Understand and grasp user needs

Know how to drive and guide users

User psychology

First, make a basic judgment based on user samples

Develop appropriate countermeasures

Gain the trust of users, especially female users

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Operating a company is boring, lacks a sense of accomplishment, and has a low sense of existence.

The number of people you come into contact with at work is numerous, complex, and uncertain.

Self-judgment refers to an individual’s basic judgment of his or her current stage.

Cognitive ability is an individual's ability to acquire and retain knowledge

Metacognitive ability refers to an individual's ability to evaluate and monitor one's own ease, understanding, and other cognitive activities.

Doing user work requires timely judgment

Enhance attention, observation, memory and thinking skills

Good at organizing and applying one's own original knowledge

Refers to a way of thinking from the other person's point of view

Operation workers will inevitably impose their supervisor’s assumed thinking logic, operational outlook, and values ​​on users at work.

Respect users

Trust users

Enhance comprehensive abilities to make work easier

Update your own knowledge framework anytime and anywhere

Distinguish right from wrong and establish a lifelong learning awareness

Ability to extract effective information from complex and diverse data and propose reasonable and feasible solutions

Throwing problems is not the key, solving them is the key

User workers hold the company’s core data

More beneficial to your career

Enhance the divergence of thinking and improve logical thinking ability

Necessary abilities for user work

Refers to being able to complete the work assigned by the leader seriously, responsibly and in a timely manner

Make judgments after taking actual actions

Be diligent in reflecting on and summarizing mistakes and experiences

Have a clear conscience