The most important change that happens to the seekers through psychological counseling: the seekers begin to explore their own problems

In order to make progress in counseling, the key is to mobilize the enthusiasm of the seekers

When the seeker does not understand psychological counseling, has a lazy personality and is unwilling to take the initiative to explore and solve problems, the effectiveness of the consultation will be affected.

The counselor should mobilize the enthusiasm of the client to solve the problem at the beginning of the consultation. It is necessary to explain to the client the essence of psychological counseling and the main reasons for the effectiveness of the consultation.

inspire, guide

Counselors can provide support and encouragement to clients and can play the following roles:

Resistance may occur during consultation. Once resistance is encountered, it will hinder the consultation, affect the progress of consultation to varying degrees, cause the consultation effect to decline or stagnate, and in severe cases, directly cause consultation failure.

The counselor should help the client overcome the factors that hinder the progress of the consultation, thereby promoting the smooth progress of the consultation.

Correct understanding of listening: the first step in psychological counseling

how to listen

Listening is not only listening with the ears, but also listening with the heart. Listening to the content that the visitor has not expressed, listening to the subconscious mind Summary: Listening itself has a helpful effect

Common mistakes when listening (Asking too much, outlining too much, inappropriate emotional responses)

principles of listening

open questioning technique

closed questioning technique

Specific performance: directly repeat what the client said [the most common method] or simply respond to the client's words with only certain words (um, keep talking, are there any more), and strengthen and encourage the client to keep talking. It can also be very explicit language

The role of encouragement

Directly repeat a sentence that the seeker just stated to attract the seeker's attention or attention to clarify the content to be expressed.

Through repeated techniques, a deeper and more accurate understanding of the client is achieved

Note when using: This technology is often used when the expression of the person seeking help is doubtful, unreasonable, inconsistent with common sense, etc.

It means that the counselor summarizes, synthesizes and organizes the content stated by the client, uses his own words, and then gives feedback to the client

Usage: The counselor selects the substantive content of the client and expresses it in his or her own language. It is best to quote the most representative, sensitive, and important words in the client's speech [only if the client is listening. Use content reactive technology]

Purpose: To enhance understanding and promote communication, so that visitors have the opportunity to analyze their problems again

It means that the counselor summarizes, synthesizes and organizes the main contents of the emotions and emotions stated by the client, and then feeds them back to the client in his or her own words, in order to enhance the understanding of the client's emotions and emotions and promote the purpose of consultation.

Content response: feedback that focuses on the content of the client’s words

Emotional response: Focus on the emotional response of the person seeking help

Generally, content response and emotional response are simultaneous

The most effective way to respond emotionally is to target the client's current rather than past emotions.

The biggest role of emotional response: capturing the momentary feelings of the person seeking help

Skilled counselors are often good at: finding the ambivalent emotions in the client's troubles and trying to break through them

Refers to events in which counselors assist clients to express clearly and accurately their opinions, concepts, emotions, and experiences [Emotional response requires counselors to have the ability to empathize]

When to adopt a specific strategy

It means that the counselor comprehensively organizes the verbal and non-verbal behaviors of the client, including their emotions, and then expresses them to the client in the form of an outline.

Equivalent to the integration of content response and emotional response [Content Technology Emotional Technology → Things Emotion]

Function: Allow the client to review what he has said again; give the interview a chance to pause and adjust

Correctly grasp the various meanings of non-verbal behavior

Comprehensive observation of non-verbal behavior (action groups should be put into a certain situation to understand)

How to treat the inconsistency between verbal content and non-verbal content