MindMap Gallery Procedure of Handling Calls

Procedure of Handling Calls

The telephone processing program has a standardized process. After receiving a call, it is necessary to use appropriate greetings first. If there is a pause or other situation during the call, the established procedures should be followed. After the call, customers should be invited to conduct a satisfaction rating (CSAT issue) to collect feedback information and continuously optimize service quality.

Edited at 2025-04-14 11:30:59
Ibrahim Moghni
Ibrahim Moghni
Recent works View more works>>

Procedure of Handling Calls

Ibrahim Moghni
Ibrahim Moghni
Recent works View more works>>
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