A person who understands the needs of others

A person who can change the perception of others

Need is a need, seeking is a desire. It starts with physiological and safety needs, and then transitions to social needs, the need to be respected, and the need to realize self-worth. The better you know a person, the better you know their behavior patterns. You know how to get along with him and what behavior he will take under what circumstances.

Don't sell products to others that they don't need

Users are not people, they are a collection of needs in a certain application scenario. You pay attention to me, but what you pay attention to is not me, but a certain characteristic of me. Maybe she already exists, but you just didn't see it.

observe

communicate

Insight

If you want to achieve great things, you are required to not only understand and accept other people's values ​​​​and world view, but also to think from other people's perspectives. Rather than the other way around, let others understand and accept your values.

You are performing. For u performers, you need to hear the other person's emotions and demands; when performing, put aside your own inner prejudices and try to understand and reproduce the story from the other person's perspective.

Give others what they want and you will usually get what you want

Keep noticing when your mind wanders and accept it in the moment. Know that there are thoughts, know that there are no thoughts, just know

Watch your breathing, watch your heartbeat

go out

What is the question you write when you see something? What is the solution? Is there a better solution?

User experience = new experience – old experience – replacement cost