MindMap Gallery Leadership (Business Management Chapter 4)
Mind map of leadership (Chapter 4 of Business Management). Leadership refers to an action process that guides and influences the organization or individuals and groups of the organization to move toward organizational goals under certain conditions.
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lead
Leadership Overview
Leadership refers to an action process that guides and influences the organization or individuals and groups of the organization to move towards organizational goals under certain conditions.
A person who is committed to achieving this goal and exerts influence in action is a leader
Leadership consists of three factors: the leader, the led and environmental conditions
Leadership is a job of influencing
The role of leadership is not to achieve goals by the leader himself, but to influence and push subordinate organizations to achieve goals
The relationship between authority and influence
For leaders to effectively exert their influence, they need necessary authority, but they do not just rely on authority, but must establish prestige among subordinates and employees, that is, they cannot rely on "persuasion" but must rely on "convincing". Leadership = power and prestige
Leadership is service
Establishing the concept of serving organizational members and practicing it at work is the main source for leaders to gain prestige and support.
Leadership is a dynamic management process
There are three main factors that determine leadership effectiveness:
The subject of the leadership process—the leader
The object of the leadership process—the led
The objective environment faced by leadership work
The role of a leader
command role
coordinating role
motivational effect
Leader quality requirements
Ideological quality
Must have a strong sense of professionalism, responsibility and entrepreneurial spirit
Must have noble moral character and down-to-earth work style
Serve the public wholeheartedly, do not seek personal gain, and do not engage in specialization
Be modest and prudent, guard against arrogance and impetuosity, be strict with yourself, and be lenient towards others
Broad-minded and not caring about personal grudges
Honest and trustworthy, treat others equally, and have the charm to influence others
Business quality
Master the basic laws of market economy
Master the basic principles, methods and basic knowledge of management
Be familiar with the basic theories of leadership and master the working methods of leadership
Be familiar with the development direction of the industry and understand relevant professional knowledge
Proficient in using computer networks and information management systems
Ability and quality
Have decision-making ability
Have command and control capabilities
Ability to communicate and coordinate various relationships within and outside the organization
Have the ability to continuously explore and innovate
Ability to know people well and assign them well
Have learning ability
Leadership collective
The leadership group must have a good age structure, knowledge structure and professional structure
The "top leaders" in the leadership group must especially have a broad mind, the wisdom to gather opinions, and the ability to strategize
Other members of the leadership group must have the courage to express opinions, be good at cooperating with others, and have the awareness to serve the overall situation.
trait theory of leadership
Trait theory mainly studies the personal characteristics of leaders
Traditional trait theory holds that some people are born to be leaders
Modern trait theory believes that the formation of leadership capabilities is a dynamic process. Leadership characteristics and qualities are formed in practice and can be cultivated through training and medication.
behavioral theory of leadership
leadership style theory
democratic
The team works most efficiently and is quite satisfied with the work
autocratic
Team work efficiency is relatively high, but interpersonal relationships among members are poor
laissez-faire
Although the interpersonal relationship is good, the work efficiency is the lowest, the quantity and quality are very poor, and the leader is not satisfied
Dimensional theory of leadership behavior
initiative
Membership
represent
Integrate
organize
Jurisdiction
information communication
Approval
Production
Two basic dimensions of leadership behavior
considerate
care about people
active structure
Grasp the work
China’s CPM theory
Three Factors of Chinese Leadership Behavior
work performance
Team bonding
personal morality
China’s Implicit Leadership Theory
Personal moral factors require leaders to be honest, honest, selfless, lead by example, and be able to accept criticism from others
The goal effectiveness factor shows that the Chinese concept of leadership also includes traits related to the effective completion of work goals.
Interpersonal competence factors are leadership traits related to social maturity.
Multifaceted factors refer to the fact that leaders should master relevant professional knowledge and skills
contingency theory of leadership
Fiedler model
Psychologist Fiedler proposed the "contingency model of effective leadership" in 1962
Situational factors that influence leadership
The relationship between the leader and the led, that is, the extent to which the leader is liked and trusted by his or her team members
Task structure, that is, whether the work task structure is clear
Position power refers to the strength or weakness of the legal authority that a leader has. The effectiveness of leadership depends entirely on suitability for the environment
Tongluo-goal theory
Proposed in 1971 by Professor House of the University of Toronto, Canada
If a leader wants to motivate his subordinates, he must solve three problems
Make subordinates aware of the benefits that can be gained by achieving goals
Increase subordinates' awareness of the possibility of achieving goals
Give subordinates satisfaction at work to stimulate their work motivation
Different leadership methods should be adopted according to the situation of subordinates and environmental conditions
New developments in leadership theory
attribution theory of leadership
Leadership is based on making attributions for people's behavior, and leadership behavior is a response to different attributions
It is extremely important for leaders to clearly identify the reasons why people behave the way they do. Effective leaders should first correctly identify the reasons why people behave the way they do, and then take appropriate actions.
Transactional leadership and transformational leadership theory
transactional leadership
Leaders provide followers with rewards, promotions, honors, etc. to satisfy their followers' needs and desires
Subordinates are rewarded by obeying leadership orders and completing tasks.
transformational leadership
Leaders inspire enthusiasm and creativity by motivating the morale of their subordinates, helping them see old problems with new ideas, and enabling them to see bright prospects for their careers.
The meaning of leadership style
Leadership style refers to the leader’s attitude and behavior toward subordinates when performing activities
As an abstraction and improvement, it has the characteristics of stability and abstraction
Types of leadership styles
Divided according to the focus of leadership activities
task-oriented leadership style
Care about organizational efficiency, pay attention to organizational design, clarify responsibility relationships, and determine work goals and tasks
people-oriented leadership
Respect the opinions of subordinates, pay attention to their feelings and needs, and emphasize an atmosphere of mutual trust.
Divided by organizational leadership
imperative
A typical leadership style of coercive leadership, which is based on subordinates' fear or fear of the power of the leader's position
persuasive
A leadership style based on the leader's influence. The leader's prestige, personality, and ability are the keys to the success of this leadership style.
Demonstration
A more conservative leadership style, which is based on subordinates' active attachment to and active imitation of the leader.
Divided according to the relationship between the leader and the led
self-determination
Also known as the autocratic type, leaders lead subordinates in a monopoly manner, highly concentrating decision-making power in their own hands, and leaving subordinates in a completely passive position.
laissez-faire
A leadership style that eschews authority and responsibility in which the leader primarily lets subordinates establish their own goals and solve problems
democratic
Also known as participatory, leaders pay attention to the role of formal organizational structures and rules and regulations without monopolizing power. They try to involve subordinates in some decisions to some extent and are good at playing the role of subordinates in the decision-making process.
Intermediate forms of leadership
The basic elements of leadership style are the extent to which leaders use authority and the freedom of subordinates to make decisions. Between the two poles of leader-centered autocratic leadership and subordinate-centered democratic leadership, there are two elements above. A variety of leadership styles combined to varying degrees constitute a continuum model of leadership styles
Employee incentive
content motivation theory
hierarchy of needs theory
After low-level needs are satisfied to a certain extent, individuals will pursue higher-level needs
If you want to motivate employees, you must first understand what level their current needs are and provide corresponding incentives.
two-factor theory
Improvements in hygiene factors can only relieve employee dissatisfaction, but cannot satisfy and motivate employees.
Only by improving motivating factors can employees feel satisfied and give them higher incentives.
behavioral modification motivation theory
reinforcement theory
Understand and modify human behavior based on the reinforcement principle of learning
Specific application principles
Reinforced behaviors tend to be repeated
Different strengthening measures should be adopted according to different strengthening objects.
Make progress in small steps, set goals in stages, and clearly define and express the goals
Timely feedback
Positive reinforcement is more effective than negative reinforcement
attribution theory
attribution phenomenon
Multiple cue attribution
Able to make attributions based on multiple observations of similar behaviors or events.
single lead attribution
Attribution based on a single observation
Behavioral attribution always involves three factors
objective stimulus
mover
relationship or situation
The attribution of any one of the three factors of appeal depends on the following three types of behavioral information
difference
Consistency
consistency
achievement needs theory
In addition to physiological needs, people also have needs such as power needs, affinity needs, and achievement needs.
power needs
The need to influence or control others without being controlled by others
affiliation needs
The need to establish friendly and close interpersonal relationships
achievement needs
The need to strive for success and want to do the best
People with a strong need for achievement are eager to do things more perfectly, improve work efficiency, and achieve greater success. What they pursue is the joy of overcoming difficulties, solving problems, and working hard in the process of striving for success, and the joy of success after success. have a sense of personal accomplishment and do not value the material rewards that success brings.
People with a high need for power like to dominate and influence others, like to "give orders" to others, and focus on striving for status and influence. They like situations or situations that are competitive and reflect high status. The need for power is one of the basic elements of successful management
People with high affiliation motivation are more inclined to interact with others, desire friendship, prefer a cooperative rather than competitive work environment, and hope for communication and understanding between each other. They are more sensitive to interpersonal relationships in the environment. The need for affiliation is an important condition for maintaining harmony in social interactions and interpersonal relationships.
process motivation theory
expected probability pattern
People always desire to satisfy certain needs and try to achieve certain goals. When this goal has not yet been achieved, it manifests as an expectation. At this time, the goal in turn acts as a stimulating force for the individual's motivation, and the size of this motivating force depends on the value of the goal (valence) and the expected probability (expected value). )
Personal effort - personal achievements (performance) - organizational rewards (compensation) - personal needs
In order to effectively motivate employees, it is necessary to correctly handle the relationship between three aspects:
The relationship between effort and performance
The relationship between performance and rewards
The relationship between rewards and satisfying personal needs
equity theory
Also known as social comparison theory, this theory focuses on studying the rationality and fairness of wage remuneration distribution and its impact on employee production enthusiasm
Basic point
When a person has made achievements and received rewards, he is not only concerned about the absolute amount of his rewards, but also the relative amount of his rewards. Therefore, he needs to make horizontal and vertical comparisons to determine whether the remuneration he receives is reasonable. The results of the comparison will directly affect his enthusiasm for future work.
Horizontal comparison
Compare the ratio of the "reward" he receives to his "input" with that of others in the organization. He only considers it fair when the two are equal.
Longitudinal comparison
Compare the ratio of the effort he is currently investing to the rewards he is currently receiving with the ratio of the efforts he is investing in the past to the rewards he is receiving. Only when they are equal will he consider it fair.
Lessons for leaders
What affects the incentive effect is not only the absolute value of the reward, but also the relative value of the reward.
When incentivizing, we should strive to be fair so that the equation can be established objectively. Even if there are errors in subjective judgment, it will not cause a serious sense of unfairness.
In the incentive process, attention should be paid to guiding the fair psychology of the motivated people so that they can establish a correct concept of fairness.
Porter and Lawler's expectancy theory of motivation
"Incentive" determines whether a person works hard and how hard he works
Actual performance on the job depends on ability, effort, and depth of understanding of the tasks required
Rewards should be based on performance. It does not mean that there are rewards first and then performance. Instead, organizational tasks must be completed first to lead to spiritual and material rewards.
Whether reward and punishment measures will achieve satisfactory results depends on the incentive recipient's recognition of whether the reward is fair.
leadership art
The art of leadership means that leaders use special, ingenious and brilliant means or methods that transcend general rules to creatively and effectively perform their leadership functions or conduct leadership activities on the basis of certain knowledge, experience, command and talent. A higher-level leadership method that effectively solves certain difficult problems or achieves certain extraordinary results.
Ways to improve leadership skills
Do your job as a leader
Good at talking with subordinates and listening to their opinions
Win the trust and cooperation of everyone