MindMap Gallery Telephone interviews
Mainly includes root canal treatment, tooth extraction, fillings, Planting, losing patients, Unsatisfied patients, Satisfied patients etc.
Edited at 2024-03-15 10:35:26This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
Telephone interviews
root canal treatment
Didn't show up
Know the price, know the doctor, distance, no time
Lost patients
Asymptomatic
There is no pain point and I don’t want to do it.
Ask to change doctor
No pain, no desire to do it
Symptomatic
I just want to fill my teeth | Too much damage and I don’t want to do it | I don’t have the money to do it
tooth extraction
I don’t want to have the tooth extracted; can I not have the tooth extracted?
I don't feel it now. I'll be here in a few days.
①Self-direction, that is, from dependence to self-direction
② Learn to relate past experiences;
③ Emphasis on practice, and the "readiness" for doing things is divided into ability level and willingness level; Judgment when selecting learning content: whether it is useful; Judgment of learning effect: whether it is useful.
④Focus on solving practical problems, future applications→immediate applications.
⑤ Regarding the comparison of intrinsic drivers, learning driven by intrinsic factors will be happier. Learning driven by external factors, such as exams, will make you unhappy.
Not satisfied with treatment plan
Training = book X, X=A1 A2 A3, (A1, method judgment; A2. Planning application; A3. Planning drill), X means to use it for your own use, which is the element that really helps learners transform core knowledge into their own abilities.
After tooth extraction, I have to go home and ask my family
Trainers often arrange multiple sections such as games, jokes, stories, videos, etc. This allows learners to use multiple senses to participate in learning, which helps learners understand, think and remember.
What is the point of follow-up development after wisdom teeth extraction?
RIA=Reading, splitting pages (book), explaining and guiding (teacher), splitting pages for one's own use (scholar)
How long does it take for a follow-up visit after tooth extraction?
Return visit content;?
Fillings
no pain;
There is no problem in the image data;
① Treat books as authorities and believe that the main task of learning is to find answers from materials;
② Studying for exams and getting certificates;
③Regard the number of books read directly as a gain, and worship those who have won various competition awards;
④Look down on practical books;
⑤I don’t go to bed and wake up early enough, and I play too much on my mobile phone.
There is no black spot on my teeth
① Determine the learning goals and type of reading
② Treat knowledge books as teachers; interest books as tour guides; practical books as doctors;
④ Not responsible for the books, only responsible for solving your own problems and improving your own abilities;
⑤Embrace new knowledge, identify and believe when you meet, organize and analyze the information received, and be able to frequently question and reflect.
What are the differences between dental filling materials;
Have the strongest learning ability and be able to deeply master certain knowledge by teaching others. They are gospel to the people around them, speaking of the scarcest talents in the rapidly changing society and accumulating competitive workplaces.
Why can’t dental filling materials be reimbursed?
People who are good at learning are good at using "how" instead of "why" when reflecting and questioning.
Implant Orthodontics
planting
What is the difference between your materials and those of others?
Differences between different brands of implants;
As an adult learning method, we should pay more attention to seeking others from ourselves. Self-centered applied learning, looking for helpful parts of books, And implement it using the 3 sticky notes method.
Which brand is best for planting?
Read quickly and find content that is helpful to you, record and summarize it, and organize it into I notes. Paste it on the current page of the book; compare this piece of knowledge with your own personal experience, and write it as an A1 note. Stick it next to the I note; in the end, an A2 note will be produced, which means that you will pass the I knowledge. Write down the changes you want to make, as well as future plans and actions, and post them on the refrigerator. Always remind yourself if you have done it.
Orthodontics
Our advantage;
1.2.3.4.5.6.7.8.9.10.
How to enable patients to retain the best impression in a short period of time;
General patient conditions
I listened to the customer service talking and got no response.
The Japanese writer "Instant Combat Power" has influenced many young people in China to make financial management their first priority. But this is not in line with our national conditions. In fact, stock returns have fluctuated too much in the past ten years. , the income growth rate may not be greater than a person's income from self-investment and growth. Therefore, the analysis shows that the ability that everyone needs most is self-learning ability.
The attitude and reaction were fierce, 'Just tell me what you want to do?
Information > Knowledge, knowledge is contained in information, and the content of knowledge has “causes and consequences” and "applicable boundary". When judging a piece of knowledge, you can use these 8 words To judge the value of this knowledge, know the trade-offs, and be able to filter out those without value knowledge. Sticky notes can help with identification.
Hang up the phone in a hurry
I don’t know what’s better, just be satisfied
no feeling
Does the class have two sets of learning mechanisms, namely knowledge learned from knowledge (K knowledge) and The knowledge learned through experience (E-knowledge) can be combined into one by using the sticky note method. ,
Satisfied patients
Very satisfied with the doctor’s technical service
The first stage is to spend time classifying various types of knowledge, but it is of no use;
The second stage is to be able to connect experiences, process knowledge, draw parallels and construct one's own knowledge system;
The third category is awesome. It can internalize knowledge and then output it, realize knowledge or solve complex problems.
The medical service process is very good
① Systematic information is not necessarily more valuable than fragmented information
②It is definitely better to have your own knowledge system;
③ That is, the knowledge in books and the knowledge system in books are not the same thing;
④Reading a book is not necessarily easier to build your own system than looking at a mobile phone.
There is no discomfort
Building a knowledge system is beneficial to you, and it can give you a better growth mindset. Actively face challenges and new environments; in addition, you can have critical thinking, Think carefully and don’t follow the crowd; finally, you can gain systematic thinking, Able to sort out the causes, consequences and applicable boundaries of past experiences and build a system, Three-dimensional and dynamic thinking model.
I am an old patient and have been seeing doctors for a long time.
Thank you for your concern
The first is to start from the problem
The second type, from point to network
The third type, from network to point
Unsatisfied patients
I want to change doctors
In this era when skepticism is prevalent, the author uses his own real experience to verify the "dismantling of calligraphy" It can stand the test of practice. For example, he once wrote a book about "Unlocking Your Communication Power". The knowledge system is divided into 4 chapters (towers) and has different levels of floors (advance levels) , he used dismantling calligraphy to decompose the knowledge in dozens of books, and used these knowledge bricks to Construct a building of knowledge about communication.
Not satisfied with sanitary conditions
Feeling uncomfortable after queuing for too long
Lost patients
I just want a filling, not a root canal
The so-called core competencies are a special set of knowledge systems. Every position requires core competencies, There is no need to match knowledge; core competencies are important to everyone, and some people don’t recognize the knowledge.
I don't want to pull out my teeth
I want to see other people’s prices
I need to go home and discuss it with my family
Outpatients who did not arrive
I do not have time right now
I don’t want to do it. My teeth don’t feel uncomfortable anymore.
I found someone else's home on new media
I'm busy now
I'll call you when I have time