MindMap Gallery System Integration Project Management EngineerSoft Test SuccessChapter 11 Project Human Resources Management
System Integration Project Management Engineer/Soft Test Winner/Chapter 11 Project Human Resources Management requires not only giving full play to the role of individuals involved in the project, but also including giving full play to all personnel related to the project - project leaders, customers, and those who have made contributions to the project. The role of contributing individuals and other personnel must also be fully utilized as the project team.
Edited at 2024-03-03 01:19:28One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
Project management is the process of applying specialized knowledge, skills, tools, and methods to project activities so that the project can achieve or exceed the set needs and expectations within the constraints of limited resources. This diagram provides a comprehensive overview of the 8 components of the project management process and can be used as a generic template for direct application.
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
One Hundred Years of Solitude is the masterpiece of Gabriel Garcia Marquez. Reading this book begins with making sense of the characters' relationships, which are centered on the Buendía family and tells the story of the family's prosperity and decline, internal relationships and political struggles, self-mixing and rebirth over the course of a hundred years.
Project management is the process of applying specialized knowledge, skills, tools, and methods to project activities so that the project can achieve or exceed the set needs and expectations within the constraints of limited resources. This diagram provides a comprehensive overview of the 8 components of the project management process and can be used as a generic template for direct application.
Project Human Resources Management
definition
It requires not only giving full play to the role of individuals involved in the project, but also giving full play to the role of all people related to the project - project leaders, customers, individuals who contribute to the project and other personnel, as well as giving full play to the role of the project team.
The project team includes people with appropriate roles and responsibilities for completing the project. Team members should be involved in most project planning and decision-making.
The project management team is a subset of the project team, also known as the project management team, core team, execution team, or leadership team
The project manager starts from the start of the project, builds the project team from scratch, and then builds the project team, manages the project team, and maximizes the performance of the team members.
For small projects, project management responsibility can be undertaken by the entire project team or solely by the project manager.
The project sponsor usually assists the project management team in its work
Related concepts
motivation
The idea that prompts people to engage in certain activities is a psychological drive that prompts people to do certain activities.
Organization Chart
Use graphics to represent project reporting relationships, hierarchical structure diagrams, matrix diagrams, text formats
responsibility
It is an employee's responsibility to do the job well
Responsibility Allocation Matrix or Task Allocation Matrix
A matrix used to represent which team member is responsible for the work that needs to be done, or to which team member the work that needs to be done is related.
expertise
Some technical expertise that the project manager possesses that others find important
staff performance
Refers to the performance and results of the company's employees' work
Process Tip: Crew Supervision
1. Prepare project human resources management plan
meaning
Determine and identify project roles, required skills, assign project responsibilities and reporting relationships, and document them in writing, including a project staffing management plan
Prepare project human resources management plan process, determine project roles, responsibilities and reporting relationships, and prepare staffing management plan Always be closely linked to the communications planning process, as the project organizational structure will have an impact on the communication needs of the project Pay attention to the interaction with project cost, schedule, risk, quality and other factors, and also pay attention to the competition for similar personnel from other projects, so the project must have alternative personnel.
ITO
enter
project management plan
Activity resource requirements
business environment factors
organizational process assets
Tools and techniques
Organizational chart and job descriptions
Hierarchy diagram
The traditional organizational chart is a typical hierarchical structure chart that uses a graphical form to describe the roles and relationships in the team from top to bottom.
WBS work breakdown structure - breaks project deliverables into work packages
OBS organizational breakdown structure - broken down according to the existing departments or teams of the organization
RBS resource breakdown structure - breaks down the various types of resources in the project (Easy to track project costs and can be reconciled with the organization’s accounting system)
Regardless of the format, ensure that each work package has a clear owner and that each project team member is clear about their role and responsibilities.
Responsibility Assignment Matrix
The most intuitive - reflects the personal connection between team members and the work they undertake
Also known as a table, each member can see all activities related to themselves and all members related to an activity
text format
Used when team member responsibilities need to be described in detail
Contains information: responsibilities, rights, abilities, qualifications
Other parts of the project plan
interpersonal communication
Refers to formal or informal interactions with others in an organizational, industrial, or professional setting
organization theory
expert judgment
Meeting
output
Project Human Resources Management Plan
meaning
It is a sub-plan of the overall project management plan. It provides what kind of personnel should be used for the project, It provides guidance on how to equip, how to manage, how to control, and ultimately how to release human resources.
Contents Included: Mantra: Pig Mating
Assignment of roles and responsibilities
Role
Authority
Responsibilities
ability
Project organization chart
Staffing Management Plan Content Tips: Ampere looking for money to kneel down to a bitch
Recruitment
Resource Calendar
severance plan
Training needs
Recognition and Awards
regulations to comply with
safety
2. Form a project team
meaning
Obtain needed project human resources through deployment, recruitment, etc.
ITO
enter
Project Human Resources Management Plan
business environment factors
organizational process assets
Tools and techniques
pre-assigned
negotiation
recruit
virtual team
When building a virtual team, it’s even more important to have a workable communication plan
Advantages Tip: Encountering jet lag
① Establish a team composed of employees from different regions within the company.
② Add experts with special skills to the project team, even if the expert is not local.
③Incorporate employees working from home into virtual teams to work collaboratively.
④ A virtual team is formed by employees from different shifts (morning shift, middle shift and night shift).
⑤ Incorporate employees with reduced mobility or disabilities into the team.
⑥ Projects that were originally neglected due to high travel costs can be implemented.
Disadvantages Tip: Think it through in the house
May cause misunderstanding,
Feeling isolated,
Difficulty sharing knowledge and experience among team members,
Adopting communication technology also requires costs, etc.
Multidimensional decision analysis
output
Project staff allocation table
Resource Calendar
Possible updates to the project management plan
3. Build project team
meaning
Cultivate and improve the skills of individual team members, improve team collaboration, and improve the overall level of the team to improve project performance
Target
Improve individual skills of project team members
In order to improve their ability to complete project activities, at the same time reduce costs, shorten construction periods, improve Improve quality and improve performance.
Improve trust and cohesion among project team members to improve morale, reduce conflict, and promote teamwork.
Create a dynamic, collaborative team culture
To promote individual and team productivity, team spirit and team collaboration, and encourage team success Cross-training and competition among staff to share experience and knowledge.
Characteristics of a successful project team: Mantra: Sows live in exile by tying their shoes
Team goals are clear
The team has a clear organizational structure and clear positions
There are documented or customary work processes and methods, and the process is concise and effective
The project manager has clear assessment and evaluation criteria for team members
Organizational disciplines jointly developed and observed
Collaborative work
5 Stages Formula: Town Crime Sister
form
Each independent individual member becomes a team member, begins to form a common goal, and often has good expectations for the future of the team.
shock
When team members begin to perform assigned tasks, they generally encounter difficulties beyond their expectations, and their hopes are shattered by reality. Individuals begin to argue, blame each other, and begin to doubt the project manager's abilities.
specification
After a certain period of running-in, team members become familiar with and understand each other, conflicts are basically resolved, and the project manager can be recognized by the team.
play
With a tacit understanding of each other and trust in the project manager, members work actively and strive to achieve goals. At this time, the collective sense of honor is very strong, and the team is often replaced by the first title, such as "our group", "our department", etc., and efforts will be made to defend the reputation of the team.
Finish
As the project ended, the team was let go.
ITO
enter
Project Human Resources Management Plan
Project staff assignment table
Resource Calendar
Tools and techniques
interpersonal skills
training
Training includes all activities designed to enhance the capabilities of project team members and improve the overall capabilities of the team.
team building activities
Team building can take many forms, such as 5-minute agendas in daily review meetings, professional team development training designed to enhance interpersonal relationships between relevant personnel of key projects, etc.
basic rules
Centralized office
Recognition and awards
Personnel Assessment Tools
output
Team performance evaluation
Function (indicator)
Skill improvements
Improvements in abilities and emotions
Reduced team member turnover
Increase team cohesion
Update on business environment factors
4. Manage project team
meaning
Track individual team member performance and the team's performance, provide feedback, resolve issues and coordinate changes to improve project performance
ITO
enter
Project Human Resources Management Plan
Project staff assignment table
Team performance evaluation
Problem log
performance report
Organizational Culture and Organizational Process Assets
Tools and techniques
observe and talk
Project performance evaluation
conflict management
conflict definition
It is the contradiction between plans and reality, or the contradiction between different expectations between people, or the contradiction between people’s interests. contradiction.
Project conflicts should be identified early and handled privately but directly and collaboratively. If the conflict continues to be divisive, formal processes may need to be used, including disciplinary action.
Conflict Characteristics Tips: Naturally Disclose Team Issues Now
① Conflict is natural, and a solution must be found.
② Conflict is a team problem, not someone’s personal problem.
③ Conflicts should be handled openly.
④ Conflict resolution should focus on the problem rather than personal attacks.
⑤ Conflict resolution should focus on the present, not the past.
Conflict type
schedule
Project priority
resource
technology
management process
cost
personal conflict
Roots of Conflict Tip: Entering the Purple House, High Salary and Many Responsibilities
competition for scarce resources
Everyone has different working methods and styles
The high-pressure environment of the project
Ambiguity of responsibility
There are multiple superiors
Use of new technology
Solution Tip: Please borrow slippers, gun and car
problem solved
Problem solving means that all parties to the conflict actively define the problem, collect information about the problem, and formulate solutions until they choose the most appropriate solution to resolve the conflict. This is a win-win or win-win situation. But in this process, open negotiation is needed, which is the most ideal method in conflict management.
cooperate
Gather the views and opinions of multiple parties to arrive at a conflict resolution that is accepted and committed to by the majority.
force
Coercion means forcing the adoption of one party’s point of view at the expense of the other parties’ points of view. Generally only applicable in zero-sum game scenarios such as win-lose.
compromise
Compromise means that the parties to the conflict negotiate and find a way to resolve the conflict that satisfies all parties to a certain extent, but does not satisfy any party completely and requires some concessions.
Seek common ground while reserving differences
The way to seek common ground while reserving differences is for all parties to the conflict to focus on their areas of agreement and downplay the areas of disagreement.
retreat
To withdraw is to put aside an immediate or potential conflict and withdraw from it.
interpersonal skills
output
change request
Updated project management plan
Updated project files
Updated business environment factors
Updated organizational process assets
problem solved
Organizational Performance Evaluation Inputs
Historical Information and Lessons Learned Documentation
Organization's standard procedures
modern motivation theory
motivation theory
Maslow - Hierarchy of Needs Theory: Ang Lee will reappear
Physiological needs
Social interaction
Be respected
self-actualization
Herzberg--two-factor theory
health factors
Motivating factors
expectancy theory
Goal Valence – A subjective judgment of how valuable achieving a goal is to an individual
Expectation value - a person's subjective estimate of the likelihood of achieving a goal
Theory X,Y
Theory X - Human nature is inherently evil - High degree of control, centralized management - Authoritarian leadership
Theory Y - Human nature is good - people-centered, tolerant, decentralized - democratic, laissez-faire leadership
Leadership and Management
influence and ability
5 basic rights of project managers Tip: Patent photos are strong
Authorized from the company
legitimate authority
coercive force
reward power
From the project manager himself
expert power
Inspirational power