MindMap Gallery Outsourcing supplier quality management
Regarding outsourcing, suppliers, and quality management, a number of outsourcing management strategies have been proposed, aiming to comprehensively improve the efficiency and quality of outsourcing management through measures such as advance planning, adequate preparation, active follow-up, and forward quality control.
Edited at 2024-11-17 09:39:35Outsourcing quality control
1. Why outsourcing
1. I can do it, but the production capacity is insufficient or the cost is limited
Overload, lack of personnel or equipment, complex management, low outsourcing costs
2. I can’t do it because I lack the qualifications or resources.
Special process, license required, pollution in the process, no equipment or space
2. Classification of outsourcing
by process
Process outsourcing
continuous outsourcing
Item level outsourcing
Avoid continuous outsourcing; shift process outsourcing to item-level outsourcing by splitting BOM
According to the demand for materials
Outsourcing without materials
Partial outsourcing with materials
Key materials, centralized procurement (price advantage) material supply
Classified by region
Very close to supporting facilities
Surrounding areas
Other provinces and cities
proximity principle
3. Pain points of outsourcing management
Can't be replaced
Can't be punished
It's useless to scold
Quality is hard to guarantee
Believe what you say
4. TOP issues
Outsourcing plan is inaccurate
Outsourced manufacturers cannot deliver on time
Extraordinary quality of outsourcing
Insufficient internal material and technical (process, quality documentation) support
Internal follow-up is not timely
5. Outsourcing management strategy
1. Plan in advance: Outsourcing plan drawn up in advance according to the master plan
2. Be well prepared: materials and related documents: processing parameters, process documents, and quality standards must be submitted accurately and timely
3. Actively follow up: follow up on the other party’s production schedule details
4. Move quality control forward: maintain consistent training and inspection standards, and jointly analyze and improve process quality abnormalities
5. On-site follow-up: on-site tracking and confirmation of new products and new processes, key outsourcing production progress, production processes, and quality assurance to ensure that requirements are met
6. Outsourcing quality management strategy
select
How to choose (import) outsourcing manufacturers
ODM
Design management, system assurance, supplier management, customer complaint response, Evaluation of process control, warehousing management, packaging and delivery, etc.
VDA6.3 product audit process audit
OEM
System assurance, supplier management, customer complaint response, Process control, warehousing management, packaging and delivery
Process outsourcing
Process control, customer complaint response, packaging and delivery (system review)
supervise
First article management
first article inspection
file review
process audit
Line patrol audit
Conference management
Regular meetings, quality coordination meetings
annual review
Product audit, process audit
block
Inspection of outsourced products and control of substandard products to block the outflow of defective products
Risk point identification and inspection site optimization
Optimization of inspection work instructions
Analysis and summary of inspection data
Monitoring dimensions and indicators
Control of defective products
punish
Incentives for outsourced manufacturers (positive or negative)
Optimization and implementation of quality protocols
7. Process optimization
Level 1 process
Outsourcing production management process
Quality related level 2 processes
Outsourcer selection process
Outsourcing process quality supervision process
Outsourcing quality inspection process
Outsourcing quality problem handling process
Outsourcing supplier assessment process
executable file
Supporting system
Outsourcing production management system
Outsourcing supplier introduction and evaluation system
Outsourcing process quality supervision system
Outsourcing quality inspection system
Outsourcing quality problem handling system
Outsourcing supplier assessment system
Level 3 executable files
1.PFMEA
2.QCP
3. Process documents
4. Inspection Instructions
6. Acceptance criteria
5.Test specifications
8. Outsourcing quality information feedback sheet, 8D
7. Patrol and audit chcklist
Factory process inspection
Flight/routine audit: product audit, process audit
9. Outsourcing KPI assessment regulations and assessment forms
Not only these, but also determine which level 3 or even level 4 supporting documents are required based on the output requirements in the system.
8. Outsourced vendor management
Import of outsourced manufacturers
List of qualified outsourcers
Outsourcing manufacturer survey form (basic information: personnel structure, production equipment, testing equipment, past performance, etc.)
Outsourcer audit form
ODM
OEM
Process outsourcing
Process & Product Audit
Product review rules (checklsit)
Process audit details (checklsit)
Product & Process Audit
performance evaluation
Evaluation details & scoring
quality agreement
Claims & Awards
Monthly assessment records
9. Product Inspection Management
Inspection basis
quality control plan
Inspection Instructions
Currently, there are 9 power shares, 20 communications shares, and 12 HVDC shares.
Inspection record form
First article, factory, and process inspection
process audit
Audit checklist
Audit records (including question items)
New products, new projects
Send sample for inspection
first article inspection
Trial Production Issue Tracking Form
10. Problem improvement
process issues
Outsourcing quality issue tracking form
Outsourcing audit issue tracking form
Significant Quality Issue Report (8D or Quality Retrospective or QRQC)
Customer complaints related to outsourcing
Customer complaint tracking level table (based on CQE data)
Customer complaint report (8D or quality traceback)
11. Personnel Management
performance management
Job planning
Job responsibilities and ability requirements
Monthly performance appraisal plan
Training management
Training needs and plans
training materials
Product knowledge (inspection)
Quality Management & Tools
Quality issues & case analysis
Practical video
training records
Training materials, training photos, sign-in form
12. Meeting Management
regular meeting
Outsourcing quality issues meeting & coordination meeting (irregular)
Meeting data archiving management