.
Provide topics for communication
Where to eat after get off work? I haven’t decided yet, what do you recommend?
express affirmation to the other party
Your dress looks very nice. I found that the clothes you wore today are quite beautiful.
give supportive responses
The difference between reading and not reading is really big. That's right, how about saying "reading makes people wise".
Know humor and praise
Appropriate "playing jokes", full of fun
Homophones create confusion
Why do you only have eel rice? Because soon all the fish swam away.
Lenovo makes a joke
They say girls are born without a sense of direction. Is this true? It’s true, girls can’t get out once they enter a mall.
Network buzzwords
I bought a lot of things at Li Jiaqi’s live broadcast room during Double Eleven this year, and I’m going to be spoiled for choice this month. You are a typical "Li consumer".
reply with reversal
How does it feel when someone you have a crush on suddenly confesses his love to you? I wanted to continue sleeping, and then tried to think of how to continue the dream.
When encountering embarrassment, use humor to save yourself
Use humor to eliminate the other party's anger
Waiter, why is there hair in this soup? Sorry, I think it might have been the wrong pool. Sorry sir, I'll get a new one for you right away.
safeguard one's own interests
Mr. XX, time is running out. Could you please speak faster? No, sir, but I can say less.
Save yourself
We are about the same age, but I already have two children, what about you? Do you have two children? Then give me one!
It’s hard to speak directly, use humor to express your opinions
hint
Five minutes ago, my son came to buy two kilograms of dates from you. When he went back, he weighed it and it was half a kilogram less. Ma'am, maybe you could go back and weigh your son.
Irony
Did you watch the movie I wrote last week? What did you think? This is a good movie. I couldn't bear to watch it and I slept through it with my eyes closed.
exaggerate
What do you think of this dish I made? I rarely eat salt, but this dish made up for the salt I had lost.
Lenovo
The news said that the average salary in Beijing is more than 10,000, how come you only get 5,000. What does the average salary mean? The average height of Pan Changjiang and Yao Ming is 1.96. Can you say that Pan Changjiang is very tall?
Use praise well
Background: The deepest human nature is to desire the attention of others. Praise and recognize others more to make communication smoother.
Make requests with praise
Husband, please mop the floor; I have something to do at the moment, let’s talk about it after dinner. It is said that men who do housework are the most handsome. I like the way you work seriously! Yeah? I'm so excited that I'm going to mop the floor now.
Praise first and then give opinions Praise something that he himself recognizes and flaunts
Everyone should actively give me feedback on my shortcomings in my work. Let me tell you straight. I think my boss is too hardworking and works overtime for several hours every day after get off work.
Ironic praise among classmates and other acquaintances
I heard that your boy has been promoted to section chief, is it true? It’s true, it was just announced last month. Your guy was excellent when he was in school, and now he's working and even more outstanding, so you can't leave some way for us to survive! Okay, I know I was wrong, and I will definitely listen to your lesson.
Praise should be differentiated
Are you holding tickets to the Jazz Festival? yes. Sure enough, beautiful people have good taste.
Use other people's words to praise
Today is my first surgery. I am so nervous and my palms are sweaty. The director said that you worked very well with him. You were very calm from beginning to end, and you didn’t look like a novice at all.
Praise should be specific
What do you think of my new lipstick today? The lipstick you wore today really matches your makeup and makes you look particularly good.
Whatever the other party cares about, praise them
Musician Mozart said: I practice piano 12 hours a day, but people use the word "genius" to cover up all my efforts. One girl dressed up in a more neutral and heroic manner. At this time, don't praise her for being graceful and charming; praise her for being fresh, neat, energetic, and energetic.
Praise the process rather than the result
Mom, I got 100 points in this data. Wow, 100 points! This is the result of your hard work. Mom is really proud of you. Keep up the good work!
Find the point of pride in the other person’s heart
After I resigned from XX, I started a company by myself, and now the team has more than fifty people. It’s really not easy. You started from scratch and relied solely on your own efforts.
Find out the other party’s shining points without being discovered
Carnegie was very naughty when he was a child, and in the end even his father gave up on him. But his stepmother discovered his shining point and treated him generously, giving him the motivation to move forward. He is not a bad boy. Although he is naughty, he has a rich imagination, but he has not found what he likes to do.
Praise the other person’s perceived strengths
I heard that your son has been admitted to a key university. Congratulations. You must know a lot about education. I will ask you for more advice when I have time.
When you are praised, follow the other person’s words and praise him back.
Background: If the other party praises you, you will only say modest words such as "praise", and the topic will not continue. We must learn to compliment each other and praise each other in return.
Praise back in the same way
The new purple clay pot you bought looks very nice. Hey, heroes think alike, it seems we both have good taste.
Follow the other person's words and praise them back.
Your handwriting is so beautiful. Nowadays, everyone uses computers and not many people can write well. I like people with vision like you.
Compliment someone in return while teasing
The guy is really handsome. I just like my idols to tell the truth with a straight face.
Tell me how you feel after being praised
This mission was completed well, impeccable in all aspects. Oops, I’m so happy to be praised by the leader, and I feel full of energy.
Refuse to talk about art There are stairs on both sides
Refuse politely and let the other party retreat when they are faced with difficulties.
Go with the flow
Can you tell me what the theme of Xiao Zhang’s planning plan is? Can you keep it a secret for me? Yes, of course. It just so happens that I do too, and I can keep secrets.
appropriate delay method
I feel that this department is not suitable for me. Can you help me apply for a different department? Well, I can't make the decision on my own. I need to discuss it with the leader and then help you fight for it.
Change the topic
Xiao Zhang, are you free after get off work? I would like to treat you to a meal. Unfortunately, I have an appointment with my best friend today, so I won’t go. Thank you for your kindness.
Promote first and then suppress, rejection is more likely to be accepted
Thanks in advance for the invitation
Thank you so much for thinking of me when you eat barbecue, but I don’t have a good taste. I’m losing weight recently, so I won’t eat it!
First express your understanding of the other party
Emotionally, I am very willing to help you, but the hospital has hospital regulations and there is really nothing I can do.
Confirm the other person’s thoughts first
This is a good idea, but our conditions are not yet mature at the moment. When the conditions are mature, we will consider your proposal.
First thank the other party for their trust
I know you are looking for me because you trust me, but I have too many things going on during this time, so I am really sorry.
Face unreasonable demands and say “no” bravely
When the other party wants to take advantage
Xiao Zhang, we live in the same community. Let’s take you to get off work every day. Although I'm on my way, I have to take my kids to school in the morning, and I often have other things to do after get off work, so I can't take you with me. I'm sorry.
When someone wants to bribe you
Xiao Zhang, please apply for me and I will give you one after approval. Brother Wang, the company doesn't allow it, and the phone calls are recorded.
When the other party proposes something that violates the principles
The penalty points on my driver's license will exceed 12 points. Can I borrow your points to eliminate the illegal points? I can't help you with this. The management is very strict now. If it affects my driving score, it will be troublesome.
When being kidnapped by the other party's morality
I have a toothache like this, please add me a number! You are such a kind person, you will definitely help me, right? Sorry, the number has been added today.
If you can't agree to something, refuse it simply. Rejection is not ruthless, but responsible for both parties.
Reasons for rejection should be clear
Refuse in time
Don’t waste the other party’s opportunity to find other resources.
Proper expression makes rejection no longer difficult
Pity
It's such a pity to invite you to my son's birthday party. Next Tuesday happens to coincide with my business trip. I will make up for it with gifts for my nephew afterwards.
fault
I heard that your English is CET-8, please help me translate the information. In fact, these English terms are professional terms and I am not proficient in them. I am really afraid that the translation will be wrong and it will affect the effectiveness of your negotiation, which will make me feel bad.
humor
I'm in a hurry. Can you help me check this report? Sorry, the work at hand has kept me too busy for the time being.
show weakness
I'm not good at choosing this topic. Can you take the time to help me find some reference materials? I've been so busy at work recently that my cervical spine hurts so much that I don't have time to see a doctor. Are you a local, do you have any good doctor recommendations?
If you really can’t help, find a way out for the other party after refusing (alternatives/ideas/other people) [For relatives or people who have helped me before]
Give ideas
You know what kind of friendship we have, but as long as I can handle it, I won't say anything. However, it is clearly stated above that this is not allowed. In fact, my nephew is still young and has a good foundation. It is better to let him repeat the study for one year. Then he will be admitted to No. 1 Middle School without looking for me.
Help appropriately
I really don’t have time to do it recently, but I can help you forward it to your circle of friends to see if anyone else is interested.
alternative plan
It's really a pity that I can't participate. Can Xiao Zhang go for me?
Relatives and friends, don’t hurt feelings.
Parents urge marriage
It’s hard to find after you’re over thirty
Mom, you don’t know yet, right? A friend of mine was forced to get married, so she hurriedly found someone to get married. As a result, she was domestically abused by her husband and is now divorced.
What will you do when you get old?
? ? ? , I have to get married, my parents are right, haha
Get married early and I will take care of your children
Thank you, Mom. It’s just that you have worked hard for so many years. If I have children in the future, I will take care of them myself. This will also be better for the children’s education.
When will you get married?
I plan to get married before I’m thirty-two, and I’ve already signed up for a dating website. I’ll seize the opportunity if the right person comes along.
Love between husband and wife is more important than reason
Communicate in the first person
You seldom compliment me recently. Do you think I'm not good-looking? I'm sorry, I've always thought you were beautiful. Maybe it's because I've been under a lot of pressure at work recently and haven't paid enough attention to you.
Show weakness appropriately
How can you take care of a child like this? I will learn from you in the future, after all, you are an expert.
Use ridicule to ease seriousness
I accidentally lost my newly purchased mobile phone. As long as no one is lost, that's fine.
Say more words of thanks and concern
Husband, every time you get up in the middle of the night to pour me water, I feel like a happy little princess. Thank you. Wife, after hearing what you say, my husband is willing to get up and pour you water no matter how sleepy he is at night.
Children always want to buy, buy, buy
refuse gently but firmly
Mom, buy me this doll. Look how beautiful she is. This doll does look beautiful, no wonder you want to buy it so much, but we have no plans to buy it this time.
Divert children's attention
Mom, I want this ball. Baby, we already have a lot of balls at home, shall we buy oranges that are as round as balls?
delayed gratification for children
I want this car. Why do you want this car? This is a police car, it makes a siren sound, I just love it. Yes, but if you bought toys this month, you have to wait until next month to buy them.
Soul torture of relatives
I heard from your mother that you haven’t found a girlfriend yet.
I want to find one too, but it’s so hard to find someone as good as my mother.
I heard that your programmers’ salaries are high. How do you charge them?
General answer: OK
When are you ready to have a baby?
Changing the subject: Second aunt, the coat you are wearing today is so beautiful. It suits your temperament very well. It looks very expensive at first glance. Your cousin bought it for you, right?
Have you bought a house?
Reverse help: Speaking of buying a house, I am planning to start buying a house this year. Erjie, you must support me.
Confession rejected
looking for excuses
Haha, I didn’t scare you. Actually, I lost the game of Dare and wanted to find the most beautiful person to express my feelings to. Brother, I immediately thought of you.
self-deprecating humor
Is it suitable for you and us to be together? Not suitable. Haha, I have known this result for a long time. Your rejection confirms that I may be a great prophet.
praise each other
Sorry, I have someone I like I knew that for someone as good as you, I am definitely not the only one who likes you.
How to like the girl’s parents when meeting them for the first time
What do parents do?
Be sincere and truthful: My mother is XX and has retired; my father is XX and comes from an ordinary working-class family. Because my family background is average, I have worked hard since I was a child. In the future, I will also let my parents and XX live a good life.
work and income
How much is your salary? Do you often work overtime? I now accept XXX, and I do work a lot of overtime. However, I am working hard to get a raise and develop myself into a responsible person, so that I can reduce overtime work and can spend more time with my family after I get married. 【So naive】
Thoughts about my girlfriend
When the girl's parents say that the girl has shortcomings, it actually depends on your sincerity. Our Shuangshuang has been spoiled since she was a little willful and has a bad temper. It will be hard to live with her in the future. As a girl, she is cuter if she is more willful. We usually get along very well, and I like this kind of cool personality. Don't worry, second elder, I will be good to her all my life.
future plan
What are your plans for your future work? Are you planning to do XX all the time? I am gaining experience now and need to work hard in many areas. I plan to get promoted in one year. I plan to do my current job as a career. The career prospects and development are very good. I have the strength and determination.
Borrow something from a friend
borrow money
Several reasons for not wanting to borrow: Moonlight Clan: I am a Moonlight Clan, not to mention 5W, even 5K; Strict wife control: You know, my wife is in charge of all my money, and I only have a small amount of pocket money every month. Four-legged gold-eating beast: I raise two XXX, but the money I earn is not enough for them to spend. Compassion with the same problem: Ah, you also encounter this problem. I am also XXX now. Why do I keep doing this?
BORROR car
Reasons for not wanting to borrow: There is something wrong with the car: There has been an abnormal noise recently, and I don’t dare to drive it. I want cloud inspection and maintenance. The car is not around: Sorry, the car was just driven away by my dad. Car insurance expires: If your car insurance expires, you will be fully responsible if something happens. The car violated too many rules: There were too many violations some time ago, and the points were almost deducted, so I didn’t dare to drive.
Workplace, Emotional Intelligence, Politeness
Background: Response to situations such as criticism from leaders, colleagues asking for help, issuing complaints, customers making things difficult, etc.
The leader said thank you for your hard work
The leader said casually
Xiao Zhang made this picture, thank you for your hard work. Leader, I should. This one in my hand is almost finished. I will do it immediately after it is finished.
The leader officially said
Xiao Zhang, despite the tight schedule and heavy tasks in the XX project, I still completed it well. Thank you for your hard work. This project is indeed very challenging [recognize leadership]. I checked a lot of information and made some summaries [I also worked hard] before I started working on it.
The leader with good relationship said
Xiao Zhang, you did a great job, thank you for your hard work. Leader, if you say this, no matter how hard you work, I will always be happy.
I do have more free time
Xiao Zhang, please try to type this document. Leader, that's right. I've reviewed my previous work in the past two days. If you have other tasks, feel free to assign them to me.
Being criticized by leaders
reasonable criticism
There are a lot of typos in this PTT. Sorry, it is indeed a bit much. I will check it carefully next time.
unreasonable criticism
Xiao Zhang, why haven’t you sent me the report you asked to revise? The task assigned to you must be completed before the agreed time. Okay, I will pay attention to it in the future. The revised plan was sent to your mailbox yesterday. Maybe you didn't see it because there were too many emails. Do you need me to resend a copy?
Colleagues ask about salary
Ask the other person back
How much is your monthly salary? and yours? I have five thousand. I'm about the same number as you, that's the number.
self-deprecating
How much money can you make every month? How dare I mention it? My salary is not enough to buy a pair of shoes. I still have to work hard.
Change the subject
You earn a lot every month, right? You often post photos of big meals in your circle of friends. How much is your monthly salary? The money I earn is just enough to live on, and every time I go out for a nice meal after my salary is paid. If you are free on the weekend, can we go out to eat together?
When being ordered around by an old man, he will refuse without hurting the relationship.
Make a reciprocity request
Don't worry about your activity plan. Just check the data for me first. Then help me proofread the typos, so we can check each other out. Bystanders are clear!
Show weakness appropriately
New here, go to the front desk and help me get the express delivery! I have just arrived. If the boss finds out that I am not at my seat during working hours and doing private work for you, it is time to criticize me.
Just say you are busy
Print this information and give it to the boss. Don't make a mistake. Sister Fang, no, I haven't finished the work yet. Why don't you find someone else.
Ask the other party to find the leader to rearrange
In these two days, the task of receiving the visiting group will be left to you. Sister Wang, the report that the leader gave me has not been finished yet. How about discussing it with the leader and asking him to rearrange it?
Effectively respond to complaints from subordinates
Calm your emotions first and then solve the problem
Anyone would be unhappy if this happened to him, and it would make him lose face; if it were me, I would also want to kill him. But there is no way, this customer is very important, we have to think about how to deal with it.
Analyze the real reasons why things happened
I successfully completed the task this year, and I was not included in the evaluation. Yes, you do your duty, but the evaluation is not only based on how well you perform your duties, but also whether you create new value for the company.
Let subordinates express their dissatisfaction in public
I am a soft-spoken person. I am a manager in name, but in fact I have no real power. Tell me what real power you want. You can put it forward and the company will study it. If it is reasonable, the company will adopt it.
Customers ask tricky questions, dispel doubts and facilitate transactions
Customers provocatively ask questions
I heard that you have a problem with your after-sales service. Why can't you get through the after-sales service hotline? You are really an expert and know our brand so well. If there is a problem with the product, if the professional organization determines that it is our problem, we will bear all responsibilities.
Customers use competitors’ strengths to create difficulties
XX refrigerator is not only large in space, but also very energy-saving. You seem to be inferior to others. You are paying close attention, but the main function of the refrigerator is to preserve freshness. If the cooling effect is reduced in order to save electricity, it will cause the stored food to deteriorate. What is the point of saving electricity like this?
The customer requests a direct quotation of the lowest price
This phone is good, but it’s expensive. You can quote me the lowest price. If it’s cheaper than others, I’ll buy it right away. This mobile phone has higher configuration than mobile phones in the same price range, and it is the latest model. Now it is being promoted again, and it is already the lowest price.
Customers question company status
Factory XX said that they have the first market share for this series of products. Which of the two of you is the first? Our market share is calculated by the famous XX organization. As for the data of XX factory, I don’t know.
When the customer refuses, find a way to respond cleverly
Background: It's too expensive. I'll think about it again. I'll discuss the reasons for rejection with XX.
I do not have time
I have to pick up the kids, I don’t have time now. I understand, I also don’t have enough time, but I will only take you a minute and let me introduce it to you.
too expensive
This thing is good, but the price is too expensive. Just looking at the price, it is a bit expensive, but this product is a good deal. Let me explain it to you and you will know that it is worth the money.
I'll think about it again
I'll think about it again and contact you after thinking about it. Thank you very much for considering our products. If you think about it first, I will add you on WeChat and I will contact you later.
I'll discuss it with XX
This time I'll leave it like this. I'll go back and discuss it with my wife before deciding. Sir, I understand. Can I have a chat with my wife? Make an appointment this weekend, or any other day that's more convenient for you?
Troublesome questions in interview
what are your shortcomings
I worry more about doing things. Although I will take fewer risks, I will also miss some opportunities. I will focus on teamwork and use collective wisdom to reduce risks and seize opportunities.
Reasons for leaving last company
The last company was very good, but it encountered some bottlenecks in its development; I want to seek better development opportunities and break through the bottlenecks.
Why apply for this position
I once did XX through XX and gained XX ability. It happens to be what this position requires, so I want to apply for this position.
What do you think about overtime work in the company?
If there is an emergency, I will work overtime without hesitation. If it is a matter of personal work efficiency, I will definitely work hard to improve efficiency and reduce unnecessary overtime.
How to say no to alcohol
Change the subject
Mr. Wang is young and promising. Let’s have a drink and hope for more cooperation in the future. Sorry, Mr. Ma, I'm not good at drinking, but I am good at toasting. I'll give you a toast.
Find reasons
Reason from my family: Thank you. It’s just that our family leader has repeatedly given orders not to let me drink. Please be considerate of me. Reasonable excuse: What a coincidence. I have a toothache recently and am taking cephalosporin. The doctor specifically told me not to drink alcohol while taking the medicine.
Use tea instead of wine when necessary
Leader, I really can’t drink because I’m feeling unwell. I’ll give you some tea instead. I’d like to offer you a cup of tea and wish you a promotion!
Tough questions, smart answers [Being exposed/being spoken to in bad words/dilemma, etc.]
Dilemma
Choose one and give reasons
If Lin Chiling and I fell into the water at the same time, who would you save first? I'll save you first, because Lin Chiling is taller and she can get out of the water by herself.
Answer from another angle
Which one do you like more, Mr. Zhang or Mr. Li? How can you use "like" to a leader? That's respect. I respect both leaders.
Classify and praise
Compared with you and Xiao Liu, who has better writing ability? We specialize in different styles. My novels have won some awards, and his poems have been well received.
When being laughed at, use self-mockery to reduce embarrassment
body shape
You are so fat, you need to occupy three seats on the bus. Yeah, but every time I gave up my seat, it was enough for 3 ladies to sit down.
Identity|nickname
Why are you late again? You really live up to your reputation as the "Late King". Sorry, it’s too difficult to find a job as a worker.
Economic conditions
What did you think, actually taking a train to Tibet? When traveling, don’t care about the means of transportation, but care about the scenery along the way. The little money I have is only enough to buy a hard seat.
situation
You're already 45 and you're getting divorced, so you can't just make do with it. You think it'll be easier to find it again. Why is it not easy? When people reach middle age, they tend to become fat, ugly, and single.
Being exposed in public, How to fight back without losing face.
counterattack appropriately Counterattack calmly and let the other person know your ignorance
I'm going to treat you tonight. Let's go together after get off work. I don't have a problem, but Xiao Zhang is a "hep-controller" and I don't know if I can go. What's wrong with "strict wife control"? I respect and love my wife.
Change the subject
You don't wash your feet every day, and it makes me reluctant to stay in the dormitory anymore. That's just right, let's stop staying in the dormitory and go out to play ball.
deliberately show weakness
I heard that you still work in the factory, not to mention the night shift, and you don't earn much, right? Yes, I also want to find a job that is easy and high-paying. Please introduce me to a job!
When others speak ill of you, be tactful and protect your dignity.
advance by retreat
Why are you so stupid? I'm stupid, but I'm educated.
Borrowing a donkey from the slope
You are so thick-skinned. You have no choice but to make me lose face.
Ask the other person back
You, a grown man, are less than 1.6 meters tall, and I, a girl, am only 1.65 meters tall. What's the use of being taller than me? You can't bow to me no matter what you say.
Self-deprecating rescue
Your face is so big, almost as big as a basin. Haha, your big face steals the spotlight. If you take a photo with me after the sale, you have to be closer to the camera. Be careful that I block you.
Difficult to answer, give euphemistically invalid answer
Change the subject
I've made a lot of money this month. Hey, I've gained a few pounds again.
humorous answer
Do you still live alone? I'm afraid I'll scare you when I'm half human.
Avoid reality and become imaginary [Some people just want to laugh at you, so avoid the real problem at this time]
What do you think of the prospects of cooperating with XX this time? Although there are many difficulties in this cooperation, it is an opportunity for our company. How much profit do you think we can make? This year's performance will definitely not be too bad.
At the moment when the community is about to die, use a flexible reply to save yourself.
Laugh at yourself appropriately and get away calmly
A woman spilled wine on a bald man’s head. Bald man: Are you trying to make my hair grow with folk remedies?
I made a mistake in what I said before, and I’ll make up for it later. 【wrong person】
Hello, Team Leader Wang, I am Xiao Zhang from Company X. Welcome to the company to inspect the work. Sorry, my surname is Li. I'm really sorry. I didn't expect you to be so young, Chief Li, so I never dared to recognize you. It's because I have limited knowledge.
Sincerely admit your mistakes and obtain understanding.
Send non-work related information to the work group at night. Dear colleagues, I just played a small game for a while before going to bed. I accidentally pressed the wrong button and shared it to the work group by mistake, which affected everyone's rest. I'm really sorry.
If you accidentally say the wrong thing, you must know how to make amends in time
Make use of the topic
The other party's name is Fujino Shichi, and he mistakenly believes that the other party is Japanese. Sorry, your name reminds me of Mr. Fujino, Mr. Lu Xun’s teacher. He taught Lu Xun many principles of studying and studying. I hope Mr. Fujino can teach me from time to time in the future.
keep mistake
Others say, "There are always people who mix kitchen waste with other garbage." Yes, if we allow this, it will make the work of sanitation personnel more difficult.
humor to resolve
Others say they have gained weight again. Yes, have you gained another 0.0001 pounds?
subtopic
Being able to speak is an advantage Being able to reply is the key
What technologies are included in the technical architecture?
Front-end technology
HTML5: A standard markup language for structuring web content, including web page structure, style, and behavior.
CSS3: A standard cascading style sheet language for styling web pages, including page layout, visual effects, animations, etc.
JavaScript: A scripting language used to achieve web page interaction and dynamic effects, including event processing, data manipulation, and page updates.
Backend technology
programming language
Java: A cross-platform, object-oriented programming language widely used for enterprise-level application development.
Python: A concise and easy-to-read high-level programming language suitable for rapid development and scientific computing.
JavaScript: A scripting language that can be used for both front-end and back-end development, and is widely used in web application development.
Frameworks and libraries
Spring: An open source Java framework that provides one-stop enterprise-level application development solutions.
Django: An open source Python framework for quickly building high-quality web applications.
Express.js: A simple and flexible Node.js web application framework for building scalable web applications.
database
MySQL: A commonly used open source relational database system for storing and managing large amounts of structured data.
MongoDB: A document-oriented open source NoSQL database suitable for storing and processing semi-structured data.
Redis: An in-memory key-value store for high-performance data caching and persistence.
Cloud computing and virtualization technology
AWS: A complete set of cloud computing services provided by Amazon, including virtual servers, storage, and databases.
Azure: A set of cloud computing platforms and services provided by Microsoft Corporation for building, deploying, and managing applications.
VMware: A company that provides virtualization and cloud infrastructure solutions, including virtual machines and cloud management tools.
Containerization technology
Docker: An open source containerization platform for lightweight, portable application packaging and deployment.
Kubernetes: An open source container orchestration tool for managing containerized applications, enabling automated deployment and scaling of applications.
Testing and deployment tools
Jenkins: An open source automated continuous integration and deployment tool for building, testing, and releasing software.
Selenium: An open source tool for automated testing of web applications that simulates user actions and verification functions.
Ansible: An open source tool for automating software deployment, configuration management, and application release.
safety technology
SSL/TLS: An encryption protocol used to protect data security during communication, often used for secure communication between web servers and browsers.
Firewalls: A security device used to protect computer networks from unauthorized access and malicious attacks.
IDS/IPS: Intrusion detection systems and intrusion prevention systems are used to detect and defend against attacks and threats on a network.
Data processing and analysis technology
Hadoop: An open source framework for distributed storage and processing of large-scale data, based on MapReduce and distributed file systems.
Spark: An open source computing engine for large-scale data processing and analysis, providing fast, versatile and fault-tolerant data processing capabilities.
TensorFlow: An open source software library for building and training machine learning models that can be used for data analysis and prediction in a variety of fields.
Communications and Network Technology
TCP/IP: A collection of protocols used for Internet communications, including TCP and IP, for data transmission and routing.
DNS: Domain Name System, used to resolve domain names into corresponding IP addresses, allowing users to access resources on the Internet.
VPN: Virtual private network, used to establish an encrypted private network connection through a public network to increase communication security.
Performance optimization and monitoring technology
Load Balancing: Load balancing, used to distribute and balance network traffic to improve system scalability and stability.
CDN: Content delivery network, which speeds up web page loading and downloading by storing content on servers closer to users.
Application Performance Monitoring (APM): Application performance monitoring, used to track and analyze application performance indicators and failures in real time.
Version control and collaboration tools
Git: A distributed version control system used to track file modifications and collaborate on development.
SVN: A centralized version control system for managing code versions and history.
Slack: A team collaboration tool that provides real-time communication, file sharing, extended integration capabilities, and more.
Artificial Intelligence and Machine Learning Technologies
Natural Language Processing (NLP): Natural language processing, computer technology used to process and understand human language.
Computer Vision: Computer vision, algorithms and models used to recognize and understand image and video content.
Reinforcement Learning: Reinforcement learning, a machine learning method that accomplishes tasks by trying and learning.
Let children fall in love with learning
Start with the troublesome questions
what to do if the children do not like study
Why don’t you love studying?
What children like is interesting and useful
Reading story books is interesting and children like it
Drawing gives you a sense of accomplishment, is useful, and children like it
The effect of learning does not appear in the short term That is, interesting and useful functions are not outstanding
Improve ideas
A behavior can only be reinforced if it benefits others
Improvement methods
Pay attention to creating an atmosphere when accompanying students
Avoid endless nagging and create a relaxing atmosphere
Learning tasks are managed using lists
Avoid being strong, parents showing weakness, children should be strong
When children face difficulties Acknowledge his fear
Recognize emotions and avoid rebellion
Let’s find ways together to cultivate children’s independence
When studying is not going well Help children find ways to break through
Don’t give unprincipled relief Avoid giving children false confidence
Guide children to think of solutions together Improve thinking ability and independence
What should I do if I can’t control my anger when accompanying my students?
consequences of getting angry
child scared
Dominated by emotions, loss of judgment, instinctive escape
Children are not afraid
Getting angry didn't work
Children have negative emotions
Emotional control
slow
Count to 10 silently and calm yourself down first
quick
Analyze the crux of the problem rationally and quickly find solutions
Language adjustment
A threatening tone will only be counterproductive
Negative tone can easily generate negative emotions
Rational analysis of pros and cons, future expectations, realistic encouragement = efficient communication
Why doesn't saying "stop dawdling" work?
Children’s memory characteristics
excited
Stop dawdling, dawdle to get excited about the memory
inhibition
Stop dawdling, don't hold back on your memory
Positive language meets positive expectations
Don't be distracted
Focus on the question You'll do it quickly and well
Don't be careless
Check it carefully There will be a higher accuracy rate
One slow and one fast
Be slow before criticizing, find good points and give recognition
Quickly find the desired points and provide positive guidance
Why do children spend so much time doing homework?
Cause Analysis
The amount and difficulty of homework make children feel frustrated
Parents’ urging makes children feel nervous
Children do not realize the future effects of learning
Ways to improve
Use your child’s successful experiences to guide him to challenge difficulties
Reduce children's mood swings and stimulate their inner potential desires
Let children experience the sense of accomplishment in completing their studies and the sense of control in acquiring knowledge.
Avoid misdirection
When parents are strong, children lose themselves
Parents are indulgent and their children are not guided correctly
What to do if you can't concentrate
Cause Analysis
Children have weak ability to suppress excitement and are sensitive to external stimulation
Ways to improve
eliminate interference
Create a learning environment as quiet as possible
Be prepared before studying, drink water, use the toilet, prepare notebooks, etc.
Carefully observe factors that affect concentration and eliminate them as much as possible
do one thing at a time
Desktop method for lower grades
Only put supplies for one learning task on the desktop
Checklist method for senior grades
Make a study list and tick the boxes when completed
Use appropriate language to regain your child’s attention
Appropriate reminder without questioning and blaming
Accelerate learning efficiency by giving expectations after learning
Voice guidance shifts children’s attention focus
What should I do if my child always loves to play with mobile phones?
The impact of mobile phones
Destroy delayed feedback mode
Learning feedback requires a certain delay The feedback from the mobile phone is real-time feedback
effects on vision
The impact of parent-child communication
Make reasonable requests
Studying, reading, and sports cannot be used as reasons for restricting mobile phone use. prone to rebellious psychology
Reasonable control of time
Appoint time in advance
You can use the hourglass timing method to help children master the concept of time
How to terminate
Guide children to stop on their own initiative
Adhere to principles gently and do not use criticism to increase your child’s sense of loss.
Give children reasonable expectations for the future
How to be sure
If the child achieves time control and termination control, give appropriate praise
Recognize children’s improved control
This case can be used to motivate children when they have other behaviors that lack control.
How to make praise and material rewards useful
reward method
external
Praise, material rewards, rankings
internal
Mastered knowledge and improved accuracy
Incorrect material rewards
Change the purpose of learning itself
Weaken children’s enthusiasm for learning
Direct the motivation to learn inward
Let children realize the inherent benefits of learning
For example: Your problem-solving speed has improved
Direct material rewards inward
If you do well in the exam, mom will take you to a big meal
I saw that you reviewed well before the exam, prepared hard, reviewed the knowledge very solidly, and really achieved good results! Are you tired from studying during this period? Let me take you to have a big meal and reward yourself.
How do "free-range" children achieve good results?
The meaning of free-range farming: don’t pull out the seedlings and encourage them to grow
Let children respect the rules
Such as: lining up, observing classroom disciplines, being civilized and polite
Let children fear teachers
Afraid of teacher
Respect the teacher
Understand the teacher’s requirements
Pay attention to teacher’s evaluation
Let children fear social evaluation and social comparison
Don’t just look at the binary opposition of good and bad.
Discover details in comparison and learn from each other's strengths
Self-confidence: Bringing about earth-shaking changes in learning
Growth mindset: praising “smartness” actually harms children
Let children know that hard work is more important than talent
Praising talent and intelligence is considered rigid thinking
Praising hard work is a growth mindset
Recognize the child's hard work Instead of attributing achievements to talent
Controlling goals: Good grades cannot be determined by looking at them
Grades are achievement goals
Material reward link Like buying toys for 100 points
When studying, goals shift from grades to toys, distractions
Difficulties in learning, worries about losing toys, distractions
Competence is a mastery goal
Connect process to outcome
Focus: improve efficiency
Serious: Very high accuracy rate
Confidence: solving problems
get good grades
Breaking the situation: How to cure all kinds of "I can't do it"
Change what I can’t do into I haven’t done it yet
Focus on specific aspects that cannot be done
Break down the overall self-denial into independent small skills
The concept of implantation is not yet achieved
Lack of proficiency and mastery of small skills results in poor overall results
Inspiring ways to do it
Guide children to make a list of difficult tasks and gradually improve their
The frame-changing method: How children who “can’t keep up” counterattack
reason
The foundation is not strong, such as not going to preschool, etc.
Huge amount of new knowledge: Nu Skin courses
Being distracted in class is not effective
frustration
psychological counseling
Because you haven't been to preschool, you can't keep up. (qualitative) (leading to inevitable results)
Inverted sentence, change because (qualitative) into inspiration
Although you have never attended preschool, I think you can keep up because we can preview each lesson in advance
Ability coaching
time management
Persist in previewing before class and reviewing after class
self-regulatory control
Improve concentration and learning efficiency
Strengthen knowledge points
strengthen practice
Find the reason: guide children to gain strength from failure
Improper accusations create avoidance mentality
Why didn't you do well in the exam?
The tone is gentle, but there is a hint of thorn in the words
With arms akimbo and eyes rolled, indifference and disappointment
Hit the point of failure Children's instinct to escape
Reasonably summarize the reasons for failure
internal attribution or external attribution
Convert external attribution to internal attribution If the teacher's questions are too biased, it means you haven't reviewed them well enough.
stable attribution or unstable attribution
Convert unstable attribution to stable attribution If the questions asked by the teacher just happen to be transferred to a comprehensive review before the exam,
Controllable attribution or uncontrollable attribution
Convert uncontrollable attribution to controllable attribution If you are not fully prepared for the surprise exam, you must insist on reviewing after class and preparing in advance.
Conquer: Let children gain confidence from difficulties
Unprincipled relief will only increase children's avoidance mentality
Use your child’s most fulfilling experience to guide your child to face difficulties
Don’t rush for results first, and give recognition to your children’s persistence and efforts.
Confidence is not something to be boasted about, it is cultivated in the process of overcoming difficulties.
Internal drive: Use the right method to keep your children motivated
Reinforcement: Let children realize the benefits of learning
children's learning behavior
be strengthened
The sense of accomplishment of completing a job quickly
The correct strategy for serious study
The sense of gain from overcoming difficult problems
Stick to it
receive punishment
criticize
nagging
accuse
escape
Children's confrontational handling of negative emotions
Resistance to negative emotions such as being criticized
Help children recognize shortcomings and link them to future achievements
Key to correcting problem behavior
Find the benefits of behavior modification
Unify process corrections to core goals Let the children deduct the reasonable process on their own
Intrinsic motivation: How to stimulate internal motivation for learning
Turn external reinforcement into internal reinforcement
Use free time control to guide children to improve unit time efficiency
Guide children to take control of time management
Guide children to control their attention
Stimulate children’s independent improvement needs
Children themselves desire self-improvement
Guide children to state their desired goals
Break down the goals and guide children to find ways to gradually overcome them.
Enhance the pleasure of completing the task itself
Never tell your children, "After you finish your homework, mom will reward you with ice cream," or "If you finish your homework before 8 o'clock, you will play games for 20 minutes." This is particularly bad because it interferes with or affects the child's ability to experience the joy of completing a task.
External rewards reduce the pleasure of task completion itself
After completing the task, establish logical praise for the child's efforts and results.
Increase children’s own endorphin and dopamine levels
Goal breakdown: Make learning as addictive as playing video games
Avoid setting goals that are too far ahead
For example, after taking the exam, set a final exam ranking target based on the results. The target time span is large and the effective feedback cycle is long
Avoid setting goals too high
The accumulation of failures in each challenge will cause children to lose their self-confidence.
Avoid empty goals
Make the goal operable and executable, with specific behaviors as a supporting system
Set progressive goals by stage
Allow children to receive timely feedback at every stage
Each small goal will not be particularly difficult to achieve
Gradually build children's confidence with every small success
Each small goal highlights an ability exercise
Make the behavior to achieve the goal traceable
Heart Anchoring Method: How to imprint successful experiences on the psyche
Negative stigma:
If an event is associated with a strong negative emotion, it will make the child feel scary, scared or disgusted.
Remove negative stigma
Create a relaxing atmosphere
Such as changing the inherent tense atmosphere of accompanying writing assignments
Inserting choice points between behaviors and negative emotions If a child is scalded when drinking water and refuses hot water
Children’s inherent thinking: hot water = hot mouth
Guide children to insert choice points into their behavior and negative thinking For example, guide children how to judge the temperature of water through a cup
Improve through skills Things that children instinctively avoid become self-controlled Thereby changing the psychological negative anchoring attitude
Anchoring successful experiences
Establish a logical connection between successful results and your own efforts and reinforce this behavior
Metaphor method: Telling stories and creating a learning vision
Children’s efforts did not receive effective feedback in a timely manner If the results are still not satisfactory
Let children understand the principle of accumulation and gain
Find changes other than grades, such as problem-solving ideas, etc. and affirm and reinforce positive changes
Through own experiences, allusions, etc. Let children understand certain principles
Seize the moment to tell the story
At critical junctures and when it is not appropriate to reason directly
When doing enlightenment education in daily life
Self-control: Self-discipline leads to true freedom
Willpower: Why kids can’t control themselves
Characteristics of out-of-control behavior: consistent with our instincts
If your instinct is to eat full, eating eighty percent full for health is self-control.
Sensitive to novel stimuli
It is difficult for children to control themselves
As we age, the inhibitory function of the frontal lobe of the brain increases
Adults organize and constantly remind themselves of their goals and self-regulate their behavior.
After long-term self-control practice, adults have the ability to control themselves
Break down and train children’s self-control
Such as the number of slips, the time for homework, set small goals, and gradually improve the standards
Delayed gratification: Let children sit still while learning
Let children experience the joy of perseverance, such as building complex building blocks, puzzles, dominoes, etc.
Introducing delayed gratification into learning
Delayed gratification is not simply patience, but a balance between effort and gain.
Guide children to see the long-term benefits of current actions in the future
Breaking the negative cycle: What to do if your child "breaks the jar and falls"
Broken jar, broken jar
Brain self-protection phenomenon, stress response
Divert your attention and look for rewards
Smoking, drinking, playing games
Regain a sense of control over learning
Too high goals will make children become giants in thought and dwarfs in action
Start with small tasks to easily gain a sense of control
Introduce the little wisdom and control gained from playing games into the learning process
Perseverance: Build your will as much as you build your muscles
Self-control is a limited resource. After consumption, resource shortage will occur.
Continuous application of self-control, the effect is getting worse and worse
Self-control can be improved through exercise
Like exercise, repeated training develops muscle memory
Appropriately break through the limits and accelerate self-control exercise
The bottleneck period is a good time to exercise self-control
Time-out method: let children return to their studies
How the brain works
If a child wants to effectively shift his attention from games to learning, he needs a good coordination between the excitatory and inhibitory functions of his nerves. Two things must be done: one is to give the excited nerves that are playing the game a hard blow. Press the brake, suppress it, make it stop; the other thing is to quickly ignite a new excitement point to start writing homework.
Attention shifting method
Use intermediate links
Watch cartoons until the appointed time
Intermediate link (suppressing the previous activity and warming up for the next exciting point) Such as eating fruit, drinking water, going to the toilet, tidying up the desk
study
Pause from invalid mode
When a behavior pattern is not good enough, we need to be aware of it, pause and start a new behavior pattern.
Such as low learning efficiency Pause and analyze the reason Guide children to change their thinking and find solutions Restart behavioral patterns
Contract Law: Gaining True Freedom in Self-Discipline
Understand the needs of children, such as children who want to play games happily
Guide children to make time planning and let them control their time
Guide children to carry out purposeful and planned implementation in free time
Provide reasonable internal and external support and encouragement
Help children overcome difficulties and improve contract performance
Emotional management: Let happiness inspire potential
Positive emotions: Learn from Buffett and tap dance to school
Happy and positive emotions will make children more motivated and more likely to succeed
Parents change their identity, from parent to tutor, guiding their children calmly
Guide children to speak orally and record gratitude diaries to change their attitude towards life.
Heart anchoring method to establish a connection between learning behavior and good emotions
Flow: What to do if your child feels frustrated
Empathy: Acknowledge your child’s frustrations and resistance
Recognition: Although the result is a failure, the child’s efforts are recognized and affirmed.
Reasoning: Analyze the reasons for failure, find out the shortcomings of the barrel, and strengthen them accordingly
Resilience: Turning mistakes into learning opportunities
Resilience: Everyone can rationally make positive choices when facing adversity
Children cannot improve their resilience on their own
The child's ability to weigh the future is not clear enough, and his own flexibility and self-control have not matured. At this time, it is difficult for the child to face mistakes and difficulties alone.
Children have insufficient understanding of their faults
Once you make a mistake, you mistakenly believe that you will make another mistake in the future.
Make a mistake once and lose all yourself
Guide children to view mistakes rationally and correctly
Analyze the causes of errors
Analyze the shortcomings of your own abilities
Take advantage of mistakes - look at yourself - check for deficiencies and fill them in
Mental flexibility: success or failure is not always clear cut
Being too optimistic when succeeding and being too pessimistic when failing is not conducive to children developing good habits during their growth period.
Children will have relapses during the transition process, and parents should be mentally prepared
When children are in good condition, they may be suppressing negative emotions internally. When they are relaxed, they may rebound.
Correctly understand psychological flexibility and overcome difficulties together with children
Autonomy: Give up threats and inspire enthusiasm for learning
Appetite-inducing rewards are not delayed feedback but threat relationships
Children in threatening relationships lack autonomy in learning
Give appreciation and encouragement to stimulate children's autonomy
Provide guidance on learning methods to help children achieve autonomous goals and gain a sense of accomplishment
Emotional Mediation: How to Deal with Pre-Test Anxiety
Anxiety before exams must be linked to some kind of negative emotion after the results.
Learning efficiency and readiness are inversely proportional to anxiety levels
Leaving behind promises allows children to shift their focus from learning itself to external rewards and increase anxiety levels.
Unprincipled comfort prevents children from fully understanding the importance of preparation before exams, resulting in unsatisfactory results
Use appropriate tension to mobilize children's learning autonomy, and reduce anxiety with adequate preparation and self-confidence before exams.
Reinforcement of reading questions carefully, not missing questions, and checking are more effective than saying "don't be nervous"
Emotional Iceberg: Channeling Bad Emotions into the Positive
Use bad emotions as clues to see the child’s inner unmet needs
Eliminate binary oppositional evaluations of good and bad
Recognize children’s hard work in learning
Praise the child for the completed part
Don’t deny all the parts that your child has not completed well. Point out specific problems and guide children to self-correct
The right way to use it: Let children learn independently
Seriously: What should I do if my child is careless?
Being "sloppy" can easily become a shield for children who do not have a solid grasp of knowledge.
Attributing wrong questions to carelessness will not make children change
Detail the reasons for “sloppiness” Only then can we find a way to change
Having trouble getting information
It’s easy to get distracted when doing questions
lack of attention
sensory integration disorder
Hand-eye out of sync
Will not check
Develop ways to improve shortcomings
Starting principle: get the child to act immediately within 20 seconds
When you decide to do something, start it within 20 seconds Provide timely feedback on self-determination matters to avoid delays
Quick start method
Make a to-do list and start with simple things
Turn a series of things into behavioral habits and form motivation stereotypes
The Pomodoro Technique: Tightening the Reins of Attention
Use timing for time management
Set a concentrated study time, that is, one Pomodoro time, 25 minutes
Take a 5-minute break. Don’t play games. Just relax.
Parents observe and then provide feedback, such as adjusting the Pomodoro time
Note: When a timing cycle ends and the child is still not satisfied, he/she should also stop. This makes it easy to quickly enter the next timing cycle
Checklist method: No more worrying about homework
A single task can improve learning efficiency
Put tasks on a list instead of thinking about them all the time
Empty your mind and focus on a single thing
Precautions
Check mark to mark completion
Tasks within 2 minutes are not listed on the list
Do not interrupt a single task midway
Make lists into categories, such as separating housework and study
Deliberate practice: let children solve problems quickly and well
Practice with purpose, not lots of repetition
Pay attention to subtle changes in the process of proficiency
You can practice by locking the target and focusing on your shortcomings.
Mind map: let children learn independently
Teach children the principles of mapping and provide intellectual support for children’s independent management
Use the timeline method to describe events or plan time arrangements
Can be associated with task lists to improve the overall logic of self-management
Summarize and connect learning knowledge to form logical memory
Effective feedback: Effect is more important than reason
Effective feedback: using the right method greatly enhances learning enthusiasm
The child's self-evaluation system is not yet mature
Pay close attention to your child’s behavior
Understand children’s behavior and provide effective feedback
praise
point out shortcomings
Three steps of encouragement: from behavior to quality to future
Don’t give empty, utilitarian compliments
Scientific praise, from behavior to quality to the future
After your child’s homework is completed, avoid using overall descriptions such as “good, etc.” Should be used, carefully checked so the accuracy is high, and other specific behavior descriptions
You are very serious about your homework. This is a quality evaluation and cannot be applied to specific behaviors. Respond to future expectations
Your attitude of carefully checking your homework after you finish it will help you achieve a higher accuracy rate in the next exam.
Imitate excellence: How to use “other people’s children” to inspire
Binary evaluation of good and bad is the root cause of children’s jealousy
Guide children to observe details during imitation
Guide children to summarize methods through imitation
Positive words: Use coercion to get children to complete tasks
Nagging doesn’t solve specific problems
The more positive expectations you have for your children, the faster your children will grow
Forcing children to complete tasks can also make children feel competent
After forcing the task to be completed, the external pressure is transformed into the child's internal motivation
Enforcement is possible, but punishment is avoided
effective criticism
Focus on the situation rather than the person, criticize the wrong behavior, don’t criticize the whole person
Negative words imply positive connotations
If your grades are poor, it will be changed to "unsatisfactory grades"
Smart Discipline: Grow Together with Your Children
Psychological needs: the growth code hidden under bad behavior
Behaviors and needs, such as crying to buy toys
Need: Exploration of new things
Unreasonable way: crying
Explore your child’s needs through their behavior
Delay need gratification and allow children to make their own decisions
Guide children to tell the differences between new toys
Guide children to compare existing toys with new toys
Define a purchasing range, for example, you can buy one new toy a month
Guide children to choose their true needs independently
In the face of crying, be gentle and stick to your principles
If reasonable needs are not met, children will develop "learned helplessness" Instinctively shrink back from similar things and stop striving for them
Empathy: Use empathy to convince children
Don’t rush to characterize the behavior first, and explore the hidden motives behind the behavior.
Recognize the correct parts of your child’s motivations
Guide children to think from others’ perspective and evaluate their behavior
Guide children to have the courage to admit their mistakes
Guide children to think about more reasonable behaviors
Heuristic questions: let children take the initiative to change
The questioning tone will make children feel distrustful and unconfident that they have given the content.
Refine negative results into ability issues to guide children to think proactively
For example: I think you spend a lot of time reviewing your homework every day. You work very hard, but your grades have dropped. Is your method wrong or inefficient?
Reflection: When you talk about children, he gets angry at you, what should you do?
Understand the hidden needs of children who are emotionally out of control
Guide children to express their thoughts calmly
Establish an equal communication and dialogue mechanism
Adhere to principles and persist gently
Put key conflicts on hold temporarily and adopt the method of implementation first and improvement later.
Complete Love: There is a second child in the family, how to take care of the eldest child?
Avoid letting your child think that the arrival of a younger sibling threatens his parents’ love for him
Let your children know the benefits and impacts of getting along with your second child
We must let Dabao understand that the love parents give their children at different ages is different.
Self-Identity: Talking with Adolescent Children Mindfully
Children have strong self-control and suppress negative emotions rationally
Negative emotions are not effectively resolved
Negative emotional outbursts lead to serious consequences
At the lowest point of negative emotions, the thought “You shouldn’t be sad” Will weaken children's psychological flexibility
Guide children to correctly understand normal pain See different selves and accept different selves
Couple communication: What to do if parents have conflicts in discipline
One party pretends to be a red face and the other party pretends to be a black face, which will cause inner conflict in the child.
Husband and wife should strengthen communication, reach consensus, and cooperate tacitly
Shifting Beliefs: Resolving Conflict in Intergenerational Parenting
Provide compensatory or innovative interpretations of elders’ unreasonable expressions
For example, when an elder praises a child for being smart, parents can extend the interpretation to include their own efforts.
When parents and elders have conflicting ideas, find the core consensus and change their thinking methods
Concepts that must be unified, and consensus reached through exploring common goals
Positive character: let growth be filled with sunshine
Expanded thinking: What should I do if my child can’t afford to lose?
Parents are oriented to the outcome of winning or losing, rather than the process of effort. Causes children to have biases in their understanding of the concept of winning and losing
Guide children to see changes at the personal level through winning and losing
Guide children to change the probability of winning or losing through personal efforts
Be strong: It’s not wrong for children to cry a lot
Children crying is a way to vent their inner negative emotions and then become calmer
As your child grows up, he now needs to learn more new ways to feel emotions and regulate them.
Be Brave: What to do if your child is timid
You need to be on the same page with your children first and understand their emotions.
Guide children to turn nervousness into the excitement of challenge
Guide children to add reason to nervous emotions
Get out of the comfort zone: let children express freely and speak bravely
Let your children see how they react when they are stressed And let children understand the body's self-regulation mechanism
Guide children on how to express themselves clearly when they are nervous
Guide children on how to prepare in advance to avoid stress
Guide children to accept emotions and focus on expressions
Conflict resolution: What to do if a child fiercely objects to parental discipline
Find the target task under the hard task behavior
The inherent requirements are rigid, and the solid path can be of many kinds.
State hard requirements, guide children to find solutions, and enhance their autonomy and sense of control.
Openness: Jealousy is also a force for growth
In terms of language, parents should turn "how nice they are" into concrete, cultivable and imitable behaviors
Emotionally, you need to see the child’s inner desire under jealousy.
Feeling safe: How to protect your children from abuse and bullying
It can help children analyze their negative emotions at school. But avoid secondary criticism and allow children to communicate negative emotions to their parents in a timely manner
Guide children to retell the process of school events without asking qualitative questions or rhetorical questions.
Guide children to express emotions reasonably and handle relationships between teachers, students and classmates.
Understanding is important: Treat teacher criticism correctly
Guide children to restrain their emotions and understand the desire expressed by teachers in criticism
Guide the child to see his own expectations
Guide children to examine themselves through criticism and promote growth
Good habits: good habits create a great future
Honesty: What to do if your child lies
Children's psychological conflicts and anxiety when lying
Conflict between reason and desire
The conflict between expectations for a good image of oneself and lying behavior
Reason cannot suppress desire all the time. Desire will gain the upper hand if we relax even a little bit.
Guide children to change their thinking and realize desires or desire substitutions through multiple channels
When facing a child’s mistakes, analyze the reasoning from the behavior and do not characterize the personality.
Guide children to actively think of ways to make up for their mistakes, build self-confidence, and cultivate a sense of responsibility
Self-management: Don’t let your children play games secretly
Transform children’s entertainment time from parental control to independent management
Let the child recognize the meaning of the game to him
Let your child see “what’s important” to him outside of the game
When you have an inner conflict due to secretly playing games, you must learn to pause and appreciate the conflict.
Boundary: What to do if you rely too much on your parents in your studies
Reasons summary
The child really doesn’t know how to do this question
Not able to manage study time
inertia, laziness
Guide children to break down their goals and standardize their behavior based on different reasons
Behavior modification: Why do children like to swear?
See the needs behind behaviors, such as expressing anger
Clarify the principles of behavioral expression, that is, no swearing
Guide children to think about other ways to express emotions
Do what you say: Make sure your plans don’t fall through
Assess the gap between your child's current level and target level
Accurately assess the effort required to achieve this goal
Consider in advance how to adjust if problems arise during execution
Prepare for a rainy day: What to do if your child falls in love early
Interfere less, listen more
Many teenagers actually don’t spend time on falling in love, but on how to avoid being discovered by their parents.
Guide children to deal with the relationship between reason and emotion
Cultivate children’s love outlook as early as possible
Conflict resolution: The child was beaten, should he hit him back?
First, discuss with your child his emotions and needs
Secondly, discuss with your children how to ensure and satisfy this need
Method upgrade: In addition to calling back, what other methods can be used?
Discuss with children Under what circumstances can I call back? How to fight, what to do if you can’t fight, what to do if you break it How to bear the consequences after the fight? How to resist and defend yourself when being beaten
Predictability: School is about to start, how to “relax”
Buffers and transitions are needed between different emotions
There should be a transitional stage between playing and relaxing and focusing on learning
What to do when preheating
Strengthen areas of advantage
Supplement shortcomings
Don’t have too many goals for the new semester