Act as a liaison between sales and production

Establish clear protocols for communication

Implement inventory management systems

Ensure accurate stock tracking

Establish a dedicated technical support team

Provide training for sales team on technical aspects

Develop relationships with key vendors

Negotiate better terms and quicker response times

Create a customer feedback loop

Regularly update customers on order status

Anticipate customer needs

Identify tasks to transition to operation manager

Develop training programs on new processes

Implement collaborative tools for communication

Start with noncritical tasks

Monitor the transition process

Define success criteria for the operation manager

Encourage regular interactions between sales and operations

Joint planning sessions

Allow for role adjustments as needed

Regularly review and adapt processes

Schedule periodic assessments of the operation manager's impact

Repeat feedback sessions with the sales team

Make necessary adjustments based on evaluations

Main : Sonda , EMT , Titanflex , Jaya, Wellcall, Kleiss