MindMap Gallery The Origin and Development of Management Theory
Mind map of the origin and development of management theory, classical management theory: main symbols: Taylor's "Scientific Management Theory"; Fayol's "Business Administration and General Management"; modern management schools: after the Second World War, especially in the 20s Since the 1960s, the impact of the environment on enterprises has become increasingly important. "The Jungle of Management Theory"; Contemporary Management Theory.
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The Origin and Development of Management Theory
Section 1 Classical Management Theory
1. Scientific management research
Scientific management is the most influential and widely promoted Chinese management theory in Western industrial countries at the beginning of the 20th century. It is also known as Taylorism.
History background:
1. With the development of social productivity and the increase in the number and scale of enterprises, enterprise management has gradually shifted from traditional experience management to scientific management.
2. Capital’s control over labor has evolved from incomplete control to improved corporate management methods.
Taylor believed that the reason why workers' actual output is lower than their labor capacity is:
Reason 1: Improper use of labor, including unreasonable distribution of work and incorrect labor methods
Improvement methods: Improve work methods and select and train workers according to the requirements of the job
1. Improve operating methods to improve efficiency and rationally utilize working hours
2. Standardization of working environment and working conditions
3. Select and train workers according to job requirements
Reason 2: Due to workers’ nature and salary reasons, workers are unwilling to work or do not want to work more
Improvement methods: Improve distribution methods and implement a differential piece rate wage system
Reason three: Problems in enterprise production organization and management
Improvement methods: Improve production organization and strengthen enterprise management
1. Set up a planning department in the enterprise to separate planning functions and execution functions
2. Implement the long-term working system for functions
3. Carry out exception management
2. General management research - Fayol
(1) Operation and management
Fayol believes that operation and management are two different concepts, and management is only a part of operation.
business
Technical functions: Manufacturing activities of enterprises processing materials and producing products
Commercial functions: marketing activities related to the purchase of raw materials and equipment and the sale of products
Financial function: activities surrounding the raising and application of funds
Safety function: Activities related to personnel protection of equipment
Accounting function: recording, classifying and analyzing changes in the movement of funds in order to monitor the rational use of funds.
Management functions: consists of a series of tasks such as planning, organization, command, coordination, and control
(2) Principles of management
1. Division of labor
2. Powers and responsibilities
3. Discipline
4. Unified command
5. Unified leadership
6. Individual interests are subordinated to overall interests.
7. Remuneration of personnel
8. Concentrate
9. Hierarchy
10. Order
11. Fairness
12. Stable personnel
13. Pioneer spirit
14. Unity of personnel
(3) Management elements
1. Plan
2. Organization
3. Command
4. Coordination
5. Control
3. Research on Bureaucratic Organizations (Bureaucratic Organizations)
(1) An ideal bureaucratic organizational system
Bureaucracy or bureaucracy, also usually translated as bureaucracy or bureaucracy, is an ideal organizational system that is managed through public offices or positions rather than through hereditary or personal charisma.
Weber pointed out that bureaucratic organizations are established and organized according to the following rules:
1. Assign daily activities as formal responsibilities
2. Authorized and strictly restricted by some coercive means that officials can control
3. Local laws provide for the normal and continuous performance of duties and the exercise of corresponding powers: only those who meet the conditions in accordance with general regulations are employed.
(2) Type of power
1. Traditional power
Based on the requirement for the sanctity of customs and ancient traditions. This is a power exercised by a clan leader or tribal leader.
2. Personal charisma power
3. Legal power
1) Lays the foundation for management continuity
2) Reasonability
3) Leaders can use legal means to ensure the exercise of power
4) All powers are clearly defined and divided in detail according to the functions necessary for organizational personnel
Section 2 Modern Management Schools
1. Systematic and contingency research on management thinking
(1) Systematic view of management thinking
Barnard believes that the relationship between the enterprise portfolio and other members should be regarded as a collaborative social system
1. The organization is a collaborative system
An organization is a system of two or more people who coordinate activities and effectiveness
2. Three basic elements of collaboration system
1) Willingness to collaborate
2) Common goals
3) Communication of information
3. Functions of managers
1) Establish and maintain an information system
2) Obtain necessary positions from different organizational members
3) Define the common goals of the organization and illustrate them with specific goals for each department
(2) Contingency view of management thinking
According to the contingency school of thought, there is a functional relationship between management techniques and methods and environmental factors, and enterprise management must change with changes in the environment.
2. Research on decision-making and coordination of the nature of management
(1) Decision-making research on the nature of management (Simon)
1. Management is decision-making, and decision-making runs through the entire management process.
2. Decision-making process
1) Intelligence activities
2) Design activities
3) Decide on activities
4) Review activities
3. Criteria for decision-making
Due to the limitations of decision-makers in cognitive abilities and time, funding and intelligence sources, it is impossible to make "completely reasonable" or "optimal" decisions
Often settling for “good enough” or “satisfactory” decisions
4. Programmed decision-making and non-programmed decision-making
Programmed decision-making: routine activities, which refer to recurring tasks
Non-programmed decisions: activities that are not routine and do not occur repeatedly
(2) Coordinated research on the nature of management
1. Organizational coordination mechanism
Mintzberg believed that the basic issues of organizational management are division of labor and coordination
Mintzberg pointed out that no matter how many specific coordination methods an enterprise adopts, they can all be summarized into six basic mechanisms. These six coordination mechanisms appear one after another in time and may coexist simultaneously in space.
1) Mutual adjustment
2) Direct supervision
3) Standardization of work procedures
4) Outcome standardization or output standardization
5) Technology (skills) and knowledge standardization
6) Specification and standardization
2. Basic components of the organization
1) Work core layer
2) Strategic senior management
3) Straight line middle layer
4) Technocrats
5) Support bureaucracy
6) Ideology or culture
3. Basic form of organizational structure
1) Entrepreneurial organization (simple structure)
3) Diversified organization (divisional structure)
4) Professional organization
5) Innovative organization (special group)
6) Mission-based organization
7) Political organization
2) Mechanical organization
3. Research on techniques and methods of management analysis—School of Management Science
Management science is based on the following assumptions when studying the management of organizational activities:
1) Organization members are economic persons
2) The organization is a system that pursues economic benefits
3) An organization is a human-machine system composed of humans as operators and material and technical equipment.
4) The organization is a decision-making network
Section 3 Contemporary Management Theory
1. Research from an institutional perspective: organizational convergence theory of the new institutional school
(1) Observation of the phenomenon of organizational convergence
The technical environment requires the effectiveness of organizational activities, which means choosing appropriate methods and procedures corresponding to the level of social and technological development to rationally organize internal activities so that organizational resources can be used as effectively as possible. In management research, more and more new institutional schools of organizational research in sociology are cited, analyzing the convergence phenomenon of organizations from the perspective of the influence of [institutional environment], and using [the logic of legitimacy] to explain the phenomenon of organizational convergence. generation mechanism
(2) Analysis of the causes of organizational convergence: interpretation of “legitimacy”
The legitimacy mechanism is an important logic for the new institutional school to explain the phenomenon of organizational convergence.
Legitimacy mechanism refers to the mechanism by which the institutional environment induces or forces organizations to adopt organizational structures and behaviors that are recognized by the outside world.
"Strong meaning" - emphasizes that organizational behavior and organizational forms are shaped by the system, and the organization or individual itself has no independent choice
"Weak meaning" - the belief that institutions induce convergent choices in organizations and their members through incentive mechanisms
Douglas, three mechanisms contribute to the naturalization or supernaturalization of institutions or ideas:
1) Institutions give people identities and shape people’s thinking habits
2) Institutions shape the memory and forgetting functions of social groups
3) The system classifies things into different categories
dimaggio and powell
1) Compulsive mechanism
2) Imitation mechanism
3) Social norm mechanism
2. Research from a technical perspective: corporate reengineering theory
(1) Principles of process reengineering (Hammer)
1) Organize around results rather than tasks
2) Involve the people who will use the end product of the process in the process
3) Incorporate information processing work into the work that actually generates information
4) For geographically dispersed resources, treat and handle them as if they were concentrated together.
5) Link parallel activities rather than integrating tasks
6) Make decisions where the work is done and integrate control into the process
7) Instantly grasp information from information sources
(2) Business process reengineering process
1) Concept reconstruction
2) Process reengineering
3) Organizational reengineering
4) Pilot and switch
5) Achieve vision and goals