Features
Features:

Product Tour >

Edraw AI >

Paid Plans:

Individuals >

Business >

Eduaction >
Resources
Blog

History

How-tos & Tips

Discovery

Biography

Business Analysis

Examples

AI concept Map

Free AI Mind Map Generator

Onenote Mind Map

Bcg Matrix Examples

Nike Marketing Strategy

Unilever SWOT Analysis

Make Mind Maps in Google Docs

Guide

FAQs

What's New

Resource Center
Templates
All Templates

Brain Storming Templates

Strategy and Planning Templates

Project Management Templates

Product Management Templates

Human Resources Templates

Agile Workflow Templates

Marketing Templates

Education Templates

Fun and Games Templates

User Gallery
Download
Pricing
Enterprise

MindMap Gallery Chapter 13 Project Stakeholder Management

Chapter 13 Project Stakeholder Management

This chapter mainly includes the following contents: Identify stakeholders Initiate process group Planning Stakeholder Involvement Planning Process Group Manage Stakeholder Engagement Execution Process Group Monitoring stakeholder involvement Monitoring process group Everyone is welcome to learn and communicate~

Edited at 2023-04-15 22:48:18

PlotWizard

Recent works View more works>>

Chapter 13 Project Stakeholder Management

PlotWizard

Recent works View more works>>

Recommended to you
Outline

Teorías Administrativas y 14 Principios de Henry Fayol
- 144
WS6mxaI8
Chapter 10 Project Communication Management
- 34
PlotWizard
Chapter 5 Project Scope Management
- 22
PlotWizard
Chapter 7 Project Cost Management
- 32
PlotWizard
Chapter 11 Project Risk Management
- 25
PlotWizard
Effectiveness of process management
- 17
PlotWizard
Chapter 6 Project Progress Management
- 21
PlotWizard
Chapter 10 E-commerce (Notes of Intermediate Economist Professional Knowledge and Practice of Business Administration)
- 23
ReesyA
Chapter 9 Corporate Investment and Financing Decisions and MA and Reorganization (Intermediate Economist's Notes on Professional Knowledge and Practice of Business Administration)
- 38
- 1
ReesyA
Chapter 6 Logistics Management (Intermediate Economist's Business Management Professional Knowledge and Practice Notes)
- 46
ReesyA

Chapter 13 Project Stakeholder Management

Identify stakeholders Initiate process group

Concept: Stakeholder identification is the process of regularly identifying project stakeholders, analyzing and documenting their interests, involvement, interdependencies, influence and potential impact on project success.

The main effect is: using project teams can establish appropriate attention to each stakeholder or stakeholder group

enter

Project Charter. List of key stakeholders. Stakeholder responsibilities. Agreement. All parties are project stakeholders and may also involve other stakeholders.

Business documents. Business case. Project Objectives. Initial list of stakeholders affected by the project. Revenue Management Plan . How to achieve the benefits described in Business Who

Project management plan. When stakeholders are first identified, the project management plan does not exist. Stakeholder engagement plan. communication management plan

project files. changes.log. Requirements document. problem.log. Issues recorded may bring new relevance to the project or change the type of participation

Business environment factors. Organizational culture/political climate and governance framework/government or industry standards/global/regional or local trends/practices or habits/geographical distribution of facilities and resources

Organizational process assets. Stakeholder register template and instructions/Stakeholder registers from past projects/Lessons learned knowledge base includes information about stakeholder preferences, actions and involvement

Tools & Techniques

Expert judgment. data collection. Questionnaires and surveys. - One-to-one investigation. Focus group discussion . or other large-scale information collection technology. Brainstorming

data analysis

Stakeholder analysis

Position within the organization/role within the project/interest in project information. Interests, expectations, and attitude towards the project (degree of support for the project)

Stakeholder interests may include:

Interest. Being affected by decisions or results related to the project.

right. legal and moral rights

ownership. Legal title to an asset or property. Contribution

Provide funding or other resources

Knowledge. Expertise helps achieve project goals and organizational results more effectively

File analysis

Evaluate existing project documents and lessons learned from previous projects to identify stakeholders and other supporting information

Data performance Stakeholder mapping Analysis/Performance

It is a method that uses different methods to classify stakeholders. influence direction. up. down. outward. Horizontal

Power interest grid, power influence grid, or role influence grid

Two-dimensional. Power influence. Ability to influence project results (impact)

Power and interests. The level of authority of the stakeholders (power)/the degree of concern for the project results (interests)

Stakeholder Cube., an improved form of the above grid model. Combine the elements in the grid into a three-dimensional model

highlight model

Assess the power, urgency, and legitimacy of stakeholders for classification. Used to determine the relative importance of identified stakeholders

Total proximity can be used instead of legitimacy to examine the extent to which stakeholders are involved in the project work. Suitable for large communities with complex stakeholders

Prioritization

If the project has a large number of stakeholders, the members of the stakeholder community change frequently, and the relationship between the stakeholders and the project team or within the stakeholder community is complex, it may be necessary to prioritize the stakeholders.

Meeting. Can be used to achieve understanding among key project stakeholders. Guided Seminar . Guided group discussions. virtual group discussion

output

Stakeholder register

Identity Information. Name.Organizational position.

Place.

Contact information. Role played in the project. Stakeholder classification

Assessment information.Main requirements e

expect. Potential to impact project outcomes. Stages that affect the project life cycle

Change Requests. Identifying stakeholders for the first time does not happen. However, this may later result in requests for changes to the product, project management plan, or project documents.

Project management plan updates. Demand Management Plan . Communications Management Plan . Risk management plan. Stakeholder engagement plan

Project files updated. hypothesis.log. issues.log . Risk Register . New risks are identified during this process and managed through risk management

Planning Stakeholder Involvement Planning Process Group

Overview

Core idea

When to identify stakeholders

Projects enter different stages of their life cycle. Significant changes to the stakeholder community within the organization or the larger region

The current stakeholder is no longer relevant to the project work, or new stakeholder members have emerged in the project's stakeholder community.

Start identifying and engaging stakeholders early. The project charter is approved. A project manager is appointed. and after the team begins to form

Factors to consider for agile or adaptive environments. Adaptive teams interact directly with stakeholders rather than through layers of management.

enter

Project Charter. Information about project goals, objectives and success criteria

project management plan

Resource management plan. Information on the roles and responsibilities of team members and other stakeholders. Risk management plan. Risk thresholds or risk attitudes.

Communication Management Plan e. Communication strategy for stakeholder management and a plan for implementing the strategy

project files

hypothesis.log. Assumptions. Constraints. Change. Log. Problem. Log. Project schedule. Risk register

Stakeholder register. Stakeholder list, as well as classification and other information

protocol. Used with procurement groups within the organization to ensure effective management of contractors and suppliers

business environment factors

Organizational culture, political climate, and governance framework. Personnel management policies. Stakeholder risk appetite

Established communication channels. Global, regional or local trends, practices or customs. Geographic distribution of facilities and resources

organizational process assets

The enterprise's social media, ethics and safety policies and procedures. The enterprise's issue, risk, change and data management policies and procedures

Standardized guidelines for producing, exchanging, storing, and retrieving information. Organizational communication requirements

Software tools needed to support effective stakeholder engagement. Lessons Learned Knowledge Base, including information about stakeholder preferences, actions, and engagement

Tools & Techniques

expert judgment

decision making. Prioritization/Grading . data collection . Benchmarking. Compare information with other organizations or projects considered world-class

data analysis

Assumptions and constraints analysis. The goal is to tailor the stakeholder engagement strategy

Root Cause Analysis. Identify the root causes that lead to a certain level of stakeholder support for the project. in order to choose appropriate strategies to improve their participation levels

Data performance

Mind map. Visual management of stakeholder information, interrelationships, and their relationships with the organization.

stakeholder engagement Evaluation matrix

Compare the current level of stakeholder involvement to the desired level of involvement. Don't understand the type.

Resistant type. Neutral

Supportive. Understands the project and potential impacts, and will support the project work and its outcomes

Leadership type. Understand the project and its potential impacts, and be actively involved in ensuring its success

Meeting. Used to discuss and analyze the input data required for the planning stakeholder engagement process in order to develop a good stakeholder engagement plan.

output

Stakeholder engagement plan. A specific strategy or method for engaging individuals or stakeholders. Identify strategies and actions to promote effective stakeholder participation in decision-making and execution.

Manage Stakeholder Engagement Execution Process Group

Main function: Increase stakeholder support and reduce stakeholder resistance as much as possible

enter

Project management plan. Communication/Risk/Stakeholder Engagement/Change Management Plan. Business environment factors. organizational process assets

project files

Change.Log. Records change requests and their status. and pass it on to the appropriate stakeholders

problem.log.

Record project or stakeholder concerns/action plans to deal with problems. Lessons Learned Register/Stakeholder Register

Tools & Techniques

Expert judgement.. Communication skills. Feedback collection methods/Formal vs. informal conversations/Problem identification and discussion/Meetings/Progress reports/Surveys

Interpersonal and team skills

Conflict management. Cultural awareness. Cultural differences and stakeholder needs. negotiation.

observe/talk

Political awareness. Understand the power relationships inside and outside the project and establish political awareness

Ground rules. Defined in the team charter. Clarify how the project team and other stakeholders will guide stakeholder engagement

Meeting Types: Decision Making e Problem Solving. Lessons learned and review summarye

Project start. Iterative planning.

status update

output

Change requests. Overall change control process. Project management plan updates. Communications Management Plan. Stakeholder engagement plan

Project files updated. changes.log.

Issues.Log eStakeholder Register. Lessons Learned Register

Monitoring stakeholder involvement Monitoring process group

Maintain or improve relationships, the efficiency and effectiveness of people's participation in activities. Supervise project stakeholder relationships and guide stakeholders to reasonably participate in the project by revising participation strategies and plans

enter

Project management plan. Resource Management Plan. Management methods for team members. Communications Management Plan. Stakeholder engagement plan

project files. Issue log/lessons learned register/project communication record/risk register. Stakeholder Register . Stakeholder list/assessment results/classification status

job performance data

. Project status data. Which stakeholders support the project. Their level and type of participation. Business environment factors. organizational process assets

Tools & Techniques

data analysis

Analysis of alternatives.

Root cause analysis. Determine the root causes why stakeholder engagement did not achieve expected results.

Stakeholder analysis. Determine the status of stakeholders at any given time on the project

decision making. Multi-criteria decision analysis. Voting.. Data representation. Stakeholder Engagement Assessment Matrix

Communication skills.

feedback. Ensure that information sent to stakeholders is received and understood. Presentation. Provide clear information to stakeholders

Interpersonal and team skills

Active listening. Cultural awareness. Planning communications based on cultural differences and cultural needs.

Leadershipe communicates vision and inspires stakeholders to support project work and results. Interpersonal communication

political awareness. Understand organizational strategy, understand who can exercise power and influence, and develop the ability to communicate with these stakeholders

Meeting. Status meetings e-stand-ups. Review meeting. Monitor and evaluate stakeholder engagement levels

output

job performance information

Information about stakeholder engagement status. Stakeholders Current level of support for the project

Results compared to desired engagement levels as determined by a stakeholder engagement assessment matrix, stakeholder cube, or other tool

Change request. Project management plan update. Resource management plan. Communication management plan. Stakeholder engagement plan.

Project files updated.

Issue.Log.Update Issue.Information related to stakeholder attitudes in the issue.log. Lessons Learned/Risks/Stakeholder Register