MindMap Gallery Challenges faced by SMEs in implementing incremental performance laws
This is a mind map about the challenges faced by small and medium-sized enterprises in implementing incremental performance law. The main contents include: Preface, 1. Goal setting: Based on experience, it is difficult to implement the third-line goals. 2. Data support: extensive accounting system, "not calculating the accounts" leads to incentive failure. 3. Organizational inertia: management "dare not to move the knife", employees "resist flatly", 4. Incentive design: "can't share the money well", which intensifies contradictions. 5. Management ability: management "does not know how to calculate, dare not manage", 6. Weak risk resistance: market fluctuations impact incremental logic.
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Small and medium-sized enterprises are implementing Incremental performance method Challenges in time
Preface
When implementing incremental performance law, small and medium-sized enterprises often face six core challenges due to limited resources, weak management foundation, and high market sensitivity. They need to be targeted to crack them.
1. Goal setting: Based on experience, it is difficult to implement the third-tier goals.
challenge:
Missing data: no historical gross profit/human efficiency data, set goals by shooting (for example, a retail company sets the bottom line target to 80% of last year's performance, but does not consider the increase in costs, resulting in employees being flat).
Market fluctuations: The industry is highly seasonal (such as catering), and static goals are difficult to adapt (such as a hot pot restaurant setting a high target in the peak season, and failing to complete the off-season to dampen morale).
Up and down game: management lamination target (“It must increase by 50% this year”), employee capacity (“It will be 1 million last year, and the benchmark for 800,000 this year”).
Case: A hardware factory set the "10% sales increase" as the benchmark due to no gross profit accounting. In fact, due to the increase in raw materials, gross profit fell by 5%. Employees could not get bonuses, which triggered a crisis of trust.
Countermeasures:
First use the "historical average industry benchmarking" to set the bottom line (such as taking 80% of the average gross profit in the past three years), the benchmark = bottom line × 1.2, and the challenge = bottom line × 1.5.
Introduce a dynamic adjustment mechanism: For example, when the market declines by more than 15%, the target will be automatically lowered by 10% (a e-commerce company uses this strategy, and the target achievement rate during the epidemic period will be from 60% → 85%).
2. Data support: The accounting system is extensive, and the "unclear account" leads to the ineffective incentives
challenge:
Confused cost sharing: R&D/sales expenses are mixed, and the gross profit of a single product cannot be accurately calculated (such as a software company that divides costs by caps, resulting in the bonus of a high-gross profit product team is lower than that of an inefficient team).
Manual statistics lag: Excel summarizes data, monthly reports are delayed by 2 weeks, and incentives are slow (some manufacturing industry delays due to data, quarterly bonuses are delayed until half a year later, and employees lose motivation).
Department data silos: sales report performance, financial calculation costs, human resources do assessments, data fights (such as a building materials company sales say "over target 20%", financial discovery expenses exceed 30%, actual losses).
Case: A catering chain gave the takeaway team a commission based on the order volume due to the failure to distinguish the gross profit of dine-in/takeout. As a result, the proportion of takeaway with an average customer price of 15 yuan exceeded 60%, and the overall gross profit decreased by 12%.
Countermeasures:
Use lightweight tools such as **Jiandao Cloud/UFIDA T** to count gross profits in real time according to product lines/projects (after a certain electronics factory is launched, the gross profit of a single product will be calculated from 3 days → real time).
Implement the **"minimum accounting unit"**: If the store/team is used as the accounting subject, a convenience store will pilot the "one-store gross profit increase of 10% will be given to the clerk", and the gross profit will increase by 18% in three months.
3. Organizational inertia: Management "dare not to move the knife" and employees "resist on their silence"
challenge:
Management concerns: worry about the reduction of employees causing labor-management disputes (such as a 100-person manufacturing company, the boss dared not eliminate his relatives because he was inefficient, resulting in the ineffective incremental incentives).
Employees’ conflicts: Old employees are accustomed to “fixed wages and year-end bonuses” and are disgusted with “more work and more gains” (such as a traditional printing factory implementing piece-based wages, while old employees collectively passively slacking off).
Process redundancy: 60% of the manpower is involved in transactional work (such as repeated reports, multi-level approval), 8 people from an e-commerce company's administrative department, and 6 people are responsible for filling out weekly reports, and the actual value created is approaching zero.
Case: A machinery company implemented incremental performance. Due to the failure to streamline the redundant process, sales spent 30% of the time filling out forms, and actual customers visited less, and performance dropped by 5%.
Countermeasures:
First, "cut the process" and then "reduce people": 2 old tasks must be eliminated for every new task, a trading company cuts down 12 repeated approvals, releases 20% of the manpower to be put into the market, and the performance increases by 25%.
Pilot the "Special Zone": pilot the edge departments/new businesses first, such as a clothing company piloting the "5% commission for sales increment" in the live broadcast team, and promote it to the entire company after success.
Management takes the lead in reducing costs: the boss takes the initiative to reduce salary by 20%, the CEO of a startup cancels the special car, saving expenses as a team incentive pool, and employee acceptance increases by 60%.
4. Incentive design: "I can't share money well", which intensifies contradictions
challenge:
Short-term behavior: sales are to increase incremental volume, sign orders at low prices (a building materials sales are to receive commissions, take orders with a gross profit margin of 5%, and the company loses a loss).
Distribution imbalance: excessively tilting towards sales, ignoring the backend (such as the R&D of a technology company without incremental incentives, core engineers resign, and product iteration stagnation).
Receiving the breach of trust: The promised bonus was delayed due to "company difficulties". The bonus for an e-commerce company in Q2 2024 was delayed until the Spring Festival in 2025, and employees were waiting and watching the next year.
Case: A restaurant chain pressed the store manager with a commission of "revenue increase of 5%", and the store manager collected a large amount of goods to earn results, and the Q3 bonus was paid, the Q4 inventory was backlogged, and the cash flow was broken.
Countermeasures:
Set "firewall indicators": sales commissions must meet gross profit ≥15% and receivables at the same time (after a certain equipment company implements it, the bad debt rate will be from 8% → 2%).
"Indirect incremental incentive" for the backend: R&D is commissioned based on "product mass production gross profit increment of 0.5%", finance is rewarded based on "fee savings of 20%", and a software company's backend enthusiasm has increased by 40%.
"Warning and Real-time Award": The bonus is cashed within 7 days of the project's implementation. The mini-program development team of an IT company won a cash prize of 5,000 yuan that week for quickly acquiring customers, which increased efficiency by 3 times.
5. Management ability: Management "doesn't understand how to calculate, dare not control"
challenge:
Can't figure it out: the boss can't understand "per capita gross profit = gross profit/number of people", mistakenly regard sales as the only indicator (a trading company's per capita sales of 2 million, but gross profit is only 8%, labor costs account for 65%, actual loss).
Dare not to eliminate: The last 10% of the job transfer encountered obstacles, a 20-person company has not been eliminated for three consecutive quarters, and incremental incentives have become "universal rewards."
Communication absent: Management does not explain the logic of the target, employees misunderstand that "the company wants to lay off employees in disguise." A manufacturing company has been implemented for 3 months, and the turnover rate has increased by 15%.
Case: The boss of a hardware factory believes that "reducing people = saving money", and directly lay off 20% of employees. Without supporting incentives, the remaining employees responded negatively, and the human efficiency decreased by 10%.
Countermeasures:
Management training: Weekly business analysis meeting, use the "three lines and four zones" template to review (for example, after the boss of an electronics factory learns "bottom line = salary package/0.6", sets the target accurately).
Transparent accounting: Publicly announced the monthly "salary package = gross profit × 60%". Employees of an e-commerce company found that "his own salary = personal gross profit × 18%" and actively optimized product selection.
Flexible elimination: The last job transfer will not be reduced, and the job transfer will be transferred for 3 months. A technology company passed the "internal live water", with an elimination rate of 10% but a turnover rate of only 2%.
6. Weak risk resistance: incremental logic of market fluctuations impact
challenge:
Industry downturn: For example, the real estate industry in a certain region is sluggish in 2025, the incremental target of building materials companies cannot be achieved, and employees question "indicators are slapping their heads."
Customer churn: Enterprises that rely on large customers (such as 70% of the orders from a certain accessories factory come from customer A), customer order cuts directly lead to the collapse of incremental volume.
Policy impact: Environmental protection rectification led to a chemical company suspending production for one month, the quarterly target returned to zero, and the incentives failed.
Case: Due to the rising overseas tariffs, a certain export-type toy factory has a 23% incremental target completion rate in Q2 2025, employee morale collapsed, and a team of 3 people resigned.
Countermeasures:
Set up a "safety mat": bottom line target = rigid cost (rent salary), a restaurant chain bottom line = cover artificial rent, ensure survival during the epidemic, and rebound quickly after recovery.
Multi-dimensional increments: not only focus on performance, but also evaluate hidden increments such as "customer satisfaction" and "process optimization". A software company included "customer renewal rate increment" into the benchmark target, and renewal increased by 35%.
Elastic bonus pool: Withdraw 10% from profits as a risk reserve, a manufacturing company uses the reserve to issue "learning allowances" in the off-season to stabilize the team.
Summary: Small and medium-sized enterprises The "Four-character Skill" of Breaking the Times
Small steps to try and error: first select one department to pilot (such as sales department), run the "bottom line-benchmark-challenge" model, and then promote it.
Data first: Use Excel or lightweight tools to calculate the "per capita gross profit" and "salary expense ratio" first to avoid being fooled.
Benefit binding: Let employees see "incremental = salary increase" (for example, the incremental commission of a certain e-commerce customer service department accounts for 40% of the salary, actively optimize the language).
Cultural penetration: Strengthen "more work and more gain" through morning meetings and battle reports. A catering chain publishes "Top 3 store bonuses" every week to create an atmosphere of learning.
Ultimately, small and medium-sized enterprises need to understand that incremental performance is not a "hard tool", but a "art of dividing money" - only by calculating accounts, dividing money well, and giving hope can a team of 50 people achieve 200 people's effectiveness.