MindMap Gallery How to effectively promote retail O2O
How to carry out effective promotion of retail O2O, including the summary of promotion channels, how to stimulate customers' first shopping experience, how to guide customers to make repeated purchases, etc.
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This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
How to effectively promote retail O2O
Summary of promotion channels
Examples of ads that cost money: videos, cps, search rankings, car bodies, bus stop signs, outdoor billboards, etc. Advertisements that usually require money from advertising companies.
Examples of resources around us: When we participated in the STO project, we went to Hangzhou STO headquarters to sort out large warehouses and put advertising paper on each package. When participating in the ** mall project, our advertisements were printed on the DMs of the supermarkets of the same group and distributed to thousands of households together with supermarket posters.
Examples of resource exchange: When we participated in the *** project, we cooperated with Lihua Fast Food and distributed advertising coupons to each other, and the effect was pretty good.
Examples of self-promotion: For example, establish an all-employee marketing system and reward each colleague based on the number of customers he or she develops. For example, we have organized sweeps of buildings to distribute gift certificates, set up stalls at night markets to promote, and promoted to related units.
Examples of self-built systems: For example, we have cooperated with couriers, shop owners, QQ group owners and community gatekeepers to guide them to help issue gift certificates and get commissions based on the amount of gift certificates used.
How to inspire your customers’ first shopping experience
2 basic points
Invest higher promotion costs for new customers
Stimulate customers multiple times and in multiple dimensions
specific method
1. Make gift certificates. The gift certificates have gift codes. Customers can log in to the website and enter the gift codes to get gifts. Organize people to distribute the gift certificates to attract new customers to experience consumption.
2. A gimmick discount. The promotion theme is to get a 188 yuan coupon when you sign up. Advertisements are everywhere, arousing the curiosity of customers. After logging into the website to register, they found out that the 188 yuan consists of 2 10 yuan supermarket coupons, 1 68 yuan digital coupon and Composed of 1 electrical appliance coupon worth 100 yuan.
3. Hot Products Exchange. The Hot Products Exchange column launches 20 products every day. These products are sold at a loss, such as 1 yuan per bottle of Coca-Cola. Each user name is limited to purchasing one product of each product per day. The entire column can only select a maximum of products. 5 kinds. Print these 20 products on a single page and promote them on a single page. The low prices for sensitive products will have a strong visual impact.
4. Buy a lot of new and unique small commodities worth about 1 yuan, such as pill pens, rabbit soap boxes, tire tapes, etc., set up stalls in community squares, add WeChat or QQ to give small gifts, and gather customers in a small area to market on WeChat and QQ. .
5. Use different promotion methods for different people. When we set up stalls and distribute leaflets, we prepare three types. One is for people who are not familiar with online shopping. The leaflets include online shopping tutorials. The second type is housewives, who usually give out gift certificates and display exciting products. The third type is for young people. The single page is designed in the style of an ordinary person. The password for shopping notes is "The King of Heaven covers the tiger of the earth" to give a mysterious gift.
6. Cooperate with couriers and small shop owners to help us issue gift certificates, and give them commissions based on the usage of the gift certificates. The condition at that time was that the first time a new customer used the gift certificate, the gift certificate would be rewarded 5 yuan. After that, the customer would receive 5 yuan for every purchase. Those who register will receive a 10% commission, and the total rebate amount will be capped at 30 yuan.
How to guide customers to repeat purchases
1. Send text messages twice a week. On Tuesday, we send text messages to all customers who have shopped. The content is usually about describing our advantages and sometimes sharing jokes. On Fridays, text messages are sent to customers who have not shopped in the past 10 days. They usually send a gift. After logging into the website to place an order and entering a password, the gift is delivered to their home.
2. Don’t spread out when advertising, focus on communities and attack one by one. We have tried to make entrance banners, entrance and exit floor signs, wall spray painting, floor sticker advertisements and community stall promotion activities in the same community at the same time. Negotiate cooperation with the property management company. Each community will be advertised for only three months, and each community will be intensively bombarded. All advertisements focus on promoting the theme of signing up to get a 188 yuan coupon.
3. Customers generally need to leave their mobile phone numbers when shopping. We try to use WeChat to add the customer's number. Usually 50% of the mobile phone numbers are the customer's WeChat. After adding the customer to WeChat, we use WeChat ads to influence the customer.
4. WeChat game. We launch a question and answer game on WeChat. Questions are asked every Wednesday. There are four options ABCD. Customers will receive gifts after answering correctly. Be sure to select interesting questions. Some customers follow us because they are interesting.
How to optimize promotion methods
1. Tracking promotion effects is the basis for optimizing promotion methods.
As mentioned above, when it comes to issuing gift certificates, we will register who spent how long to issue how many gift certificates and how many of them were used to calculate the promotion effect. The "new customer introduction cost" data is used to quantify the promotion effect, and its formula is equal to the promotion cost divided by the number of new customers.
2. Optimize details
3. Try it on a small scale first