MindMap Gallery Flagging Department Journey
When more than two sub-ids share the same mobile number, a process is required to ensure the accuracy and security of the data. Without proper processing processes, this can lead to data confusion and security risks. By clarifying identifiers, protecting privacy and establishing communication mechanisms, potential problems can be effectively addressed to provide users with a better service experience. This is a mind map of what happens when more than two sub-ids share the same phone number. The map has 5 steps, respectively: Categories for flagging, new flagging criteria added: Contact number matches with vaccinator, new flagging criteria added: More than three transactions have been sent on the same mobile number in a month, new flagging criteria added: Total 12 transactions have been made on the same mobile number, new flagging criteria added: Contact number has had been found as suspicious by HelplineTroubleshooters/Monitoring/Field Team. Each step is marked with a time period. For those interested in the process when more than two sub-ids share the same mobile number.
Edited at 2023-08-08 08:01:55