MindMap Gallery Job Analysis Questionnaire The most common and popular personnel-oriented job analysis system
This is a questionnaire about the job analysis method: the most common and popular mind map of the personnel-oriented job analysis system, with the main contents including: 6. Related tools, 5. Case analysis, 4. Advantages and limitations, 3. Tool application , 2. Main content, 1. Conceptual meaning.
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Job Analysis Questionnaire: The most common and popular personnel-oriented job analysis system
1. Conceptual meaning
Job Analysis Questionnaire (PAQ): proposed in 1972 by McCormick, Jennar and Micham of Purdue University. It is a well-structured job analysis questionnaire and is also the most common and popular staff-oriented job analysis at present. system. Initially, it aimed to develop a general, statistical analysis-based method to establish a job ability model and conduct inter-position comparisons to determine relative rewards. Now its application scope has expanded to career planning, training and other fields to establish a corporate job information database.
The questionnaire consists of six parts and 194 questions, of which 187 are used to analyze the characteristics of employees' work activities (work elements), and the other 7 are involved in salary issues. Each work element is measured by one of the six criteria: usage degree, importance to work, time required, probability of occurrence, applicability, and other six criteria, and is mainly described with a five-point scale. Through quantitative descriptions of 194 work elements in these six aspects, the nature of the position in five aspects: communication, decision-making, social responsibility, proficient work performance, physical activity and related conditions can be determined.
2. Main content
2.1. Main working elements
All working elements are divided into 6 categories:
Source and method of work information: refers to how to obtain the information required for the job.
Brain activities at work: including reasoning, planning, decision-making, etc.
Work tools and operations: involve physical activities and equipment and tools used.
Relationships with other personnel: covering information exchange, interpersonal relationships, management and mutual coordination, etc.
Working environment: including working conditions, environment, etc.
Other features of work: such as working hours, remuneration methods, job requirements, specific responsibilities, etc.
2.2. Scoring criteria
The 6 scoring criteria for PAQ are: information usage, time consumption, applicability, importance to work, possibility of occurrence, and special scoring. Add the analysis data of 6 aspects in each activity field, and each work can obtain 5 points, which facilitates quantitative comparison between work.
2.3. Five basic areas
Whether you have the responsibility for decision-making, communication and social aspects.
Whether to perform skilled activities.
Whether it is accompanied by corresponding physical activities.
Whether to manipulate equipment or equipment.
Whether the information needs to be processed.
2.4. PAQ Questionnaire Working Element Classification Table
Table 1: PAQ questionnaire work element classification table
The contents of each working element category cover differently, and the number of elements varies from 14 to 49. Among them, the work output category has the largest number of elements, and the thinking process category is relatively small.
2.5. 13 overall dimensions
The contents of the job analysis questionnaire can be divided into 13 overall dimensions, covering decision-making, communication, transactional activities, technical activities, physical activities, work schedules, environmental perception, supervision and coordination, public relations, work environment, and atypical work. Timetable and other aspects. The work dimension scores obtained through this questionnaire can be associated with the auxiliary test scores of the General Ability Series Test (GATB), providing guidance for determining the type of competence required to complete the work, and the questionnaire information can be compared between different workplaces.
3. Tool application
3.1. How to use
Scoring method: Job analysts measure and score each work element based on 6 scoring criteria.
Verification and scoring: When using PAQ, use 6 evaluation factors to verify the positions required to be analyzed one by one. Comparing the subdivision requirements of factors, the scores of positions in terms of position elements are determined according to the scoring standards. For example, in terms of data investment, if written materials are rated as 4th level, it means that they play an important role in their work. PAQ can sort work in 7 basic areas and obtain quantitative score order or sequence outlines, which facilitates managers to compare work and determine bonus or salary levels.
4. Advantages and limitations
4.1. Advantages
PAQ also takes into account two variable factors: employee and work, and standardizes the basic skills and basic behaviors required for each job, providing a basis for personnel investigation and salary standards.
Most work can be depicted and divided into 5 basic scales, and can be used for work assessment and personnel selection.
This method can be used in different organizations and work without modification, making work comparisons between organizations easier and work analysis more accurate and reasonable.
4.2. Limitations
High requirements for fillers: filling in the questionnaire requires the reading level of a university graduate. The work undertaker who fails to meet the education standards cannot use it. It is best to fill it out by a trained professional.
Work Characteristics Abstraction: Common culture and standardized formats lead to work Characteristics abstraction, making it difficult to describe specific and specific task activities of actual work.
High cost and cumbersome: it takes a lot of time, high cost, and cumbersome procedures, and is not suitable for writing job descriptions and work redesign.
5. Case Study
5.1. Case: X Company Human Resources Position Analysis Questionnaire
[X Company has designed a human resources position analysis questionnaire for its own situation, covering basic information, job description, authority, work collaboration relationship, job qualifications, and other aspects].
Basic information: including job name, job name, department, job posting and source of personnel, direct superior, direct subordinate, questionnaire date, name of person filling in person, etc.
Job Description: If you have the work goals of this position (main goals and other goals), you need to describe the work tasks (including main tasks, daily tasks, temporary tasks), the percentage and frequency of annual working hours.
Permissions: It involves decision-making power, suggestion power and other powers. You need to fill in the current permissions and missing permissions.
Work collaboration relationship: divided into job coordination relationships within the department, internal coordination relationships (closer coordination relationships between departments, other relevant departments), external coordination relationships (regular and temporary coordination relationships), and the positions to be linked should be listed, Department, external unit name.
Qualifications: Including requirements for education level, major, experience, training, knowledge, proficiency, skills and skills. If the education level needs to determine the minimum education required for a basic competency position, the time and experience required for graduates and those with existing work experience should be considered.
Others: Use tools/equipment (list office equipment and supplies used and not equipped for current job work), work environment (describe the environment required for current and effective work), working hours characteristics (lunch break, overtime, commuting and getting to get off work Time changes, time out, business trip time, etc.), required records (retained file names, transmission departments and positions), assessment indicators (current company assessment indicators and benchmarks, indicators and benchmarks that the company should evaluate), and Feedback and improvement suggestions on unreasonable aspects in the company and work.
6. Related tools
6.1. Management Job Description Questionnaire
6.1.1. Conceptual meaning
Management Job Description Questionnaire (MPDQ): In 1976, Tono and Pinto designed the specificity of management work, and finalized in 1984. It is similar to the PAQ method in terms of survey methods and information collection formats. It uses a work analysis method designed specifically for management position analysis by the work list. It focuses on work and conducts quantitative tests on managers' work, involving issues that managers care about, responsibilities that they bear, restrictions, and various work possessions. feature. Its characteristic is that it can distinguish management work at different functions and levels within the organization, and provides a basis for the analysis and comparison of management work between different organizations and functions. The results of work analysis play an important guiding role in personnel decision-making activities.
6.1.2. Main content
The Management Job Description Questionnaire method is a highly structured questionnaire containing 208 items related to management responsibilities, constraints, requirements and other multi-faceted position characteristics, which are divided into 13 categories. Like the PAQ method, job analysts are required to check whether each item is suitable for the job being analyzed. The 13 basic working factors are as follows:
Product, market and financial plan: formulate plans based on actual conditions to achieve long-term business growth and stable company development.
Mutual coordination between other organizational units and workers: Coordinate individual and team activities of employees without direct control.
Internal Affairs Control: Check and control the company's finance, human resources and other resources.
Product and service responsibilities: Control product and service technology to ensure timely and quality production.
Public and customer relationships: Maintain and build a company’s image and reputation through direct contact.
Advanced consultation: Give full play to your technical level to solve special problems in the enterprise.
Behavior initiative: carry out work activities without direct supervision.
Approval of financial plans: Approve large financial flows of enterprises.
Functional services: Provide employees such as maintaining records for superiors.
Supervision: Plan, organize and control subordinates through communication with subordinates.
Complexity and pressure: Work under pressure and complete tasks on time.
Senior Financial Responsibilities: Develop large-scale financial investment decisions and other financial decisions that affect company performance.
Broad human resources responsibilities: bear significant responsibilities for the company's human resources management and employee-related policies.
6.1.3. Tool application
How to use: When using MPDQ for work analysis, first assess the importance, score 0-4 points, and consider the importance and number of occurrences of the activity compared to other position activities; the second step is to write down the dimension in the blank space. other jobs.
Scope of application: It is usually used to analyze and evaluate the work content and working conditions of a new management position to determine the salary level of their jobs and their position in the organization's salary structure. It can also be used to select managers, establish promotion systems, arrange training programs, establish salary levels, and classify work. 【MPDQ questionnaire example】:
6.1.4. Advantages and limitations
Advantages: Taking into account the special problems that managers often adapt their work content to management style, and the management work is non-programmatic and changing over time, making up for the shortcomings of the PAQ questionnaire's difficulty in analyzing management positions.
Disadvantages: It is not specific enough when analyzing other positions such as technology and majors, and is limited by work and work technology, and has poor flexibility; it takes too long and has low work efficiency.