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MindMap Gallery Outsourcing supplier quality management

Outsourcing supplier quality management

Regarding outsourcing, suppliers, and quality management, a number of outsourcing management strategies have been proposed, aiming to comprehensively improve the efficiency and quality of outsourcing management through measures such as advance planning, adequate preparation, active follow-up, and forward quality control.

Edited at 2024-11-17 09:39:35

Ava Harper

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Outsourcing supplier quality management

Ava Harper

Recent works View more works>>

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Outline

Outsourcing quality control

1. Why outsourcing

1. I can do it, but the production capacity is insufficient or the cost is limited

Overload, lack of personnel or equipment, complex management, low outsourcing costs

2. I can’t do it because I lack the qualifications or resources.

Special process, license required, pollution in the process, no equipment or space

2. Classification of outsourcing

by process

Process outsourcing

continuous outsourcing

Item level outsourcing

Avoid continuous outsourcing; shift process outsourcing to item-level outsourcing by splitting BOM

According to the demand for materials

Outsourcing without materials

Partial outsourcing with materials

Key materials, centralized procurement (price advantage) material supply

Classified by region

Very close to supporting facilities

Surrounding areas

Other provinces and cities

proximity principle

3. Pain points of outsourcing management

Can't be replaced

Can't be punished

It's useless to scold

Quality is hard to guarantee

Believe what you say

4. TOP issues

Outsourcing plan is inaccurate

Outsourced manufacturers cannot deliver on time

Extraordinary quality of outsourcing

Insufficient internal material and technical (process, quality documentation) support

Internal follow-up is not timely

5. Outsourcing management strategy

1. Plan in advance: Outsourcing plan drawn up in advance according to the master plan

2. Be well prepared: materials and related documents: processing parameters, process documents, and quality standards must be submitted accurately and timely

3. Actively follow up: follow up on the other party’s production schedule details

4. Move quality control forward: maintain consistent training and inspection standards, and jointly analyze and improve process quality abnormalities

5. On-site follow-up: on-site tracking and confirmation of new products and new processes, key outsourcing production progress, production processes, and quality assurance to ensure that requirements are met

6. Outsourcing quality management strategy

select

How to choose (import) outsourcing manufacturers

ODM

Design management, system assurance, supplier management, customer complaint response, Evaluation of process control, warehousing management, packaging and delivery, etc.

VDA6.3 product audit process audit

OEM

System assurance, supplier management, customer complaint response, Process control, warehousing management, packaging and delivery

Process outsourcing

Process control, customer complaint response, packaging and delivery (system review)

supervise

First article management

first article inspection

file review

process audit

Line patrol audit

Conference management

Regular meetings, quality coordination meetings

annual review

Product audit, process audit

block

Inspection of outsourced products and control of substandard products to block the outflow of defective products

Risk point identification and inspection site optimization

Optimization of inspection work instructions

Analysis and summary of inspection data

Monitoring dimensions and indicators

Control of defective products

punish

Incentives for outsourced manufacturers (positive or negative)

Optimization and implementation of quality protocols

7. Process optimization

Level 1 process

Outsourcing production management process

Quality related level 2 processes

Outsourcer selection process

Outsourcing process quality supervision process

Outsourcing quality inspection process

Outsourcing quality problem handling process

Outsourcing supplier assessment process

executable file

Supporting system

Outsourcing production management system

Outsourcing supplier introduction and evaluation system

Outsourcing process quality supervision system

Outsourcing quality inspection system

Outsourcing quality problem handling system

Outsourcing supplier assessment system

Level 3 executable files

1.PFMEA

2.QCP

3. Process documents

4. Inspection Instructions

6. Acceptance criteria

5.Test specifications

8. Outsourcing quality information feedback sheet, 8D

7. Patrol and audit chcklist

Factory process inspection

Flight/routine audit: product audit, process audit

9. Outsourcing KPI assessment regulations and assessment forms

Not only these, but also determine which level 3 or even level 4 supporting documents are required based on the output requirements in the system.

8. Outsourced vendor management

Import of outsourced manufacturers

List of qualified outsourcers

Outsourcing manufacturer survey form (basic information: personnel structure, production equipment, testing equipment, past performance, etc.)

Outsourcer audit form

ODM

OEM

Process outsourcing

Process & Product Audit

Product review rules (checklsit)

Process audit details (checklsit)

Product & Process Audit

performance evaluation

Evaluation details & scoring

quality agreement

Claims & Awards

Monthly assessment records

9. Product Inspection Management

Inspection basis

quality control plan

Inspection Instructions

Currently, there are 9 power shares, 20 communications shares, and 12 HVDC shares.

Inspection record form

First article, factory, and process inspection

process audit

Audit checklist

Audit records (including question items)

New products, new projects

Send sample for inspection

first article inspection

Trial Production Issue Tracking Form

10. Problem improvement

process issues

Outsourcing quality issue tracking form

Outsourcing audit issue tracking form

Significant Quality Issue Report (8D or Quality Retrospective or QRQC)

Customer complaints related to outsourcing

Customer complaint tracking level table (based on CQE data)

Customer complaint report (8D or quality traceback)

11. Personnel Management

performance management

Job planning

Job responsibilities and ability requirements

Monthly performance appraisal plan

Training management

Training needs and plans

training materials

Product knowledge (inspection)

Quality Management & Tools

Quality issues & case analysis

Practical video

training records

Training materials, training photos, sign-in form

12. Meeting Management

regular meeting

Outsourcing quality issues meeting & coordination meeting (irregular)

Meeting data archiving management