Problem implementation

The problem-solving solution provides a comprehensive and systematic problem handling and solution framework to help organizations discover, analyze and solve problems, and continuously optimize management processes to improve organizational effectiveness.

Edited at 2024-11-16 17:34:19

Ava Harper

Recent works View more works>>

Problem implementation

Ava Harper

Recent works View more works>>

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Outline

Problem implementation

reflection

3 consciousnesses, 1 grasping hand

The consciousness of top leaders: "fake attention" and despising actions

Awareness of departments and personnel at all levels: importance and urgency

Operation department awareness: task thinking is greater than result thinking; group: control > empowerment, industry: coping > solution

Handicap: Unscientific goals and no attention paid to assessments

management flywheel

① Discover problems; ② Analyze problems; ③ Solve problems; ④ Review problems; ⑤ Management optimization

Problem sorting

what is the problem

Issues that have been exposed

potential risks

Gap between business management and strategic mission

Classification

Category 5: Compliance, TO-G, TO-B, Operation, Management

Level 3: Group level, industrial group department level, department level

Level 3: Urgent, General, Concern

Bottom-up sorting

Level 5: All Staff-Department-Center-Industry-Group

Top-down (subordinate application, superior assessment)

Group, Industry/Group Division, Department

Implementation on the ground

Analyze, solve, standardize

1. Analyze question 5: reasons, sources, targets, key people, and plans ① Clarify the reasons; ② Find the source; ③ Find the target; ④ Find the key people (internal and external); ⑤ Develop solutions (strong road show)

2. Problem solving (assessment guarantee, efficient execution, dynamic reporting): ① Issues at the group level, industry/group department level: top leader responsibility system (high position), special group system (cross-department); ② Department level issues: responsible person Accountability;

3. Management specifications: ① Summary and review; ② System improvement; ③ Capacity building; ④ Regular audit

Management guarantee

Organizational Guarantee 3: Attention from top leaders, full-process management of operations and coordination, and implementation of special teams

Assessment guarantee 2: Issues at all levels are included in the performance of each level; the project team leader has the right to evaluate the performance of team members

Information Channel 2: Normalized sorting and reporting mechanism; Chairman’s mailbox for problem-through train

Supervision and guarantee 3: ① When the problem is reported: audit to check for concealment and omission; ② During the problem solving: the timeliness and effectiveness of the audit problem; ③ After the problem is solved: analysis, summary, review and standardization for supervision and inspection