MindMap Gallery Chapter 8 Psychological Counseling Skills Section 1 Establishing a Counseling Relationship
Preparation materials for psychological counselors, Chapter 8 Psychological Counseling Skills Section 1 Establishing a Counseling Relationship, this picture is purely hand drawn, thank you for your support, please pay more attention~
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This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
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Chapter 8 Psychological Counseling Skills Section 1 Establishing a consulting relationship
Unit 1 Respect
The theories and methods of any psychological counseling school must be based on a good counseling relationship in order to have a helping effect. Establishing a good counseling relationship is one of the core contents of psychological counseling
What factors influence the establishment and maintenance of consulting relationships? Consultant: consultation philosophy, consultation attitude, personality characteristics, etc. Seek-seeker: consultation motivation, cooperative attitude, level of expectations, and own understanding, etc.
what is respect
Counselors are equal to those seeking help in terms of value, dignity, personality, etc.
Treat the seeker as a living person with thoughts, feelings, inner experiences, life pursuits, uniqueness and autonomy
[Rogers]’s “unconditional respect”: one of the key conditions for constructive personality changes in the seeker
The role of respect
Create a safe and warm atmosphere for help seekers to open their hearts
This enables the counselor to fully grasp and experience the inner world of the client.
Provide help seekers with a sense of self-worth
Help seekers develop a sense of trust in counselors, strengthen their motivation for consultation, and correct their cooperative attitude
Encourage the self-esteem and self-confidence of the seekers so that they have the power to change themselves
How to show respect
Unconditional acceptance (core): Accept everything about the client, accept everything about the client unconditionally
Equality: Equality in relationships, treating everyone equally
Politeness: Treat others with courtesy
Trust: the basis and prerequisite for respect Believe in the subjective desire to solve problems and change oneself; help clarify; believe in the ability to solve one's own problems
Protect privacy: no comment, no dissemination, no coercion, no intervention, no inquiry
Sincerity: Not unprincipled, can appropriately express views, attitudes, opinions, etc. according to the situation of the consultation relationship.
Tips for showing respect to those seeking help
Accept the client, especially the ways in which he or she is different from the counselor
Both parties are equal in terms of value, dignity, personality, etc., and do not discriminate against each other based on status, knowledge, money, culture, etc.
Follow etiquette and treat others with courtesy
Trust the person seeking help
Do not proactively inquire about privacy, keep it confidential
Be sincere to those seeking help
When it is difficult to accept, you can make a referral, which is a sign of respect for the person seeking help.
Unit 2 Passion
During the initial diagnosis and reception, lay a good foundation of enthusiasm. During the initial diagnosis, the seeker's complex mentality is: worry, hope, doubt; the consultant asks with concern and introduces to make the patient feel warm and warm. It only takes a few minutes.
Express enthusiasm through listening and non-verbal behavior. Use listening skills, focus on eyes, expressions, and gestures to express care and enthusiasm. Being careless or randomly interrupting the person seeking help can lead to disappointment and dissatisfaction.
Being serious, patient and patient during consultation is the best expression of enthusiasm. When the seeker's expression is difficult to understand clearly, he should be patient and careful, be good at sorting out and summarizing, and help him establish rational logic; be more enlightening, and be more enthusiastic and patient when there are repetitions.
At the end of the consultation, make the client feel warm, express gratitude, summarize the consultation, assign homework, inform you of precautions, encourage continued self-exploration, and enthusiastically ask about the next consultation time. A counselor who has only respect but no enthusiasm will make the counseling relationship appear business-like.
Tips for expressing enthusiasm for help seekers
Always enthusiastic, patient and tireless rather than indifferent
Help the seeker to express his/her feelings seriously and enthusiastically
When the person seeking help narrates, you should listen well, follow the instructions patiently and meticulously, and do not criticize or accuse.
When encountering obstacles, you should be more enthusiastic and patient
When recurrence occurs, you should be patient and not impatient, and should take the trouble to help enthusiastically.
Unit 3 Sincerity
The meaning of sincerity: a sincere attitude towards the seeker, helping the seeker with the "real and sincere self", no defensive disguise, no hiding under a professional role, no mask of "consultant expert", being the same on the outside, being authentic and credible In the relationship with the client, do not regard consultation as a "routine matter"
the meaning of sincerity
Create a safe and free consultation atmosphere: frank questions without any scruples
Provide good role models: encourage, learn to communicate authentically, discover and understand your true self
How to express sincerity
Sincerity does not mean simply not concealing, not being hypocritical, and not telling lies.
Sincerity does not mean telling the truth Principle: Be responsible for the person seeking help and help the person seeking help grow.
Sincerity should seek truth from facts: avoid pretending to understand what you don’t understand and being frank about your shortcomings.
Sincerity is not self-venting Taboo: Triggered by the client’s questions, chatting, taking up time, and taking over the host.
Sincerity should be moderate: excessive expression will doubt the counselor's motives and damage the counseling relationship.
Sincerity is also reflected in non-verbal communication: non-verbal body language is the best way to express sincerity Concerned eyes; calm voice and expression, forward and humble posture, etc.
Sincerity should consider the time factor Early consultation: reflected in "no hypocrisy", listening, not eager to express one's opinions or evaluations In the middle and later stages of consultation: sincerely express the client’s own shortcomings or shortcomings, his own opinions or evaluations
Sincerity is reflected in the counselor’s frankness The consultant’s educational background and qualifications; time spent in consulting; Tell the truth about what you are good at or what you are not good at, etc.
Things to note when expressing sincerity to those seeking help
It must be understood that sincerity does not mean telling the truth, and telling the truth is not entirely sincerity.
We should not be divorced from reality, we should seek truth from facts, and we should not pretend to understand.
Don't express your feelings and vent your inner world.
Sincerity should be done in moderation, as excessiveness can be counterproductive.
Sincerity is also reflected in non-verbal language, such as eyes, voice, posture, intonation, etc.
Expressions of sincerity should vary depending on the course of the consultation
Unit 4 Empathy
Definition of empathy
The counselor's understanding and experience of the client's inner world: empathy, empathy, and empathy. Depth, empathy, reasonableness
Empathy is considered by humanistic psychological counselors to be the most critical counseling trait that affects the counseling process and effect.
[Rogers] Empathy: the ability to experience the inner world of the person seeking help
There are three specific meanings
The counselor uses the words and deeds of the client to penetrate deeply into the client's heart to experience his emotions and thoughts.
With the help of knowledge and experience, counselors can grasp the connection between the client's experience and his experience and personality, and better understand the essence of the problem.
Counselors use consulting skills to convey their concerns and understanding to the other party, express their experience of the inner world and understanding of the problems they face, in order to influence the other party and obtain feedback.
The significance of empathy in counseling
The counselor puts himself in the shoes of the person seeking help and can more accurately grasp his or her inner world.
When the seeker is understood and accepted, he or she will feel happy and satisfied, which will promote the establishment of a counseling relationship. The most important significance of empathy for consulting activities is (establishing a positive consulting relationship)
The seeker’s self-expression and self-exploration can lead to greater self-understanding and deeper communication between the two parties.
It has a more obvious consulting effect for those who urgently need understanding, care and emotion.
Signs or consequences of a lack of empathy
The person seeking help feels disappointed: he or she feels that he or she is not understood or cared for, and he or she feels disappointed and thus reduces or stops self-expression.
The person seeking help feels hurt
Influence seekers’ self-exploration
Affects the counselor's response to the client: The counselor cannot truly understand the client's problems and needs, and his response often lacks pertinence
Correctly understand and use empathy
See the problem from the perspective of the person seeking help, not from your own perspective
Do not ask for similar experiences and feelings, but put yourself in their shoes and understand them
It should vary from person to person
The opportunity should be grasped and empathy should be appropriate
Be good at grasping the role (change roles freely, experience the heart of the seeker, and do not change "like" into "is")
Be good at using body language (a combination of verbal and non-verbal behavior)
Take into account the characteristics and cultural characteristics of the seekers
Counselors should verify whether they are empathic with the client
How to empathize: stay curious, avoid overthinking, stay detached, and self-analyze
Unit 5 Active attention
The meaning of positive attention and its significance
Pay attention to the "positive, bright and positive aspects" of the seeker, and treat the seeker dialectically and objectively, so that the seeker has positive values and has the inner motivation to change himself
Active attention not only helps to establish a good consulting relationship and promote communication, but also has a consulting effect in itself
Tips for using positive focus
The counselor views the client dialectically and objectively
Help seekers view themselves dialectically and objectively
Avoid Pollyanna
Oppose excessive negativity
Seek truth from facts
Things to note when actively paying attention to people seeking help
Psychological counselors must look at the client dialectically and objectively, and their shortcomings/advantages
Help seekers to actively pay attention to themselves, see their own strengths and advantages, and explore their own inner potential and resources.
Optimism should be avoided when actively paying attention
Negativity should especially be avoided when focusing on positive
Active attention should also respect reality and seek truth from facts
The purpose of active attention is to promote the self-discovery and potential development of the seeker, so as to achieve the all-round development of mental health, which is also the highest goal of consultation.