MindMap Gallery Training-Continuous Learning and Workforce Development
This educational mind map from Chapter 7 on Training provides an extensive look at how training contributes to continuous learning within organizations. It emphasizes the importance of designing effective formal training programs, addresses special training issues like diversity and inclusion, and discusses onboarding and socialization processes to enhance employee engagement and performance.
Edited at 2022-11-16 06:24:48Chapter 7: Training
Training: Its Role in Continuous Learning and Competitive Advantage
Continuous learning
a learning system that requires employees to understand the entire work system
Key features
Formal training and development, informal learning, and knowledge management
Training
refers to a planned effort by a company to facilitate employees’ learning of job-related competencies, knowledge, skills, and behaviors.
Goal
or employees to master the knowledge, skills, and behaviors emphasized in training and apply them to their day-to-day activities
Formal Training
training and development programs, courses, and events that are developed and organized by the company
Informal Training
Explicit knowledge
refers to knowledge that is well documented, easily articulated, and easily transferred from person to person.
Example: processes, checklists, flowcharts, formulas, and definitions
Tacit knowledge
refers to personal knowledge based on individual experiences that make it difficult to codify
Both formal training and informal learning contribute to the development of intangible assets but especially human capital.
Knowledge management
refers to the process of enhancing company performance by designing and implementing tools, processes, systems, structures, and cultures to improve the creation, sharing, and use of knowledge
contributes to informal learning
Designing Effective Formal Traing Activities
Training design process
refers to a systematic approach for developing training programs.
6 stages
Needs assessment
Evaluate employees’ readiness
Creating a learning environment
Ensuring transfer of training
Choosing a training method.
Presentation Methods
Hands-on Methods
Group- or Team-Building Methods
Evaluation
Special Training Issues
CROSS-CULTURAL PREPARATION
educates employees (expatriates) and their families who are to be sent to a foreign country
Predeparture Phase
Receive language training and an orientation to the new country’s culture and customs
They need information about housing, schools, recreation, shopping, and health care facilities in the areas where they will live
Discuss with their managers how the foreign assignment fits into their career plans and what types of positions they can expect upon return
Presentational techniques
On-Site Phase
Involves continued orientation to the host country and its customs and cultures through formal programs or through a mentoring relationship.
Repatriation Phase
prepares expatriates for return to the parent company and country from the foreign assignmen
Employees should be encouraged to self-manage the repatriation process
MANAGING WORKFORCE DIVERSITY AND INCLUSION
Diversity
can be considered to be any dimension that differentiates one person from another
Inclusion
refers to creating an environment in which employees share a sense of belonging, mutual respect, and commitment from others so that they can perform their best work
Diversity Training
refers to learning efforts designed to change employee attitudes about diversity or to develop skills needed to work with a diverse workforce
Managing diversity and inclusion
involves creating an environment that allows all employees to contribute to organizational goals and experience personal growth.
require changing the company culture
ONBOARDING OR SOCIALIZATION
Onboarding
the process of helping new hires adjust to social and performance aspects of their new jobs
Goals
Help employees adjust to their jobs by establishing relationships to increase satisfaction
Enhancing new hires’ self-confidence
They feel socially comfortable and accepted by their peers and manager
Clarifying goals and expectations to improve performance
Clarifying goals and expectations to improve performance
Providing feedback, coaching, and follow-up activities
Helping them “fit in” to and understand the company culture
For higher job satisfaction, organizational commitment, lower turnover, higher performance, reduced stress, and career effectiveness
Chapter 9: Employee Development
The Relationship among Development, Training, and Careers
DEVELOPMENT AND TRAINING
Development
refers to formal education, job experiences, relationships, and assessment of personality and abilities that help employees prepare for the future
Goals
prepares them for other positions in the company
increases their ability to move into jobs that may not yet exist
prepare for changes in their current jobs that may result from new technology, work designs, new customers, or new product markets.
critical for talent managemen
DEVELOPMENT AND CAREERS
Careers
a series of steps arranged in a linear hierarchy, with higher steps related to increased authority, responsibility and compensation
The emphasis on continuous learning has altered the direction and frequency of movement within careers
Traditional career patterns
consisted of a series of steps arranged in a linear hierarchy, with higher steps related to increased authority, responsibility, and compensation.
Expert career patterns
involve a lifelong commitment to a field or specialization
New career pattern
developing employees (as well as employees taking control of their own careers) will require providing them with the opportunity to
determine their interests, skill strengths, and weaknesses
seek appropriate development experiences that will likely involve job experiences and relationships as well as formal courses.
Development Planning Systems
Development planning systems
vary in the level of sophistication and the emphasis they place on different components of the process
Steps and responsibilities
Self-assessment
Reality check
Goal setting
Action Planning
Approaches to Employee Development
Type of development approach
Formal education programs
off-site and on-site programs designed specifically for the company’s employees
short courses offered by consultants or universities
executive MBA programs & university programs in which participants live at the university while taking classes.
Assessment
involves collecting information and providing feedback to employees about their behavior, communication style, or skills
Reasons
to identify employees with managerial potential and to measure current managers’ strengths and weaknesses
to identify managers with the potential to move into higher-level executive positions
to identify managers with the potential to move into higher-level executive positions
Objectives
Decide what type of development goals might be most appropriate for them
Types of Assessment
Personality Tests and Inventories
Assessment Center
Appraisal system
Special Issues in Employee Development
Melt the glass ceiling
Glass Ceiling
Glass Ceiling
A barrier to advancement to higher-level jobs in the company that adversely affects women and minorities
Succession planning
refers to the process of identifying and tracking high-potential employees who are capable of moving into different positions in the company resulting from planned or unplanned job openings due to turnover, promotion, or business growth
Importance of Succession planning
Requires senior management to systematically review leadership talent in the company
Ensures that top-level managerial talent is available
Provides a set of development experiences that managers must complete to be considered for top management positions
Help attract and retain managerial employees by providing them with development opportunitie