MindMap Gallery Case Management System (CMS)
A Case Management System (CMS) is a software solution that helps organizations manage and streamline their case-related processes. It is commonly used in legal, healthcare, social work, and customer service settings to track and manage the lifecycle of cases, from initial intake to resolution. CMS typically includes features such as case tracking, document management, scheduling, communication tools, and reporting capabilities. By centralizing case information and automating workflows, CMS can improve efficiency, collaboration, and compliance within an organization.
Edited at 2022-05-14 15:19:19