This is a clear mind map of the existence of an order, mainly explaining whether the order exists, does not exist, refunds, etc. Each content is further explained at several levels. A mind map is a visual thinking tool that is presented through the radioactive structure of a central idea or problem. It consists of themes, branches, and keywords, aiming to mimic the neural network structure of the human brain. This graphical approach helps promote memory, organize information, and stimulate creativity.

This mind map explores service operation procedures such as "yes," "no," "refund the same day," and "refund after one day." By analyzing their applications in customer service, the map offers insights into corporate service efficiency and customer satisfaction management.