MindMap Gallery Business Administration, Fourth Edition, Part 1, Chapter 3 Organization
This is a mind map about organization in Chapter 3 of Part 1 of the Fourth Edition of Business Management. It mainly includes the basics of organizational management, Organizational structure and design, integration of organizational forces, organizational culture, etc.
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Chapter 3 Organization
Fundamentals of Organizational Management
organizational meaning
organizational entity
An organization as an entity refers to a human group with specific behavioral functions formed according to certain rules and procedures in order to achieve a common goal and complete a common task. It is the necessary basis and condition for people to carry out collective activities. In terms of management, organizational entities more specifically refer to a job structure formed in the process of completing common goals and tasks, or a role structure of rights and responsibilities formed based on a combination of certain purposes and procedures, including four basic elements: Responsibilities; authority; responsible relationships; organizational chart.
organization work
Organization as a work process refers to specifically organizing various resources and various types of personnel to carry out work in order to accomplish certain goals and tasks, appropriately handle various relationships, and effectively utilize the intelligence and enthusiasm of each organizational member. A work process that forms an overall synergy to best achieve organizational goals. Broad organizational work includes not only the organization of organizational entities, that is, how to build an organizational entity and make it operate around its goals and missions, but also the organization of enterprise work processes. Organizational work in a narrow sense refers only to organizational entities in management terms.
organizational functions
On the one hand, organizational functions refer to organizational work. On the other hand, organizational functions also include how organizational entities are constructed, operated and developed, as well as the analysis and study of their goals, functions, structures and operating mechanisms.
organizational effectiveness
Refers to the degree to which an organization is effective in achieving its goals during its operations. Meaning: One refers to the efficiency of the organization, and the other refers to the effectiveness of the organization.
Organizational management tasks
The basic task of organizational management is to design an organizational structure that operates efficiently, assign the right personnel to the right positions, so that the organizational entity can effectively operate around its goals and continue to grow and develop in a dynamically changing environment.
organization theory
1. The organizational view of rational model 2. The organizational view of open system 3. The organizational view of ecosystem
Organizational structure and design
Organizational Structure and Design Concepts
organizational structure concept
Organizational structure is a division of labor and collaboration system formed by an organizational entity in order to achieve its specific goals and complete its work tasks. It divides responsibilities, authorities, etc., and its core is the formal job structure and their mutual relationships formed by the design of organizational entities. , including the formal reporting responsibility relationship between superiors and subordinates, the method of department composition and the means of effective communication, integration and coordination between members of each organization, etc.
Organization structure design tasks
Organizational structure design: Divide the work tasks that an organizational entity needs to complete to achieve its goals, according to the principle of professional division of labor and collaboration, into a number of business tasks of different natures to form a series of job positions; and then divide these job positions according to their inherent The connections are combined into several management levels and departments, and the responsibilities and authorities of each position, level, and department are determined, and finally connected to form an interconnected organizational structure system.
three tasks
1. Position analysis and design of the organization 2. Division of management levels and departments 3. Formation of organizational structure
Principles of organizational structure design
1. Principle of specialized division of labor and collaboration 2. Principle of goal first, goal first, function leadership 3. Principle of effective management span (also known as the principle of minimum management levels, principle of simplicity) 4. Principle of reciprocity of responsibilities, rights, and interests 5. Principle of unified command 6. The principle of combining the establishment of duties according to circumstances and the establishment of duties according to people.
Factors influencing organizational structure design
1. Structural variables provide a scale for describing the internal characteristics of an organization. 2. Situational variables describe the external background factors that influence and determine the organizational structure. They reflect the overall characteristics of the organization from the overall organization and its interaction with the environment.
Management level and management span
The emergence of management levels: The organization is the carrier and material bearer for management work to be carried out.
The relationship between management level and management span: When the size of the organization is given, management span is inversely proportional to management level. The greater the span of management, the fewer the management levels; and vice versa.
Organization structure type
Linear organizational structure form (oldest)
Advantages: The organizational structure is simple; the command and order relationship is clear and unified; the responsibilities of each department and position are clear, a strict discipline and order system can be formed, and the management and operation costs are low. Disadvantages: Management decision-making and operations mainly rely on the personal qualities and abilities of supervisors, and there is a lack of institutionalized management systems; the lack of horizontal connections between various departments in the organization can easily lead to managers' localism and narrow vision.
Functional organizational structure form (Taylor)
Advantages: Each functional manager is only responsible for specialized work in a certain functional area, which is conducive to giving full play to the role of professional talents; functional supervisors can do more in-depth and detailed work on the professional work under their jurisdiction, and can provide more specific guidance to subordinates; If the role of functional agencies can be well played, it can make up for the lack of management capabilities of administrative leaders at all levels. Disadvantages: namely, multiple leaders. In addition to receiving leadership from their administrative superiors, each subordinate also receives leadership from functional managers in the functional area.
Line function organizational structure form
It is formed on the basis of combining the respective advantages of the linear system and the functional system. It is helpful to ensure unified administrative command and can also play the role of various professionals in management, so it has been widely used in reality. Disadvantages: Each functional unit in the organization has its own system, which often results in ineffective horizontal communication of information; it is easy to cause the functional professionals to have a selfish mentality; it is not conducive to the cultivation of comprehensive managers in the organization; there may be conflicts between the functional departments and the line command departments Conflicts and contradictions will arise; it is difficult to deal with the relationship between functional staff power and line command power in organizational management. In addition, the organizational structure established based on functional division of labor is usually too rigid, not flexible enough, and slow to respond to environmental changes.
Divisional and supra-divisional organizational structures ("Sloan model", "federal decentralization")
Advantages: It is conducive to the enthusiasm, initiative and creativity of the dynamic division manager, and is conducive to cultivating comprehensive senior management talents. Disadvantages: There may be duplication of resource allocation between business units, resulting in waste; When multiple business units face a common market, intra-organizational competition may occur, affecting the company's overall goals; Centralization of power between the head office and business units The decentralized relationship is not easy to handle, and over-centralization and over-decentralization are prone to occur; if the business units operate independently under the guidance of the unified policy of the head office, the requirements for the comprehensive quality and ability of the management personnel are relatively high.
matrix organizational structure
Advantages: It strengthens the horizontal connections in the organization and overcomes the disconnection and siloing between functional departments; improves the flexibility and adaptability of the organizational structure, and improves the organization's resource utilization; various professionals will Working together facilitates the exchange of ideas and stimulates innovation. Disadvantages: The project team is disbanded as the task is completed, and personnel are prone to temporary concepts, which is not conducive to establishing a sense of responsibility: there are dual leadership relationships in the organization, and once problems arise, it is sometimes difficult to clarify responsibilities.
network organizational structure
Integration of organizational forces
Staffing
Tasks, procedures and principles of staffing
Staffing tasks.
The work content and procedures of staffing: 1. Determine the number of personnel required; 2. Select personnel; 3. Develop and implement personnel training plans; 4. Personnel evaluation.
Staffing Principles.
Selection and recruitment of management personnel: Organizations can obtain the required management personnel through two channels: external recruitment or internal promotion.
The content of organizational strength integration
Integration of the relationship between centralization and decentralization
Authority and its distribution in organizations.
The main factors affecting the degree of centralization and decentralization.
To determine the reasonable degree of concentration or decentralization of authority in an organization, the following influencing factors need to be considered: 1. Business environment conditions and the nature of business activities; 2. The size and breadth of spatial distribution of the organization; 3. The importance of decision-making and the quality of managers; 4. The requirements for consistency of principles and policies and the use of modern control methods; 5. The influence of the history of the organization and the personality of the leader.
Disadvantages of excessive centralization.
The main manifestations are: reducing the quality and speed of decision-making; reducing the adaptability of the organization; causing senior managers to be bogged down in daily management affairs, making it difficult to concentrate on major issues in corporate development; reducing the enthusiasm of organizational members for work, and hindering backup management Team development, etc.
Decentralization symbol.
The main indicators to judge the degree of centralization or decentralization of an organization are: 1. The number and types of decisions involved; 2. The degree of centralization of the entire decision-making process; 3. The degree to which subordinates' decisions are controlled.
Ways to achieve decentralization.
Decentralization can be achieved in two ways: one is to change the institutional distribution of management authority in the organizational design; the other is to promote full authorization of supervisors at work.
Integration of line command and functional staff relationships
Line authority, staff authority and their interrelationships.
Categories of staff authority. Staff powers can be divided into the following four types: 1. Suggestion power; 3. Compulsory consultation power; 3. Joint decision-making power; and functional power.
The contradiction between the straight line and the staff.
Play the role of advisor correctly.
Integration of division of labor and coordination relationships
Integration of formal and informal organizational relationships
The emergence of informal organizations.
Formal versus informal organizations.
The role of informal organizations.
Strategies for dealing with informal organizations
group Culture
Definition of organizational culture
It refers to the sum of the highest goals, value standards, basic beliefs and behavioral norms formed in the long-term survival and development of the organization, which are unique to the organization and followed by most members of the organization, and their reflection in organizational activities. .
The content and structure of organizational culture
content of organizational culture
The highest goal or purpose of an organization.
shared values.
Styles and traditional habits.
Codes of conduct and rules and regulations.
The material carrier of organizational values.
The structure of organizational culture
material layer. This is the surface part of organizational culture and is the condition for forming the institutional and spiritual layers. It reflects the organization's business philosophy, business management philosophy, work style and aesthetic consciousness. 1. Corporate appearance. 2. Product appearance and packaging. 3. Characteristics of technical process equipment. 4. Commemorative markers.
Institutional level. This is the middle level of organizational culture, which mainly refers to the part that has a normative and binding influence on organizational employees and organizational behavior. It embodies the requirements of the material and spiritual layers of organizational culture for employees and organizational behavior. 1. Work system. 2. Responsibility system. 3. Special system. 4. Special customs.
spiritual level. The spiritual layer belongs to the deep layer of organizational culture. It mainly refers to the basic beliefs, value standards, professional ethics and spiritual outlook shared by the organization's leaders and employees. It is the core and soul of organizational culture, and is the material and institutional layer that forms organizational culture. the basis and reasons. 1. Organizational management philosophy. 2. Organizational spirit. 3. Organizational atmosphere. 4. Organizational ethics.
Characteristics of organizational culture
Characteristics mainly include four aspects: intangibility, soft constraints, relative stability and continuity, and individuality.
The role of organizational culture
Organizational culture has five functions: guiding, normative, cohesive, motivating, and radiating.
Organizational culture construction
The connotation of organizational culture construction
Organizational culture construction refers to the process in which organizational leaders consciously cultivate good culture and overcome bad culture. This process is also called the "soft management" of the organization.
The content of organizational culture construction
Content: 1. Cultivate values with excellent orientation and create outstanding organizational spirit; 2. Adhere to the people-centered approach and comprehensively improve the quality of employees; 3. Promote advanced management systems and behavioral norms; 4. Strengthen the construction of etiquette and promote the customization of organizational culture; 5. Improve the physical environment and shape a good image of the organization.
Due to its ability to respond flexibly to market changes, the business unit system has become a commonly used organizational form among large companies and enterprises engaged in various business operations around the world.
The linear organizational structure form is generally only suitable for small business organizations.
The direct result of organizational design work is the formation of a network of responsibilities and authority relationships within organizational entities.
How to build a perfect organizational structure is the basis for efficient operation of the organization.
An important goal of organizational management is to improve the effectiveness of the organization.