Entire BRS is handled by single person

In his absence, The next working day for him will be huge task for Bank Reconcilation

Mail interactions for onboard employees

From marketing end they would miss to advice to backend team for creating receipts

From Backend team they would miss to advice to Accounts team for creating receipts

From Accounts end they might be overlooked to see the mails

All put together the transcations again comes under Unknown Category

Amount Deposited by unknown customer

All the mail communications is happening through outlook

Mail received from marketing team with customer details along with credit confirmation from finance team.

Based on that mail, Backend team provides the customer id and purpose of transcations

After confirmation from marketing / backend team, receipt will be prepared by accounts team.

Receipts will be given to marketing/backend team whenever it requires

Marketing validate the unknown credits and provides the informations about the customers

Based on the marketing mail, Backend team will advice Accounts team to create receipts

After confirmation from BT, Accounts team will prepare the receipts.

The remaining transcations will laying as unknown and its a continuous process forever.

Strong control of credits with the help of prefix and suffix

End to End transcations will happen within the system

Henceforth we dont need to depend on outlook

Initially there will be challenges for us to adopt the technologies

To cut shot 100% of the unknown credits

Learning and adopting the new technologies.

Marketing has to educate the existing customers with new virtual account

By onboard of new customers, the transcation details will come only with prefix informations

After creating the customer code in ERP, marketing has to again give the Virtual Account with prefix and suffix to the respective customer for furture transcations