Communication tone: upright and generous, neither humble nor overbearing

Identify yourself and review key actions

Indicate call intention

Distribute information to allow customers to feel the value of some products in advance and follow the trend to guide and tap demand.

Is this your first time preparing for the exam?

How are you preparing so far? How many subjects are you still missing?

What score did you get in the previous test and what course did you study?

Provide appropriate responses and guidance suggestions based on students’ situations

Focus on students’ problems, expand needs, and amplify pain points

Clarify questions, guide participating students in their future learning plans, and pave the way for course introductions

Guide the idea of ​​mining needs: past (review the problem), present (confirm the problem), future (give a plan)

Common sales preparation answers, top sales preparation questions (guide to your own advantage track)

Don't give a plan without understanding the needs, otherwise no matter how good the course is, it will be greatly compromised.

Don't fix the problem without diagnosing it. Closing a deal is based on need and trust.

Always focus on the needs and problems of our customers. Users’ problems are our opportunities to close deals.

Structured, hierarchical, clear and logical

Avoid talking to yourself, and the course introduction should constantly reflect the needs of customers.

Gradually highlight the advantages of the course - the minute effect

Leverage your strength: Shape the value of your company and platform

Testimonials of use: effect description, test feedback, user testimonials

Express understanding and recognition

Master Empathic Communication

Rational analysis and emotional closing

Capture customer logic loopholes and continuously reshape value

Provide customers with solutions to solve problems and shorten the transaction cycle

Assuming deal

Hunger marketing

reverse transaction

Either/or deal

Pursue victory, continue to output energy, and help customers make decisions

Reinforce learning effect

Appropriate further advancement in emotions

Discover the real needs behind customers

Actively utilize all closing order tools

Customer demands are dynamic, and rejection last time does not mean rejection next time. Just because you didn’t need it before doesn’t mean you don’t need it now. The same client won’t reject you five times, or even more.