1.3.1. Valuation roll

1.3.2. Financial System

1.3.3. Billing System

2.1.1. Undertake a Cadastral Audit

2.1.2. Conduct verification on the customer information, with Surveyor General and Registrar of Deeds information

2.1.3. Investigate multiple ownership of properties by one individual, confirm ownership, addresses and contact details etc. of each property

2.1.4. Ensure that the billing system is aligned to the property/ land information and GIS system

2.1.5. Categorize land use, validate and analyze billing information to ensure accurate billing

2.1.6. Investigate and verify the application and use of correct tariffs, rates and taxes, in line with the land use

2.1.7. Investigate consumption patterns in line with approved tariffs and regulations

2.1.8. Investigate the developed stands with no billing data

2.2.1. Review and update indigent register, the indigent policy

3.1.1. highlighting integration with the property information, financial system, billing system and GIS

4.1.1. Number and percentage of customers not billed but are receiving services

4.1.2. Number and percentage of customers added to the system to improve the billing accuracy

4.1.3. Number and percentage of the customers with incomplete information

4.1.4. Number and percentage of unbilled properties on property rates

4.1.5. Number and percentage of incorrectly billed properties on property rates

4.1.6. Value and percentage revenue improvement resulting from the rectification of the above

5.1.1. Municipal Data

5.1.2. Dermacation Data

5.1.3. Deeds Data

5.1.4. SG Data

Any Data to Assist in Successful Completion of the Assignment

5.2.1. Check for Duplicates

5.2.2. Check for Data Completeness

5.2.3. Checked Credibility

5.3.1. Key Field Identification

5.3.2. Database Integration